垂杨紫陌

执念梦浮生
酒店餐饮部对客基本流程常用英语,下面我就给大家整理了实用英语,希望对大家有帮助 迎客服务 1、迎客须知 迎客入座时,应询问: “您有预定吗?” (Do you have a reservation?) “请问 有几位?” (How many persons, please?) 若餐厅客满,不得不让客人共用餐桌时,应先征得双方同意: “您介意与别人共 用一张桌子吗?” (Would you mind sharing a table?) 若因客满而不得不让客人等待时,可以说: “恐怕我们已客满。” (I'm afraid all our tables are taken.) “您介意等一会儿吗?” (Would you mind waiting?) 等到有空位了,就立即引客人入座: “很抱歉耽搁了您的时间。” (We are sorry for the delay.) 或者“让您久等了。” (Thank you for waiting.) 2、西餐餐具摆放 1、Napkin 餐巾 2、Service plate 餐碟 Soup bowl 汤碗 3、/pead and butter plate 面包奶油碟 4、Goblet 水杯 Wine glass(for red wine) 红酒杯 Wine glass(for white wine)白酒杯 5、Fish Fork 鱼叉 Meat Fork(for fowl) 鸡、鸟肉用叉 Meat Fork(for meat)牛、猪肉用叉 6、Knife 餐刀 Soup spoon 汤勺 3、迎客入席 How many people, please? 请问有几位? I'll show you to your table. 我来为您领位? Doyou have a reservation? 请问您有预订吗? May I have youe name, please? 请问您贵姓? This way, please. 这边请。 Is this table fine? / How about this table? 这张台可以吗? Do you have a /peakfast voucher? 您有早餐券吗? 4、没有空余的餐台 We can seat you very soon. 我们很快就会安排您入座。 It may take about ... minutes. 可能需要……分钟(才有空位)。 Would you mind waiting? 您介意等一等吗? Would you mind sharing a table? 您介意和别人同桌吗? 情景对话 S:Staff 员工 G:Guest 旅客 S: Welcome, madam. How many persons, please? 欢迎光临,女士。请问有几位? G: A table for two, please. 两位。 S: Follow me, please. 请跟我来。 S: How about this table? 这张桌子怎么样? G: Fine. Thanks. 好,谢谢你。 Reservation 预订餐台 接受预订时,,应该特别注意记录: 用餐人数 用餐时间 客人姓名 联系电话 如果需要客人用信用卡担保预订,则需要记录:信用卡种类(Credit Card Type)、持卡人姓名(Name on Card)、账号(Account Number)、有效期(Expiration Date)、收款地址(Billing Address)以及要求持卡人签名(Cardholder's Signature)。 如有特殊收费,如茶位费(Cover Charge)或者最低消费(Minimum Charge),应该事先声明。 Taking Orders & Recommendations 写单和推荐 1、套餐和零点 套餐(Table D' hote)是餐厅已配置好的菜式组合。可以问:“您要哪一种套 餐?”(Which kind of table d'hote would you prefer?) 零点餐(A La Carte)则是根据客人的选择提供菜式。客人的选择有的灵活 度,花费也较高。 2、西餐点菜服务礼仪 (1)菜单应先递给女士,无女士则先递给长者。如果有很多人一起用餐,则可以将菜单递给主宾。 (2)应给客人充裕的时间选择,也可看情况介绍一些招牌菜(House Specialty)或 当日有特价的菜式(Today's Special)。 (3)在接受点菜时,必须问清客人的需求,“您喜欢怎么做您点的……”(How would you like your...?) (4)例如,牛羊肉通常有五种不同的成熟感,即全熟(Well-done)、七成熟 (Medium-well)、五成熟(Medium)、三成熟(Rare)和一成熟(Bleu,即“带血 牛肉”)。 (5)如果客人点的菜已售完,也可以说:恐怕……已经卖完了。”(I'm afraid ... is sold out.)跟着可以建议:“您要个……如何?”(How about...?) (6)如果某道菜得花费较长的时间做准备,一定要事先说清楚:“恐怕这道菜得花 时间来准备。”(I am afraid it will some time to prepare.)并且问明对方是否介意, 一面耽误了赶时间的客人。此时,可以推荐其他准备时间短的菜式:“如果您赶时间, 我推荐您……”(If you are in hurry, I would recommend...) (7)点单完毕后,需询问客人时分单还是合单结账。
古董的杂货铺
