易超风格
喊我11就很好
The process of service deliveryThe process of service delivery from customer entered the restaurant is not a sudden start, but that new clerk from the first to the restaurant staff start(1) the training of the staffWhen an employee on the first day of work, the restaurant will arrange a "star trainers" (with training new staff of the minimum qualifications for the waiter) for new employeesA week-long training. This week's training for new employees are not only the operation technology training for new employees, even for the customer service skills on the systemTraining, an example: in training new staff will implement some standard, such as customer into two seconds after the restaurant, the waiter to lobby "welcome"Hello, in the customer to leave the restaurant, "thank you, please take care" thank the guest arrival in customer orders, the rider, knocking the doorNext stop is knocking three five seconds, then knocked five seconds, then three listen with customer transactions and service of all standard action and language are in this one week of training to playIn the new staff consultant for the requirements of dining-room achieve, for new staff evaluation, after examination, the on-duty manager on duty and restaurant manager will spot,See if employees in terms of service, when new employees working days basic familiar work flow and service requirements, even after the duty manager for new employees on the whole,Watch for new employees of technical operation and customer service process.
不锈冰theresa
High quality products and services are provided to ensure the satisfaction of our custormers.