回复索赔英文

2017常用商务英语邮件回复模板

随着全球经济一体化的发展,商务英语电子 邮件的写作越来越受到重视。收到邮件后，我们该怎么回复对方呢?下面是我整理的一些商务英语邮件的回复信函模板，希望能帮到大家!

回复请求筹备出差 Reply to the Request for preparing for a Business Trip

Thank you for your email informing me to attend ①(会议名称).

I am delighted to take this business trip.

I’m writing to confirm that I will arrive in ②(出差地点) on ③(抵达时间). Please book ④(往返机票)for me. ⑤(其他相关事宜).

I do hope that this business trip will be a great success and be beneficial to our ⑥(市场推介).

回复演讲邀请 Reply to the Invitation for Speaker

Thank you for your email inviting me to make a keynote speech at ① (演讲场地)②(演讲日期). I’d like to make a speech on the subject of ③(演讲主题).

Of course, I am delighted to accept your invitation, and I will arrive ④(演讲者确认的相关信息如：地点、时间等).I will require use of ⑤(演讲所需设备) for my speech. The attachment is my ⑥(演讲材料).Please have it printed out and make sure that ⑦(受众) has a copy.

I look forward to meeting you at the seminar.

回复邀请 Reply to the Trade Fair Invitation

Thank you so much for your kind invitation to ①(展销会名称).I feel so delighted to be invited. ②(展销会名称) will be held from ③(展销会开始时间) to ④(展销会结束时间) ⑤(展销会举办地).I believe it will be a good opportunity for us to meet ⑥(行业伙伴)and exchange ideas and information with them.

I look forward to seeing you at the fair.

对货物质量不佳致歉 Apology for Poor Quality of Goods

We are really sorry for the ① (产品所出现的问题)of the goods. ② (证明材料)states clearly that ③(货物实际情况描述).There is no denying the fact that the goods ④(货物出现问题的原因).

Therefore, you should ask ⑤ (提出索赔的机构名称)for compensation. However, to compensate you to a certain extent for the trouble, we will grant you ⑥(补救措施)for your next purchase. We expect to ⑦ (期待事宜) in the future.

Again, we are terribly sorry for your loss.

为数量错误致歉 Apology for Wrong Quantity of Goods

We have received your email of ① (对方邮件日期),and we regret to know that the short delivery of ② (货物短缺数量) of shipment against the order ③ (订单编号).We are quite sorry for ④ (致歉事宜).

After check, we found that ⑤ (说明原因).However, we have already ⑥ (采取的补救措施).The related officials confirmed that ⑦ (应补运货物) will reach your port ⑧(应补运货物预计到达的日期).

We deeply apologize for the inconvenience that caused to you.

为发货有误致歉 Apology for Sending Wrong Goods

After receiving your email, we attached this matter our closer attention. As it has never happened before, we check every step of this process with awareness.

After a careful check-up by our staff, we found that ① (弄错产品的原因).As a result, the purchases with ② (发货错误)are not in order. Therefore, please ③ (补救措施)and we will be in charge of all the related expenses.

Besides, we have sent the right ones ④ (发送方式及日期).If this works smoothly, they will reach you in ⑤ (预计到达的.日期或期限).We have taken all necessary actions to guarantee ⑥(弥补措施).

We apologize for any inconvenience.

为包装不良致歉 Apology for Poor Packaging

We acknowledge the receipt of your email. We deeply regret that the goods on arrival of s/s ① (船名)are damaged by ② (产品损坏的原因).

After serious inspection, we are giving you description of the damaged shipment. The contents were ③ (货物受损情况),which is our responsibility. Therefore, we will take the responsibility for ④(我方应付的责任),and will compensate you by ⑤ (赔偿金额)in accordance with the contract. Please email us if you receive the check. Please accept our apology or any inconvenience caused to you.

We will take any necessary actions to ensure this kind of thing will never happen again.

为付款出错致歉 Apology for Payment Error

Thank you for your email. After careful check, we found that there was indeed a big mistake in ①(出错的地方).It is ②(出错的原因).We are deeply sorry for the error that we did not abide by③(不符的地方).We hope you could understand that we did not make such mistake in purpose.

Thank you for your efforts, which have been instrumental in effecting a settlement. We have already changed ④ (需修改的地方).The total amount is ⑤(货款金额).

Sorry for any inconvenience brought to your company.