餐饮业是通过即时加工制作、商业销售和服务性劳动于一体,向消费者专门提供各种酒水、食品,消费场所和设施的食品生产经营行业。下面是我给大家整理的餐饮业常用英语短语,供大家参阅! 餐饮业常用英语短语篇1 1、What kind of food do you like? 你喜欢哪一种菜? 2、Do you like chinese food? 你喜欢中国菜吗? 3、What kind of food do you like,Chinese or American?你喜欢吃什么菜,中式的还是美式的? 4、Would you tell me the where the Chinese restaurant is? 请你告诉我中国餐馆在哪里? 5、Do you know where I can get a quick snack? 你知道哪里有快餐可吃? 6、What would you have dinner?你要吃什么? 7、What would you like order?你要点些什么菜? 8、Have you order yet?你点过菜了吗? 9、No ,not yet. I am waiting for a friend.I will order later.还没有,我在等一位朋友,稍后再点。 10、What would you recommend?请你推荐一些好菜好吗? 11、What's your today's special?今天的特色菜是什么? 12、I would like have something simple.我想吃些简单的东西。 13、What will you have for dessert?你喜欢吃点什么点心? 14、We are in a hurry.我们要赶时间。 15、Please rush your order.我们点的菜请快送来。 16、The beefsteak is very good today.今天的牛排很不错。 17、I will take the beefsteak.我就要份牛排。 18、How would you like to have beefsteak,well-done or rare? 你喜欢的牛排是熟一些还是生的? 19、I would like my beefsteak well-done. 我要熟一点儿的牛排。 20、How about a drink?喝一杯怎样? 餐饮业常用英语短语篇2 21、Bottoms up! 干杯! 22、To your health. 祝你健康! 23、I ask you to join me in drinking to the health of Mr chen.请你跟我一起举杯祝陈先生健康。 24、I ask you to join me in drinking to the future success of our cooperation.请你跟我一起举杯预祝我们合作成功。 25、I am looking for a cheap place to eat.我要找个便宜的地方吃。 26、Is there a restaurant near here? 这附近有餐馆吗? 27、Can you recommend me a good restaurant?你能介绍一间好餐馆吗? 28、Is there a restaurant in this town?在本镇有中国餐馆吗? 29、Can you show me the a restaurant where they serve good food at reasonable prices?请你告诉我哪里有价钱公道而菜又好的餐馆好吗? 30、How is service?服务怎么样? 31、Could I have the menu please?请给我一从菜单好吗? 32、Here is the menu.先生,菜单就在这儿。 33、Are you ready to order now.你现在就准备点菜吗? 34、Where did you have dinner last night.昨晚你在什么地方吃饭的? 35、Do you like chinese dishes.你喜欢中国菜吗? 36、It's very dilicious.它的味道很好。 37、The food is too salty.菜太咸了。 38、I am thirsty.我口渴了。 39、Give me a glass of cold water,please.请给我一杯冷水。 40、I'm thirsty.我口渴了。 餐饮业常用英语短语篇3 41、I don't feel like eating more.我不想再多吃了。 42、It was a very enjoyable dinner.这是个令人愉快的一餐。 43、What would you like to drink?你要喝点儿什么? 44、Could I have a cup of coffee?我想要一杯咖啡好吗? 45、Would you like a coffee or tea?你要喝咖啡还是茶? 46、I would like tea with a slice of lemon,please.我想要柠檬茶。 47、Do you have anything else?你还要吃别的东西吗? 48、No,thanks.I have had enough.我不想再多吃了。 49、I would like to have ice cream and fresh fruit.我要吃点冰淇淋和新鲜水果。 50、Help yourself to anything you like.你喜欢什么随便吃。 51、Please pass me the salt and pepper.请把盐和胡椒递给我. 52、I ordered ten minutes ago.我10分钟前就点菜了。 53、I have been waiting for half an hour.我一直在等了半个小时。 54、Why is our order so late?为什么我点的菜那么慢? 55、I can't wait any longer.我不能再等了。 56、Please serve as quickly as possible.请尽快服务。 57、Could I have a bill,please?请把账单给我好吗? 58、Here you are,please pay the bill cashier desk.这就是,请到柜台付账。 59、Let's me pay my share.=Let's go Dutch.我们各付各的。 60、No,it is my treat.不,这次我请客。 61、May I pay this time?这次我请客好吗?