Bred the middle school of Great Britain and graduated from the high school in Taiyuan of Shanxi in July of 1995. Graduating from in July of 1998 , the light industrial and commercial administration of engineering institute (the University of Science and Technology of Shaanxi now ) of the northwest of Shaanxi was, professional accountant concerning foreign affairs, academic junior college. Obtain the third-class scholarship two times during this time, pass four grades of university English. Obtain the diploma of upgrading academic credential from junior college to university of higher education of the adult of Xi'an Communications University in July of 2004, professional international finance. Obtain the bachelor of economics diploma through degree English in November. So far in September of 1998, work in the branch company of the city of Foshan of Limited Company of Chinese people's property insurance, work for half a year in the sales department of branch company during this time, and then transfer to the vehicle claims settlement management department to become a cashier, it is not that the car insurance settles a claim and works to begin to engaged in claims settlement customer's service centre to August of 1999, insurance kinds , such as the wealth is dangerous , domestic and the imports and exports freight transportation is dangerous to good at the enterprising , the dangerous , personal casualty insurance of responsibility and health insurance ,etc. survey and decrease and adjust and compensate every link work nuclearly definitely. During the tenure of office , have accepted a large amount of professional knowledge to train, every link professional knowledge that grasp and settle a claim skillfully, make theory knowledge gain thorough understanding through comprehensive study of the subject in practical operation , has especially summarized a set of one's own experience and method in customer service, have got unanimous approval of the company and customer. According to conscientious and meticulous working attitude , become business backbones of the claims settlement department quickly, take on the claims settlement executive with dangerous , personal dangerous with dangerous freight transportation and with dangerous responsibility property. Can accomplish very accurately in verifying the case , checking the target and judging that analyses, that is to say that serious to the work, the work in the scope of offical duty is sure to accomplish best. The good work performance makes me chosen as the first employee's representative, participate in all kinds of business seminars and customer services of participating in the great project and plan, have organized a lot of claims settlement professional knowledge and practice to train , go out to give lessons for the big customer, can offer service of satisfied withing according to different customers' different requests . To enter staff newly which offer overall cultivation,in work can good colleague not united, respecting each other very, and has made a series of and managed the system to assess , the primary condition of training a administrator to possess tentatively after mastering the business. These experiences all make me grow up theoretically constantly , has strengthened the ability to get along with people and analyse the problem , solving the problem by oneself. Think I no matter where,last enthusiasm not working that is energetic , like department's respecting work I, make great efforts to be a competent employee. When people protect to work, obtain employee's qualification card of the foreign currency of insurance agent's qualification card , insurance agent's qualification card , insurance assessor's qualification card and the People's Republic of China. Have an examination through the intermediate professional title (economist ) in November of 2004, professional insurance economy. Plan to enter for appraiser's qualifying examination of the assets now. My hobby is to read and travel to climb the mountain. I think that reading can broaden one's knowledge , improve one's own cultural training; And climbing the mountain not only can take exercises , can also temper people's strong will . In addition, it is a kind of way to prove the strength too to have an examination, my advantage is to find which respect there is the deficiency oneself, will is it remedy to come through back-end diligent study , is it meet current working environment and mode to accomplish really. Hope that my work is gone through and can be competent at the work in the future, look forward to getting this valuable working opportunity too. Thanks! Mailing address: The south newly developed area of municipal government of Chengdu is with hold private residence X a unit X number X of Jinxi on the way