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芬达果味十足

已采纳

无论是在学校还是在社会中,大家总免不了要接触或使用作文吧,作文是通过文字来表达一个主题意义的.记叙方法。为了让您在写作文时更加简单方便,下面是我帮大家整理的英语投诉信作文,欢迎阅读,希望大家能够喜欢。

Dear Mr. Chang:

On September 10, our order for 280 women?s cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.

We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.

Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us.

Sincerely yours,

Sunny Lee

Manager

Dear Sir/Madam,

Please send us a correction on part of our order WP-11.

All the items we ordered arrived in excellent condition except for one model. It you refer to our original order (see the copy attached), you will note that we requested your fluorescent desk-lamps, Model 606. However, Model 608 reached us instead. For details, please see the inspection certificate issued by the Tianjin Commodity Inspection Bureau.

Will you kindly take back those you sent out and substitute them with an equal quantity (120 items) of Model 606? We would appreciate your attention to this matter promptly.

Yours faithfully

Dear Sales Manager,

This letter is a complaint concerning the actions of one of your salespersons. On Tuesday, May 5, 2012, around 2 P.m, I went to your store to look for a T-shirt. When I asked a salesperson Ms. Wang for help in finding my size, she informed me that she was busy and I would have to find one myself. I explained that the reason why I came to her was that I couldn’t find one. She then said in a rude tone that if I couldn’t find one, it meant that the store didn’t have it, and that I needed to look somewhere else.

I felt that Ms Wang was rude. I hope that you will look into the matter. I shop frequently at your store and I look forward to a more pleasurable shopping experience next time.

Yours,

XX

Dear Manager,

Last weekend,I bought a mobile phone of your company`s on the Internet.But I find out some serious quality problems of this mobile phone.

First of all,I can`t use this phone to send short messages to my family members or my friends,what is more,mobile phone doesn`t ring when I am making a call.

Secondly,this type phone has been sold out.Everyone who bought your company`s phone can`t find any way to exchange a new phone.

What`s more,the type of your company`s phone is more advanced than other mobilephone`s.And in Chinathere isn`t any suitable spare part of mobile phone,we can`t get it fixed!

All in all,it is said that "customer First".So you must try your best serve for your customer.And you should send a new mobile phone to me in a short time.Don`t put off your action,customers who bought your company`s phones just like me,we are angry!

Yours,

Bumanyi

Dear Sir or Madam,

I, as a devoted customer of your online shop, am writing the letter to file my dramatic complaint about the poor quality of your E-book and the poor attitude of your server.

The detailed problems are as follows. To begin with, there is something wrong with screen of the E-book, which has been broken deliberately or unintentionally. In addition, it does not work occasionally, which hamper using ordinarily. Most importantly, the product does not comply with your description previously both in style and faculty. Most importantly, servers response of not providing refund and exchange a new one makes me overwhelmed with outrage.

I would appreciate it if you could refund or exchange a new one for me. I’m looking forward to your reply at your earliest convenience.

Yours sincerely

Li Ming

Dear Sir or Madam,

I used to be a faithful customer of your shopping center for the past years and most of the time i enjoy my experiences of shopping here。However,today i wae irritated by one of your salesman。

Today,i was trying to choose some T—shirts suitable for me,but the first several T—shirts i tried were not my style。Therefore,i ask him if there are more ones that can be recomm end ed by him。Unexpectedly,he was so impatient and said rudely,"How do i know what you like"。I was hurt。

With this letter,i hope i can draw your attention to the flaws in your sales service,which should be improved immediately。

Yours,

XX

Dear Sir,

I am writing to let you know the deplorable attitude of one of your staff member. I received my telephone bill for the previous month from you and thought there were some errors in calculation: I had been overcharged for two overseas calls.

However, when I called your Complaints Department, the girl who answered my phone was very rude. For one thing she interrupted me continually, for another she even said that the fault was my own. Needless to say, such a way of dealing with customers is unacceptable.

I would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal with clients. And I hope she can make formal apology to me.

An early response will be appreciated.

Sincerely yours,

Donna

Dear boss:

Thank you for reading my letter.

Last Sunday is my classmate Mary's brithday.We went to your restaurant so as to celebrated Mary's brithday.But your restaurant was not good than I expected.We couldn't tolerate that restaurant at all.The service was really bad and the food was awful.The most unbearable was the hygiene of the restaurant was horrible,we felt very disgusting.

We complained about the food ,the hygiene and the the service to the waiter.But his attitude was very pride and he ignored us.It was really provoking!Finally ,the waiter drove us away.How dare he was!

All of us were very angry.I am doubt that whether I would come to your restaurant or not.

Yours,

Liming

Dear Manager:

Two weeks ago, I was walking along the street when I saw your a traffic advisement and I stepped into your shop.Don't find the domestic advice.Persuaded by your salesman's sweet words,I spent 2000 Yuan and bought a fridge.When I took the new fridge home.I couldn't wait a minute and make it work once.Everything went on quitely well until yesterday. I open the door of fridge as usual, however, a wave of hot smell air is pronounced.The newly- bought fridge didn't produce cold but hot air.The foodcooler has gone bad.Nothing can be worse NET.I hope you can do with the matter ASAP. My telephone number is 5256745. I am waiting for your reply.

