豆豆腐腐点
Dear Sir or Madam,
I’m writing this letter to apologize to you. I’m so sorry that we made a mistake about the shipment of vacuum cleaners.
Those vacuum cleaners we sent to you were meant to be sent to European countries, but as the old worker was retired, the new one wasn’t so experienced. Besides, the model number and the price of goods in March and July are so similar that the worker mistaken them.
I am awfully sorry for this and we promise you a replacement shipment. We will also give a 10% discount to compensate.
I do apologize for any inconvenience this may cause you and I will try my best to avoid the same accident happening again.
尊敬的先生或女士,
我写这封信是为了向你道歉。很抱歉，我们犯了一个关于真空吸尘器的错误。
我们寄给你的那些真空吸尘器本来是要寄给欧洲国家的，但是当老工人退休后，新工人就没那么有经验了。此外，3月和7月的商品价格和商品价格是如此的相似，所以工人弄错了。
非常抱歉，我们向你保证要更换一批货。我们还将给予10%的折扣以补偿。
我很抱歉给您造成的不便，我将尽力避免同样的事故再次发生。
Dear ______,
I am writing this letter to apologize to you for my failing to .
The reason is that ______ . I am sorry that I cannot finish in time, but is it possible that I make up the loss by ? If so, I will put everything else aside to .
I do hope that you can understand my situation and accept my apology.
Yours sincerely,
xx
Dear Mr. Li
It has been brought to my attention that upon checking in at China World Hotel on Jun 2, 1999 Your experience was one of difficulty.
I would like to express my sincere apologies for the poor attitude of our receptionist when she advised you of the error in your reservation. there is simply no excuse in her behavior as I assure you that the necessary action gas been taken to rectify the lack of service you should have receive.
Unfortunately there was an error in your reservation regarding your arrival date. I am unable to identify where the oversight originated through my investigation however I regret that you were inconvenienced.
Mr. Li, I do hope that I can assure you that your negative experience was an isolated incident, I look forward to welcoming you back in very near future so that we can restore your confidence in the product and service of Shangri-La China World Hotel. Please do not hesitate to contact me directly in business or pleasure bring you back to Beijing.
Sincerely,
Alfred Zhugan
Dear counselor, miss li:
Today, I am sending you this apology with regret and regret. I think it's really inappropriate for me to skip class. I decided not to skip class. I hereby apologize to you for the apology.
Not long ago, I entered university, I should redouble my efforts in learning, but I failed to live up to the teachers, parents and students trust, I missed a good freshman study time.
Although I did not skip school to go home, but stayed on the road to play for a long time, because of May Day, I missed three days of study time. So I wasted all my precious study time, but I didn't really want to go to school.
As for my mistakes in skipping classes, I know the teachers are very angry. The teacher carefully prepared the class, are paid hard sweat. It's a great loss to my life.
Excuse me, counselor Li, I've made a serious mistake in principle this time. An error has occurred, so I must in the next period of time to make up for.
This:
So sorry!
XX
XXXX XX XX
December 15, 20xx
Dear Mary,
I am very sor
ry that I was out when you came to see me yesterday afternoon. The fact is that I had an engagement with some friends and, ignorant of your visit, accompanied them to the cinema. Not until nine oclock in the evening did I come back. You must have been disappointed by my absence.
I hope you will not leave the city this week. I will call on you on Friday afternoon at four o??clock. As this is the first time you come to Beijing, I will take you to some places that may interest you. Please wait for me in your hotel at the appointed time.
Yours truly,
Xiao Cheng
Dear ________,
I am excessively sorry to say/tell you that ①_____ (直接表达自己不能实现先前的愿望或约定). ②Now, I am writing you this letter of apology to show my deep regret_______ (表达歉意). ③Please accept my sincere apology__________(诚恳希望对方能接受道歉). ④I fear you are displeased at _________(表达出自己的心情，并请求对方原谅).⑤I hope you will understand me and excuse me for__________(过渡句). ⑥Let me explain(开始介绍道歉的原因). ⑦The reason for my delay/absence was that _________(阐述自己当时的处境和情况). ⑧I had no way out because _______ (总结自己道歉的原因). ⑨Therefore it’s not in my power to ___________(希望下次再次实现愿望). ⑩Naturally, I want to suggest ____________. I shall be glad if you will kindly write and tell me when and where you____________(约定下次约会的时间和地点)
We may meet again and I hope to see you soon.
