商务英语场景系列

英语情景对话的创设为学生创造了丰富的生活场景和交流话题,有效地调动了学生练习英语口语的兴趣。我精心收集了商务英语情景对话剧本，供大家欣赏学习!

约翰: I can promise you that, if you buy our product, you will be getting quality.

我可以向你保证.如果你买了我们的产品.你会得到好品质.

萨姆: I've looked at your units, and I am very happy with them. Your goods are all far above standard quality.

我看过你们的单件.我很满意.你们的商品质量高过标准质量.

约翰: We spend a lot of money to make sure that our quality is much better. We don't sacrifice quality for quick profits.

我们投入了大量的资金来确保质量一流.我们不会为了即期利润而有损质量.

萨姆: Well, we're really interested in placing an order under negotiation. We can start the negotiations as soon as you want.

是的.我方真的很愿意谈判后就订货.你们想谈判的话我们随时都可以.

约翰: That's great. I'm glad we'll be able to do business together. I'll have some quotes ready for you by tomorrow morning.

那最好不过了.我很高兴我们能在一起做生意.到明天早晨我方将为您准备好一些报价单.

萨姆: Fine. Also, would you mind if I asked to see a surveyor's report of your products? I may have a few more questions about your quality analysis.

很好.还有.您不介意我要求看一下你方产品的检查报告吧.对你们的质量分析我可能还有一些问题.

萨拉: Put on the helmet, please.

请戴上安全帽.

乔伊: Do we need to put on the jackets too?

我们还得穿上罩衣吗?

萨拉: You'd better, to protect your clothes. Now please watch your step.

最好穿上.以免弄脏你的衣服.请留神脚下.

乔伊: Thank you. Is the production line fully automated?

谢谢.生产线都是全自动的吗?

萨拉: Well, not fully automated.

哦.不是全部自动的.

乔伊: I see. How do you control the quality?

哦.那你们如何控制质量呢?

萨拉: All products have to go through five checks in the whole manufacturing process.

所有产品在整个生产过程中都必须通过五道质量检查关.

乔伊: What's the monthly output?

月产量多少?

萨拉: One thousand units per month now. But we'll be making 1,200 units beginning with October.

目前每月一千套.但从十月份开始每月将为一千二百套.

乔伊: What's your usual percentage of rejects?

每月不合格率通常是多少?

萨拉: About 2% in normal operations.

正常情况下为2%左右.

乔伊: That's wonderful. Is that where the finished products come off?

那太了不起了.成品从那边出来吗?

萨拉: Yes. Shall we take a break now?

是的.现在我们稍微休息一下吧.

亚历山大: I'm interested in all kinds of your products, but this time I would like to order some fireworks and mosquito coil incense. Please quote us C.I.F., Rangoon.

我对你们所有的产品都感兴趣.但这次我想购买烟火和蚊香.请报CIF仰光到岸价.

布鲁斯: Please let us know the quantity required so that we can work out the premium and freight charges.

请你说明需求数量.以便我们计算出保险费和运费.

亚历山大: I'm going to place a trial order for 1,000 units of a dozen fireworks and 500 cartons of mosquito coil incense.

我们打算试订一千打烟火和五百箱蚊香.

布鲁斯: All right. Here are our F.O.B. price lists. All the prices are subject to our final confirmation.

好吧!这是我们的FOB价目表.所有的价格都以我方最后确认为准.

亚历山大: Your price is reasonable but I wonder if you would give us a discount. You know for the products like yours we usually get 2% or 3% discount from European suppliers.

你方的价格很合理.但我想知道你们能否给一个折扣?像这样的商品.我们通常从欧洲供货商那里得到百分之二到百分之三的折扣.

布鲁斯: We usually offer on a net basis only. Many of our clients have been doing very well on this quoted price.

我们通常只报净价.我们的许多客户在这个报价上都做得很好.

亚历山大: Discounts will more or less encourage us to make every effort to push sales of your products.

折扣或多或少能给我们一些鼓励.能使我们更加努力地推销贵方的产品.

布鲁斯: The quantity you ordered is much smaller than those of others. If you can manage to boost it a bit, we'll consider giving you a better discount.

