橙橙小狐狸
20分 求英语情景对话`酒店投诉人物:经理( hotel manager),客人(guest)`G; May I speak to the hotel manager please?M: Hi, this is Benny Smith, the manager of Holiday Inn. How can I help you?G: Hi. My name is lisa Wang. I would like to file a complaint of the poor service of your hotel. This is my first time to stay in Hotel and it will be my last one too.M: I am sorry to hear that. Could you tell me exactly what it is all about?G: When I checked in yesterday, the two girls at the front desk were quite rude. They were chatting with each other. And when I asked about some information of the local sceneries. They just threw a pamphlet at the desk and went on their chatting. That is very unprofessional. M: Mrs. Wang, I applogize for what had happened. I will look into it and give you a reply as soon as possible.G: Thank you for your attention in this matter .I really appreciate that.M: Gould you give me a number that I can reach you?G: 123-456-789M: ok. Mrs. Wang, thank you so much for calling. I sincerely ask you to come back to our hotel again and I promise you that what had happened to you yesterday will not repeat.Have a good day!bye!G:bye!
小蝴蝶飞不过
客人:Hey, waiter, come here. 嘿，服务员，过来。 服务员:What is the matter,sir? 怎么了，先生？客人:I have a complaint. Please ask your manager here. 我要投诉，找你们经理来。 服务员:Sir, is there anything unsatisfying? 先生，有什么地方不满意吗？ 客人:Look at the soup, there is a fly floating over it. 看这汤，上面漂着一只苍蝇。 服务员:That is impossible, I have checked it carefully. 不可能啊，我仔细检查过了呀。 客人:Anyway, I want to see your manager. 不管怎样，我要见你们经理。 服务员:OK, I go to find our manager. 好，我去找经理。客人:I need you give me a reasonable explanation. 我需要你们给我个合理的解释。服务员:We will, please wait a moment. 会的，请稍等。