Sincerely Yours,
Li Hua
不想不想澪
在现在社会，我们常常要运用到道歉信，写道歉信时要注意说明情况与理由，实事求是，简明扼要。道歉信的注意事项有许多，你确定会写吗？下面是我帮大家整理的英文道歉信10篇，希望对大家有所帮助。
Oct. 31, 20xx
Dear Mr. Clark,
I would like to express my apologies for not being able to keep our 9 oclock appointment. I had a small accident on my way to school. I will come over to your apartment the day after tomorrow ― Monday, November 2, at 9 a.m. if that is convenient for you. I will check my mailbox tomorrow to see if you have left a note for me. Otherwise, I will see you at nine, Monday morning. With many apologies.
Li Xiaomei(Signed
Dear customer,
I am the GM of the hotel.I am sorry to hear you are not pleased with us.First let me thank you for your coming to our hotel.You are a friendly and polite customer.Second,I would like to make an apology to you for our bad service. A few days ago you went to our hotel.When you got there,our waiters didn't help you with the baggage quickly,which you had complained about for many times.As soon as I knew about that,I felt very angry.How can we do that for customers?Now I am glad to tell you that something has been done . The waiters who were on duty that day have been criticized.They have made a promise that would not happen from now on.So I hope you can forgive us and come to our hotel again. As we know,customer is the God.If you have any questions or suggestions,please call us anytime anywhere. Thank you again.
December 15, 20xx
Dear Mary,
I am very sor
ry that I was out when you came to see me yesterday afternoon. The fact is that I had an engagement with some friends and, ignorant of your visit, accompanied them to the cinema. Not until nine oclock in the evening did I come back. You must have been disappointed by my absence.
I hope you will not leave the city this week. I will call on you on Friday afternoon at four o??clock. As this is the first time you come to Beijing, I will take you to some places that may interest you. Please wait for me in your hotel at the appointed time.
Yours truly,
Xiao Cheng
Dear Mr. Wang,
I am writing to apologize for my late homework. The paper which you have assigned to us last Monday was due this Friday, but to my regret, I haven’t even started it yet. I feel really sorry for not handing in the paper on time and for the inconvenience it would bring to you.
I have caught a serious cold last week and the doctor asked me to stay in bed for a week since I was very weak and the weather was very cold these days. Therefore, I couldn’t go to the library to get the necessary referential information which was needed for my paper. As a result of this, I have not started writing the paper yet and could not hand it in on time.
Fortunately I have finally fully recovered. I will finish the paper as soon as I can and try my best to hand in homework on time in the future.
Sincerely yours,
Li Ming
Dear Xu elder brother:
Water purifier in Putian serious quality problems, and now think of it is really scared! This really should not, as the regional manager of the factory, quality supervision is not strict, poor production supervision, I have a serious dereliction of duty.
Thinking for a long time, decided to write to you this letter of apology......
Talk about a man of conscience, to act responsibly, officials must have the public mind.
This is what I have always abide by the motto of life.
In order to alleviate the boss's concerns about the quality of the product, as a regional manager, it is necessary to learn to carry.
Because I am right on behalf of the company, I do not resist, so who anti product failures repeatedly, regional manager to become a mechanic, you become the boss of small handyman.
In the numerous day and night red pillars, in order to repair the machine, we leave no stone unturned, all through the night, did not have any complaints, due diligence, there is mutual encouragement and understanding.
Xu brother, do you still remember us until half past eleven in the evening that is to a high voltage switch do you remember when we were in the store on the ground and lying to 3 in the morning to observe whether the booster pump stops working do you remember every fix machine after you will send text messages to celebrate it, you said to me: "if the product quality is good, we should play, what would you wronged the regional manager".
This is what you are, let me deep feelings, even tears wet erimo.
I have to tell you if the product is good, with your social relationship, you can take as long as counting money, summon wind and call for rain, pointing Jiangshan is ", but the reality let all good ideas is broken, all of which you do not blame me, but we became iron iron brother brother, nanshenanfen.
Indeed, after such a special stage, I miss the days we spent together, especially after the maintenance of celebration, this history will be with me in my future occupation career, also let me learn from, understand what responsibility, friendship and cooperation! Brother Xu, also because of you the quality problem and hate me I believe your brother Xu, now in the process of solving the quality problem has been well, if so, I'm relieved.
The past is the prologue.
