juan娟娟123
在现在社会，用到道歉信的.地方越来越多，写道歉信时要注意说明情况与理由，实事求是，简明扼要。在写之前，可以先参考范文，下面是我精心整理的英语道歉信范文，希望对大家有所帮助。
Dear David:
I am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, December sooner, but when I have told you the reason, I trust you will be convinced that the neglect was excusable.
When your letter arrived, I was just in Hong Kong. As my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when I took it up. Now the first thing I have to hasten to do is to write to you these few lines to express my deep regret.
I enjoyed many pleasant sights during my trip. I shall be pleased to give you an account to of them when I see you next.
Sincerely yours,
Tom
Hello from
I completely understand your concern in this accept our sincere apologies for this listing on our website.
Customer feedback like yours really helps us continue to improve our store and provide better service to our customers.
This being the reason, Ive forwarded the information regarding this listing to the appropriate people internally to investigate further and to take appropriate actions to remove Suicide T-shirts related items from our website as soon as possible.
We realize this incident reflects negatively upon
and the feedback youve provided has been passed on to the relevant people.
We do want to make sure that our site is safe and convenient for all buyers, and for that reason there are rules governing the listing of certain items.
Since Ive forwarded this to the appropriate department I can assure you that soon we will remove this item from our website.
In addition to a wide selection of items, one of our aims at is to provide a convenient and efficient service; in this case, we have not met that standard, please accept my sincere apologies.
Im very sorry about all of this. I hope youll consider this an isolated incident and give us another chance in the future. Thanks for your patience and understanding. Thanks for giving us time to find the best solution.
Wed appreciate your feedback. Please use the links below to tell us about your experience today.
Best regards,
Dear Frank:
I am terribly sorry to tell you that I have lost the valuable book you were so kind to lend me last week。 I read it everyday and intended to finish it next month。
Last night when I came to my room，it was nowhere to be found。 I will try to recover it as soon as possible。 If I fail to find it，I will get a new book for you。
But I am afraid Cnit can never take the place of the old one。 Old books are like old friends。 Once lost，they can never be replaced。
They are connected with cherished associations which the new ones can never have。 And for this irrecoverable loss，I am to blame。 I was so careless with my things。 This is a warning to me to be more careful in the future。
Yours truly，
Tom
花花only
Dear Mr Robert
I would like to apologize for the delay in shipping your order。 Due to excessive demand last month， it seems impossible for us to process all the orders in time。
However， we sent your order earlier this morning， and we are sure you will receive them by tomorrow。
Please accept our sincere apologies again for any inconvenience we have caused you。
Thank you very much for your consideration。
Yours truly，
NKC Co。
亲爱的罗伯特先生：
我想要对此次的交货延迟道歉。由于上个月订单过多，我们不太可能及时完成所有的订单。
但是您的货品我们已于这天早上寄出，相信您将于明天之前收到货品。
给您造成任何不便，请再次理解我们真诚的歉意。
十分感谢您的谅解。
您真诚的，
NKC 公司
because of losing a borrowed book
dear frank:
i am terribly sorry to tell you that i have lost the valuable book you were so kind to lend me last week。 i read it everyday and intended to finish it next month。 last night when i came to my room， it was nowhere to be found。 i will try to recover it as soon as possible。 if i fail to find it， i will get a new book for you。
but i am afraid it can never take the place of the old one。 old books are like old friends。 once lost， they can never be replaced。 they are connected with cherished associations which the new ones can never have。 and for this irrecoverable loss， i am to blame。 i was so careless with my things。 this is a warning to me to be more careful in the future。
yours truly，
tom
亲爱的弗兰克：
很抱歉，上星期您借给我的`那本书竟遗失了。我每一天都在看，准备下个月看完。昨晚我回到我的卧室，到处也找不到那本书。我将尽力找到它。万一找不到，我只好买一本新的还您。
但是，新书恐怕不能代替那本旧书吧！旧书跟旧友一样，一旦失去就不能再得。旧书与往事相连，这种不可弥补的损失，皆由我起。我对待一切太大意了，这次给我一个警告，叫我以后要留意。
Dear Sarah
I am terribly sorry to tell you that I am unable to attend your birthday party next Thursday evening。 That is owing to(因为) the fact that (同位语从句)my younger brother suddenly fell ill and was taken to a hospital this morning。 I have to go there immediately and take care of him。 As told by the doctor in charge， it will take around five days for him to recover and I have asked my boss for a leave。
I really regret that I cannot go to celebrate your birthday personally and would miss the perfect chance of enjoying myself with all our old friends。 I have chosen a small gift for you and will send it to you tomorrow to show my best wishes。 Besides， please give my regards to our friends when you meet them at the party。
Cordially， (sincerely)
Li Hua
unable to return borrowed book on time
dear kate:
excuse me for my long delaying in returning to you your robinson crusoe which i read through with great interest。 i had finished reading the book and was about to return it when my cousin came to see me。 never having seen the book， she was so interested in it that i had to retain it longer。 however， i hope that in view of the additional delight thus afforded by your book， you will overlook my negligence in not returning it sooner。
thanking you again for the loan。
sincerely yours，
tom
亲爱的凯特：
我迟迟未能归还您的那本《鲁滨逊飘流记》，请原谅。该书我读得津津有味。读完后，正预备归还您时，我的表妹来访，见这本书也感兴趣，定要借去一读。为了让别人也能分享您那本书所给予的乐趣，我不能及时归还。我想再延迟些日子奉还，谅您不会介意的。
再次感谢您的慷慨。