A consumer.

Angel

Dear Sir:

My name is Raymond, I am writing to tell you something about your restaurant questions.

Last Saturday, I was going to your restaurant with my fri end s. We are very hungry, but when we order, your restaurant waiter But ignore our. So my fri end was very angry. Besides, when the waiter come on .my fri end ask her why ignore our, she is very aggressive for us and say you don’t see me I am very busy. So I do hope you can have your restaurant waiter training about etiquette.

Thank you for your time and kind consideration.

Sincerely yours

Raymond

Dear Mr. Gao,

I have to write this plain letter even it is a little bit interruptive to you. I bought a color television in your emporium the other day,but there was no image when I turned it on at home. There might be something wrong with the new-bought TV,so I went back to find the exact salesperson to ask for changing a new one. She refused me without any politeness. Im wondering how can you treat customers like this? Im writing to ask my money back if you can not provide a new one.

Yours Sincerely

XXX

Dear Mr. John ,

I'm one of your neighbours.And I'm now writing and behave of the resident 's association to complain about your making noises.You disterb others' normal lifes.

Since you moved in the building three months ago we have received many complaints about your bad behaviors. According to the complaints you have shown very little consideration for the other residents of the building.For example ,you often turned on the music very loudly till late.Furthermore every week end your extremely noisey partys last until the early hours of the next morning so that other residents can not have a good rest.Much words though some residents have talked to you about the noise you made your behavior has no improvement.

A harmony community's life needs every resident's effert.Of course you are no exception.We hope you can realise and stop your improper behavior as soon as possible.Unless you do something to improve the present situation,we will have no other choice but to take legal action.

Your's sincerely

LinYue

投诉信英文

150 评论(8)

小企9999

投诉信(letters of complaint)通常是写给厂家、商店、消费者协会、报界或厂家、商店的上级主管部门,揭发产品质量的低劣、服务态度的糟糕,抱怨不应出现的情况或问题等,以求得解决的信件。写投诉信要实事求是地把问题讲清楚,态度要冷静,做到有礼貌,不能恶言伤人。

当发生事故的时候,如果只是一些很快就能得到解决的小问题(比如保险、保证或是其他合同条款),一封日常投诉信就完全可以了。由于这些小问题一般不会遭到对方的反对,日常投诉信只要清楚、明了、简要就行。下面是写日常投诉信所遵循的法则:

1. 开头就提出要求。

2. 详细解释此要求的原因。

3. 结尾要表示感谢对方的合作。

英文投诉信模板

Dear_______,

I am ______ (自我介绍) .I feel bad to trouble you but I am afraid that I have to make a complaint about_____.

The reason for my dissatisfaction is _______(总体介绍). In the first place,_______(抱怨的第一个方面). In addition, ___________(抱怨的第二个方面). Under these circumstances, I find it ________ (感觉)_______(抱怨的方面给你带来的后果).

I appreciate it very much if you could _______(提出建议和请求), preferably ______(进一步的要求),and I would like to have this matter settled by ____(设定解决事情最后期限).

Thank you for your consideration and I will be looking forward to your reply.

Yours sincerely

Li Ming

【英语投诉信示范1】

学校受污染

【内容提示】

假如你是市一中的学生,名叫王红。你要向本市一家报刊编辑(editor)写封信,反映你校受污染的问题,呼吁有关部门采取措施,保护环境,防止污染。请你用下面的素材写100词左右的一封信。

你校位于山脚下,一条小河从旁边流过,院内树木四季常青,鲜花争艳,景色美似花园。但两年前,附近建起一家化工厂,排出大量污水、废气,造成校园污染,严重影响了师生健康。请有关部门出面解决这一问题。

Dear Sir/Madam,

Please send us a correction on part of our order WP-11.

All the items we ordered arrived in excellent condition except for one model. It you refer to our original order (see the copy attached), you will note that we requested your fluorescent desk-lamps, Model 606. However, Model 608 reached us instead. For details, please see the inspection certificate issued by the Tianjin Commodity Inspection Bureau.

Will you kindly take back those you sent out and substitute them with an equal quantity (120 items) of Model 606? We would appreciate your attention to this matter promptly.

Yours faithfully

【英语投诉信示范2】

School Polluted

No. 1 Middle School

March 5, 1997

Dear Editor,

Our school lies at the foot of a mountain with a small river passing by. It used to look like a beautiful garden. There used to be green trees and all kinds of flowers in our school yard all year round.

But great changes have taken place since a chemical works was built near our school two years ago. It produces poisonous gases and pours a large amount of waste water into the river. The terrible pollution has done great harm to us students and teachers as well as to the surroundings.

It's time for us to take steps to protect our surroundings and prevent them from being polluted.

Yours ever,

Wang Hong

【写法指要】

这封信的作者用的是对比法,先写学校的地理位置和原先学校的优美环境,后写化工厂建起后对学校造成的污染,最后提请报界呼吁保护环境的问题。写得有理有据,令人信服。

175 评论(9)

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