Xu elder brother, business is a business, keep in touch!
Apology: XXX
20xx.XX.XX
Dear Dr. M.C.(note: name of the editor),
I am terribly sorry to write this letter to you for my apology.
When I know about this affair, I was not too much startled and shocked, because after the student sent the same article to two of your magazines, I had found it from my E-mail massage. Immediately I gave the student very serious criticizes.
Anyhow, on the following day, the “AFM”(Note: name of the journal), one of the two magazines, gave the feedback response, saying that this article is rejected for some reasons. Therefore, I took it for granted that there is no more problem of “one paper for two magazines”, and neglected apology. Now I do realize this serious matter and feel absolutely sorry about that.
As for this irrecoverable thing, I am to blame. I was so careless with my student’s action. This is a warning to me to be more careful in the future. Although the student’s distributing one article to two magazines is without my permission but only her own action, I do not want to escape from my responsibility as a teacher. In this regard, I am deeply disappointed and saddened. However, I wish this matter will teach my student a lesson.
Lastly, I would like now to apologize to you for all the troubles and problems that have happened. I promise that this kind of thing will never happen again. I hope I can have your forgiveness, and please give me chances to contact with you in the future.
Thank you for listening to what I have said.
Sincerely yours,
A.B.C.(Miss)
Dear David:
I am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, December sooner, but when I have told you the reason, I trust you will be convinced that the neglect was excusable. When your letter arrived, I was just in Hong Kong.
As my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when I took it up. Now the first thing I have to hasten to do is to write to you these few lines to express my deep regret.
I enjoyed many pleasant sights during my trip. I shall be pleased to give you an account to of them when I see you next.
Sincerely yours,
Dear Anne,
Thank you for your invitation to dinner at your home tomorrow evening. Unfortunately, it is much to my regret that I cannot join you and your family, because I will be fully occupied then for an important exam coming the day after tomorrow. I feel terribly sorry for missing the chance of such a happy get-together, and I hope that all of you enjoy a good time. Is it possible for you and me to have a private meeting afterward? If so, please don’t hesitate to drop me a line about your preferable date. I do long for a pleasant chat with you. Please allow me to say sorry again.
Regards, Li Ming
道歉信是指因过失或疏忽做错了事，给别人带来了麻烦或损失，发觉后要立即写信给对方赔礼道歉时写的信件。道歉是一种礼貌，道歉信要写得坦率，诚恳。
道歉信通常包括三部分内容：1、表示歉意，道歉的原由;2、出现差错的原因，提出弥补措施;3、请求原谅。语言要诚挚，解释的理由要真实。好的道歉信不仅会取得对方的'谅解，还会增进彼此的感情。
写作"三步曲"：
表示歉意→说明具体原因、提出补救办法→再次致歉，希望得到理解。注意：
理由要尽量合理，违反生活常识将导致扣分;尽量提供一个合适的补救办法，使行文更加顺畅。
范文解析：
Directions: You were unable to attend Mr. Smith's examination on International Business English Writing because you got sick that morning. Write a letter to express the reasons for not being able to attend it and apologize.
Write the letter with no less than 100 words. Do not sign your own name at end of the letter. Use "Wang Hua" instead. Do not write the address.
Dear Mr. Smith,
I am indeed very sorry that I missed the examination on International Business English Writing you gave last Friday. I feel awful about it and want you to know what happened that day.I suddenly fell sick early that morning and my parents had to send me to the hospital. Please find enclosed a copy of the medical bill.
I sincerely ho
pe you can understand my situation and accept my apology. I would appreciate your allowing me to take a make-up examination. I will come to your office during your office hour on Monday to discuss this possibility with you. Once again, I apologize for any inconvenience caused.
Sincerely yours,
Wang Hua
dear xxx:
i am terribly sorry to tell you that i have lost the valuable book you wereso kind to lend me last week. i read it everyday and intended to finish it nextmonth. last night when i came to my room, it was nowhere to be found. i will tryto recover it as soon as possible. if i fail to find it, i will get a new bookfor you.
but i am afraid it can never take the place of the old one. old books arelike old friends. once lost, they can never be replaced. they are connected withcherished associations which the new ones can never have. and for thisirrecoverable loss, i am to blame. i was so careless with my things. this is awarning to me to be more careful in the future.
Regards
Alfred Zhuang
Front Office Manager
优质英语培训问答知识库
