实用商务英语写作

BEC商务英语写作格式：缩进式和齐头式。通行的商务写作格式，一般采用齐头式，因此在BEC写作中，也建议采用齐头式，看起来格式美观、逻辑清晰。齐头式的写作格式要求：段落齐头：在齐头式中，文件或书信中的每个部分都从左边界起头，不同的段落之间要空行：不同的部分（段与段之间），以空行的方式隔开缩进式比齐头式稍微复杂一些。缩进式是比较老式的商务书信格式，所以很多人都熟悉这种格式。在缩进式里，每个段落的首行要缩进，一般最少要缩进六格，要缩更多格也可以只要每个段落缩排的距离都一样。段与段之间要空行区分。所以采用缩进式时，最重要的就是要前后一致。BEC写作注意事项：字迹工整：BEC写作的时间中级是45分钟，高级是70分钟，一般来说写作时间是足够并略有富余的。建议大家在书写时，保持卷面整洁、字迹工整。写作部分的字迹会直接影响到扫描的清晰度和阅卷老师批改的可读性。2.不要超出横线：BEC写作答题卡是有横线的，按要求填在横线上即可。超过横线的部分有可能扫描不进去，从而可能会影响到写作的成绩。3.写错了如何修改：BEC考试只有写作部分用的是中性笔来完成，写错了是无法用橡皮擦去再重新写的。因此，如果写错了，就用横线划去，然后接下去重新写过。想要了解更多关于商务英语的相关信息，推荐咨询美联英语。美联英语美联英语创立于2006年，直营培训中心近100家，覆盖15个省份24个城市，累积毕业学员20余万，可以随时预习复习、了解自己的进度情况，测评及报告分析，还有多款趣味小游戏寓教于乐。【免费领取英语试听课】。

A. Letter to hotel manager:

Dear sir,

I recently stayed at your hotel, and the experience was less than satisfactory. I want to bring a couple of things to your attention and request that your reply for a remedy:

Best,

xxx

B. Letter to the customer:

Dear xxx,

I am extremely sorry to hear about the inconvenience of your recent stay. We pride ourselves by providing the best customer service, and my team will do everything we can to ensure you feel that way too.

Regarding the specifics that you mentioned:

As our token of making up, we would like to offer you a free stay of three days at our hotel at any time in 2016. Please accept our apology.

Thanks for your feedback and for being a loyal customer of our hotel.

Regards,

yyy

一、注意事项

1.切忌主客不分或模糊。

例子: Deciding to rescind the earlier estimate, our report was updated to include $40,000 for new equipment.应改为 Deciding to rescind our earlier estimate, we have updated our report to include $40,000 for new equipment. (We决定呀, 不是report.)

2.句子不要零碎。

例子: He decided not to audit the last ten contracts. Because of our previous objections about compliance. 两个句子应该连在一起：He decided not to audit the last ten contracts because of our previous objections about compliance.

3.结构对称，令人容易理解。

例子: The owner questioned the occupant's lease intentions and the fact that the contract had been altered with ink markings. 应改为: The owner questioned the occupant's lease intentions and ink alterations of the contract.

4.单复数不要搞乱，不然会好刺眼，看着不舒服。

例如: An authorized person must show that they have security clearance. 应改为 Authorized persons must show that they have security clearance.

5.动词和主语要呼应。

想想这两个句子的分别: 1. This is one of the public-relations functions that is under-budgeted. 2. This is one of the public-relations functions, which are under-budgeted.

6.时态和语气不要转换太多。

看商务英语已经是苦事，不要浪费人家的精力啊。

7.标点要准确。

例如: He did not make repairs, however, he continued to monitor the equipment. 应改为: He did not make repairs; however, he continued to monitor the equipment.

8.选词正确。

像 affect和effect，operative和operational等 等就要弄清楚才好用啦。

9.拼字正确。

有电脑拼字检查功能后，就更加不能偷懒。

10.大小写要注意。

除非 必要不要整个词都大写，除非要骂人。例如: MUST change to OS immediately. 外国人就觉得不礼貌和喝令人一样。要强调的话，用底线，斜字，粗体就可以了。

二、开头

1.If you don’t know the name of the person you are writing to, start business emails with either of the following:

如果你不知道邮件是写给谁的，商务信函可以用下面任意一种方式开头：

2.Dear Sir,/Dear Madam,

尊敬的先生,/尊敬的女士,

3.Dear Madame, is wrong.

“亲爱的夫人”这种写法是错误的

4.If you don’t know whether you’re writing to a man or a woman use:

如果你不知道是写给先生还是女士，可以写：

5.Dear Sir or Madam,

尊敬的先生或女士，

6.It is not usual to start an email To whom it may concern. This should be reserved for letters of reference or similar communications when the recipient is an unknown third party.

以“致相关人士”开头并不常见。这种用法一般用在推荐信或与其相似的交流中，收件人是不了解的第三方。

7.It is always better to use somebody’s name if you know it. If it is the first time you are writing to someone, use either of the following:

如果知道对方姓名，邮件中写上总是好的。如果这是你第一次写信给某人，可以用下面任意一种方式开头：

8.For men: Dear Mr XXXX,

写给男士：尊敬的XXX先生

9.For women: Dear Ms XXXX,

写给女士：尊敬的XXX女士

10.Once you get to know someone, i.e. after exchanging one or two emails or if you meet them in person, it is usually OK to use their first name.

一旦你认识了对方，比如在往来一两封邮件或见过面以后，可以在邮件中称呼名字。

11.Use Dear Sirs, if you are writing to more than one person even if the group of people includes women.

如果你写邮件给两个或以上的人，即使这些人里有女士，请写“尊敬的先生们”

12.Dear Ladies and Gentlemen, is wrong. “Ladies and Gentleman” is only used in formal speech.

"尊敬的女士们先生们”是错误的，这种用法只用在正式演讲中。

13.The word Dear may be omitted in less formal emails. Instead, you may just open with the person’s first name/people’s first names.

“dear”在不是特别正式的邮件中可以省去。你可以直接以对方(个人或群组)的名字开头。

14.Here are some example opening sentences for emails:

下面有一些邮件开头的例句：

15.I hope you are well.

我希望你一切都好。

16.I hope you enjoyed your holiday and are finding it easy to settle back in to work.

我希望你已经好好享受假期并且很快重新投入工作。

17.Thank you very much for your email. I am glad to hear that you and your family are well.