你们订的数量比其它客户少很多.如果你们能试着增加一点数量.我们会考虑给予适当折扣.

亚历山大: As far as a trial order is concerned, the quantity is by no means small. And generally speaking, we like to profit from a trial order. I hope you'll be able to meet our requirements.

做为试购.这个数量绝不算少了.一般来说.试购总应得到些利润.希望你方能满足我们的要求.

布鲁斯: Well, as this is the first deal between us, we agree to give you an one-percent discount as a special encouragement.

由于这是我们的第一次交易.我们同意作为特殊照顾给予你们百分之一的折扣.

亚历山大: 1%? That's too low a rate. Could you see your way to increase it to 2%?

百分之一?那太少了.能不能想办法增加到百分之二?

布鲁斯: I'm afraid we have really made a great concession, and could not go any further.

恐怕不行了.我们确实已做出了很大让步.无法再增加了.

亚历山大: It seems this is the only proposal for me to accept. I'll come again tomorrow to discuss it in detail.

看来.这是我唯一能接受的条件了.明天我再来和你们讨论细节问题.

布鲁斯: All right. See you tomorrow.

好吧!明天见.

在英语课堂中,对话将知识技能应用于生活,能培养学生的语言交际能力,所以 导、听、读、说、练 五字英语对话教学法是整个英语教学中的重要组成部分之一。我整理了商务英语打电话情景对话，欢迎阅读!

Mary：

Good afternoon, Sales Department. May I help you?

下午好，销售部，我能帮你什么忙吗?

John：

Could I speak to Mr. Bush, please?

可以和Bush先生说话吗?

Mary：

I’ll see if he is available. Who shall I say is calling, please?

我要看一看他是否在。请问我得告诉他谁打来的?

John：

John Smith.

约翰史密斯

Mary：

Hold the line, please. Mr. Bush is in a meeting with the Managing Director at the moment, I’m afraid. Can I help you?

请别挂机，Bush先生正在和总经理开会，我可以帮你忙吗?

John：

Well, I want to discuss with him the new contract we signed last week.

好的，我想跟他讨论一下我们上星期签订的合同。

Mary：

I don’t think the meeting will go on much longer. Shall I ask him to call you when he is free?

我想会议不会开得太久，我让他有空给你打电话，好吗?

John：

Yes, that would be easiest.

是的，那样最好了。

Mary：

Could I have your name again, please?

请再一次告诉我你的姓名，好吗?

John：

Yes. It’s John Smith.

好的，我叫约翰史密斯。

Mary：

Mr. Wood. Mr. Hunter is rather busy right now and would like to know what you wish to speak to him about.

对不起Wood先生，让您久等了。Hunter先生现在非常忙，他想知道你有什么事对他说。

Mr. Wood：

Yes, I want to buy some computer software and talk about developing some other software. I don’t know whether he is interested in that or not?

是的，我想买一些计算机软件，另外再谈一谈开发一些其它的软件。我不知道他是否有兴趣。

Mary：

I see. Thank you very much, Mr. Wood. Would you wait a moment, please?

我明白了，非常感谢，Wood先生。请你等一下好吗?

Gary：

Madison Industries. This is Gary Green. Can I help you? Madison

工业，我是Gary Green, 我能帮您吗?

Mary：

Good afternoon. Could you connect this call with Mr. Black, please?

下午好，麻烦你接到Black先生，好吗?

Gary：

May I know who’s calling?

请问您是哪位?

Mary：

This is Mary Fox of A.B.C. Computer Co…I’m calling on behalf of Mr. Tom Backer, the general manager of our company.

这里是A.B.C电脑公司的Mary Fox. 我是替我们公司总经理Tom Backer先生打电话。

Gary：

I am sorry, Ms. Fox. Mr. Black is now in a meeting. May I have your number and ask him to call back later?

对不起，Fox小姐。Black先生正在开会，请告诉我你的电话号码，我会让他给你打电话的，好吗?

Mary：

I’m afraid Mr. Baker would like to speak to Mr. Black right now. He has got an urgent matter to discuss with Mr. Black without delay.

