AAA平淡的一生
关于应对反馈的商务英语口语
处理客户的反馈意见也是商务中常见的事件。为了帮助大家，我整理了一些关于应对反馈的英语口语，希望能对大家有所帮助!
Anna is very busy dealing with Mr Lime's big order for Imperial Lemons.
安娜正忙于处理Lime先生的皇家柠檬大额订单。
Yes?...Who?...I can't hear you.
什么事?谁?我听不见。
Mr what? What? Mr Who? I don't know, you tell me.
什么先生?什么?哪位先生?我不知道，你告诉我好了。
Oh, you are Mr Hu...H U: Hu.
你是胡先生……HU：胡。
No, Tom's busy. Call back later. Bye.
不，汤姆很忙。过会儿再打来。再见。
Tom, Mr Hu called you.
汤姆，胡先生打过电话找你。
Mr Hu... Mr Hu: H U
胡先生…… 胡先生，HU。
Anna, Mr Hu is a very important
安娜，胡先生是很重要的……
Oh! What now? ! Yes?
现在又怎么了?!什么事?
I'm going to have to talk to the boss about this.
我得跟老板谈谈这个了。
No. I'm busy, give me your number, I'll call you later.
不行，我很忙，给我你的号码，我一会儿打给你。
Yep, yep, 6...8...thanks. Bye!
是的，是的.，68……谢谢，再见!
Right, now where was I?
好的，现在我做到哪了?
Anna, could I have a word?
安娜，能给你聊聊吗?
Yes. Ohhh, he must want to tell me how pleased he is with the Citrus Ventures deal.
当然。他肯定想告诉我他对Citrus Ventures的订单有多满意。
Now, Anna...biscuit? Thank you.
安娜……吃饼干吗? 谢谢。
I'm a little bit concerned about something.
我对一些问题有点担心。
"I'm a little bit concerned..." Doesn't that mean something bad?
“我对一些问题有点担心。”这是不是不好的意思。
Yes, Anna, Paul is using a polite turn of phrase to say he is unhappy about something.
是的，安娜，保罗正在用礼貌的方式表达他对某事不满意。
Let's see what he's got to say....
看看他要说什么……
I think you need to work on your telephone manner.
我想你需要改进你的电话谈话技巧。
Work on my telephone manner?
改进我的电话谈话技巧?
It means the way you talk on the phone is not good enough and you have to improve it – to work on it to make it better.
这意味着你的电话谈话方式不够好，你需要改善它，使它变得更好。
Perhaps you should think about …
也许你应该想想……
Perhaps you should think about – that's a polite way of telling you to do something!
也许你应该想想……这是一种礼貌的方式告诉你要怎么做某事。
Anna, are you listening to me?
安娜，你在听我说话吗?
Yes, sorry, I was just sort of, err, talking to myself.
是的，对不起，我只是在自言自语。
Could you repeat what you said please?
你能重复一下刚才说的吗?
Right, I'll start again.
好的，我从头再说一遍。
I said: I'm a little bit concerned about your telephone manner.
我说：我有点担心你的电话谈话技巧。
You need to work on the way you speak to clients.
你需要改进你跟客户说话的方式。
Perhaps you should think about being a bit more polite to clients; it's important for the image of the company.
也许你应该考虑对客户说话时更礼貌一些，这对公司形象很重要。
Oh okay.
好的。
You can go now – take another biscuit with you – that's my last chocolate wafer, you lucky thing!
你现在可以走了，拿一块饼干吧，这是我最后的巧克力薄饼，幸运的人!
Anna? Is everything all right? Yes.
安娜?一些都还好吗? 是的。
What's the matter?
怎么了?
Paul says I need to w w w work on my telephone manner.
保罗说我需要改进我的电话谈话技巧。
Well I was a bit concerned about it myself.
我自己也有点担心这个。
And I think Tom actually mentioned it to Paul.
我想汤姆其实对保罗说过了。
But, look, I'll help you if you like.
但是如果你愿意的话，我可以帮你。
I'm a bit of an expert on the phone.
我在打电话上算是个专家了。
I'll give you some lessons. Oh thank you.
我可以多教教你。 谢谢。
Come in early tomorrow morning, before the others get here and we'll practise.
明早在其他人来之前先到这里，我们来练习一下。
Thank you Denise, that's very kind.
谢谢你，丹尼斯，你真好。
Wow! Denise is actually being nice to Anna. Amazing!
丹尼斯对安娜很不错，太神奇了!
Although from what I've heard of Denise on the phone, she's only ever gossiping with friends.
尽管我听丹尼斯打电话时只是在跟朋友们聊八卦。
Paul was very gentle and polite in the way he explained to Anna there was a problem and that she needed to improve some things.
保罗向安娜解释问题并告知她需要改进的方式很委婉、有礼貌。
He used these phrases: I'm a little bit concerned about...
他用了这些表达：我对……有点担心。
You need to work on...
你需要改进……
Perhaps you should think about...
也许你该想想……
Let's see if Denise manages to teach Anna anything useful next time. Until then!
让我们看看丹尼斯是否教给安娜一些有用的东西。下次见!
devilyu2266
问题一：反馈用英文怎么说？ feedback 问题二：反馈结果用英语怎么说 Feedback results 例句 我们将根据这次的反馈结果，制定相应的市场策略，为你提供更好的服务。 We will be based on the results of this feedback to develop appropriate marketing strategies, in order to provide you with better service. 问题三：意见反馈英语怎么说 plaint feedback意见反馈 问题四："用户反馈" 英语怎么说? user feedback 问题五：客户反馈用英文怎么写 customer feedback feedback 英[?fi:db?k] 美[?fid?b?k] n. 反馈; 反应; 反馈噪音; [例句]Feedback matters because it is useful to discover what other people础think. 反馈之所以重要，是因为可以利用它来发现别人的想法。 问题六：问题反馈 英语怎么翻译啊，谢谢~~ the feedfack of the issue/question 问题七：谢谢你的反馈 英语怎么说 Thanks for your feedback. 问题八：为什么 当兵之前去部队1米61 退伍之后回到家就1米79了。 这个,发育期比较长,当兵这两年身体锻炼比较多,正好就长个子了.
大嘴Yuki
customer feedbackfeedback 英[?fi:db?k] 美[?fid?b?k] n. 反馈; 反应; 反馈噪音; [例句]Feedback matters because it is useful to discover what other people think.反馈之所以重要，是因为可以利用它来发现别人的想法。