我想Baker先生想现在和Black先生说话，他有紧急事情与Black先生商量，不能拖延。

Gary：

OK. Then, would you please hold the line? (one minute later) Ms. Fox, the line is through. Mr. Black is ready to answer the call. Go ahead.

好的，请你别挂机。(一分钟后) Fox小姐，电话接通了，Black先生可以和你通话了，请吧。

Mary：

Thank you for your kind assistance, Mr. Green.

非常感谢你的善意帮助，Green先生。

Gary：

You are welcome.

别客气。

(1) A: I don’t believe we’ve met. B: No, I don’t think we have. A: My name is Chen Sung-lim. B: How do you do? My name is Fred Smith. A: 我们以前没有见过吧？ B：我想没有。 A：我叫陈松林。 B：您好，我是弗雷德•史蜜斯。 (2) A: Here’s my name card. B: And here’s mine. A: It’s nice to finally meet you. B: And I’m glad to meet you, too. A: 这是我的名片。 B: 这是我的。A: 很高兴终于与你见面了。 B: 我也很高兴见到你。 (3) A: Is that the office manager over there? B: Yes, it is, A: I haven’t met him yet. B: I’ll introduce him to you . A:在那边的那位是经理吧？ B:是啊。 A:我还没见过他。 B:那么，我来介绍你认识。 (4) A: Do you have a calling card ? B: Yes , right here. A: Here’s one of mine. B: Thanks. A:您有名片吗？ B:有的，就在这儿。 A:喏，这是我的。 B:谢谢。 (5) A: Will you introduce me to the new purchasing agent? B: Haven’t you met yet? A: No, we haven’t. B: I’ll be glad to do it. A:请替我引介新来负责采购的人好吗？ B:你们还没见面吗？ A:嗯，没有。 B:我乐意为你们介绍。 (6) A: I’ll call you next week. B: Do you know my number? A: No, I don’t. B: It’s right here on my card. A:我下个星期会打电话给你。 B:你知道我的号码吗？ A:不知道。 B:就在我的名片上。 (7) A: Have we been introduced? B: No, I don’t think we have been. A: My name is Wong. B: And I’m Jack Smith. A:对不起，我们彼此介绍过了吗？ B:不，我想没有。 A:我姓王。 B:我叫杰克•史密斯。 (8) A: Is this Mr. Jones? B: Yes, that’s right. A: I’m just calling to introduce myself. My name is Tang. B: I’m glad to meet you, Mr. Tang. A:是琼斯先生吗？ B:是的。 A:我打电话是向您作自我介绍，我姓唐。 B:很高兴认识你，唐先生。 (9) A: I have a letter of introduction here. B: Your name, please？ A: It’s David Chou. B: Oh, yes, Mr. Chou. We’ve been looking forward to this. A:我这儿有一封介绍信。 B:请问贵姓大名？ A:周大卫。 B:啊，周先生，我们一直在等着您来。 (10) A: I’ll call you if you give me a name card. B: I’m sorry, but I don’t have any with me now. A: Just tell me your number, in that case. B: It’s 625-8023. A:给我一张名片吧,我会打电话给你.。 B:真抱歉,我现在身上没带。 A:这样子，那就告诉我你的电话号码好了。 B:625-8023。 中国英语学习网，中国英语第一门户 24en.com 英： In this conversation, Sally Fraser, a Human Resources officer for a medium-size hotel on the West coast, is interviewing Victoria Jones for a position as night manager. Sally: I see from your resume that you certainly have the educational background and work background to handle this job. In fact, you seem to be somewhat overqualified for this job. It’s not as high a position as head manager of a major hotel like you had on the East coast. Why are you applying here? Victoria: From what I know, your hotel is very progressive and in a good position for expansion, and I think I can help you do that. I consider time management to be one of my key strengths. As night manager, I think I can maximize my time to ensure that night operations run at top efficiency, and at the same time help you to plan your expansion. Sally: I’m impressed with your advance knowledge of our business. Your cover letter shows that you’ve done your homework, and you have all the qualifications we’re looking for. But I’m still a little worried that you’ll leave if a higher position opens up at a more prominent hotel. Victoria: I came to the West coast for a change of pace. The night position suits my goals for the present, and I’m looking forward to the challenge of helping to make your hotel one of the key players here. Sally: I like your attitude, and it looks like you’re the person for the job. The position’s open two weeks from Monday. Can you start then? Victoria: No problem! 中： 在以下这段会话中，来自西海岸一家中等档次旅店人力资源部的Sally Fraser正在就夜间服务部经理一职对Victoria Jones进行面试。 Sally: 我从你的简历中看出，你有足够的教育背景和工作经验来接手这份工作。事实上，你的能力有点太突出了。我们这里的职位不像你在东海岸的大宾馆工作时所担任的总经理那样高。那你为什么要应聘在这里工作呢？ Victoria:据我所知，你们的宾馆发展很快，业务扩展进程也进行得很顺利，我想我在这方面可以助你们一臂之力。我认为时间管理是我的强项之一。作为夜间服务部经理，我想我能最大限度地利用我的时间来保证宾馆夜间服务工作以最高效率运行，同时我还能帮助扩展你们的业务。 Sally: 你对我们业务情况的预先了解给我留下了深刻的印象。你的说明信表明你做了预先的准备工作并且具备我们需要的一切资质条件。但我还是有点担心如果另一家更优秀的饭店向你提供更高的职位，你就会离开了。 Victoria: 我来西海岸是为了改变我的生活节奏。这项夜间工作正适合我目前的目标，我期待着迎接挑战来帮助你们成为本地最重要的饭店之一。 Sally: 我欣赏你的态度，看起来你是最合适这份工作的人了。这个职位在下周一后的两个星期就空下来了。你到时候能开始工作了吗？ Victoria: 没问题。 商务对话实战之营销策略篇 来源：[ 洋话连篇 ] In this conversation, Tanya Nichols, the owner of an ice cream manufacturing company, is talking with her marketing manager, Carla Hutchison, about the marketing strategy for a new product. Tanya: So, Carla, do you have a marketing plan for our new ice-cream sandwich? Carla: Yes I do. After going through our S.W.O.T. process, I think we’re in good shape. One of our main strengths is the quality of our ice-cream, and there’s is a good market opportunity for the novelty of a choice of flavors. Since our company already has a good image,I don’t see many weaknesses. No other company sells ice-cream sandwiches with a choice of 5 flavors, so there’s no threat to speak of, either. Tanya: I assume we don’t need to worry about creating a need, with summer almost here. Carla: Right. As for the marketing mix, we’ll package it in gold foil with dark brown lettering to simulate chocolate, and price it 20% higher than our chocolate-covered ice-cream bar. It’ll be introduced in selected places across the country starting next month. The main promotion will be through advertising, using a ‘pull’ strategy, of course. We haven’t finalized our ads yet, so I’ll have to let you know. Can we meet again the beginning of next week? Tanya: Sure can. Let me check ... how about Tuesday morning at 10:30? Carla: Uh, let’s see ... okay with me. 中： 在这一对话中，Tanya Nichols是一家冰淇淋制造公司的业主，她正在和他的营销经理Carla Hutchison谈论一种新产品的营销策略。 Tanya: Carla,你对我们新的冰激凌三明治有什么营销计划吗？ Carla: 是的我有。经过SWOT分析，我认为我们的经营状况很好。我们的主要优势之一是我们产品的质量，并且创新口味的产品在市场上有很大商机。因为我们公司已有一个好的形象，我并不认为有很多不利因素。没有其他公司有5种口味的冰淇淋三明治，所以对我们来说谈不上有什么威胁。 Tanya: 我想夏季就要来临，我们不用再为创造需求而担心。 Carla:对。至于说营销组合，我们要用像巧克力一样的深褐色字母的金箔纸来包装它，仿照巧克力，并且定价比我们的巧克力脆皮冰激凌贵20%。下个月将要在全国有选择地投放市场。主要通过 广告促销，当然是运用“拉”的策略。我们还没有最终决定我们的广告，因此我还得要通知你 。我们下周初能再碰一下面吗？ Tanya: 当然可以。让我看一下……星期二早上10:30怎么样？ Carla: 呃，我看看……我没问题。 Tanya: 好，干得好，Carla.下周见。你自己抽一点改编改编不就行了

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