培训对象英语

受训人或被培训者trainer or trainee

Training Program First, new staff induction training Training time: Training once a month, every four days (three days of classes, the last day of examinations) Target audience: every month a new induction training of employees and last month, the staff did not pass the exam Trainer: Human resources and training director of Training content: A "handbook for employees" mainly to introduce the hotel's past and future, rules and regulations, hotel knowledge and an overview of the relationship between the hotel industry and tourism, hotel and other industries of the internal relations and differences between the hotel industry development trends and prospects to introduce the hotel etiquette, politeness, service awareness and interpersonal relations, the hotel fire and safety knowledge and training. Second, foreign language training Training time: the whole year training (every Monday, three junior in English, every Thursday, 5 Intermediate English -) Target audience: Hotel front-line face-off department and second-loving English-speaking staff are required to participate in training Trainer: Human resources and training director of Training Junior classes start from the phonetic to Xu Guozhang English as the main materials to hotel in English secondary, intermediate, mainly in English classes to new concepts in order to tourist hotel in English secondary stress listening and speaking ability. Training Methods Audio-visual all-round training, examination once every two months, the examination before the people who give a degree of material incentives (first-place awards 50, the second award 30 yuan, 20 yuan third award) Training Venue: Multifunctional HallThird, holiday get-together activities Time: the annual Spring Festival, International Labor Day Festival, National Day Events HR content of selected activities, and then issued announcements of activities, the internal organization of each department involved in the project. Human Resources Department is responsible for organizing and making arrangements for his speech celebrating the program and invited the general manager, all department managers to participate actively. Activities: The get-together to celebrate the main, including singing, comedy, games and other activities. Venue: Multi-function Hall 4, courtesy Etiquette Training Training time: January and August every year to hold a Training Content: Selected by the HR training content, focus on improving hotel staff awareness of service and quality. Target audience: hotel staff Trainer: Human Resources Training in charge of Training Venue: Multifunctional Hall 5, the hotel common sense training Training time: held every year in February Training content: the origin and development of hotel, the hotel in general and the development trend of the hotel the duties and functions of various departments Target audience: hotel staff Trainer: Human Resources in charge of Training Venue: Multifunctional Hall 6, quarterly appraisal and selection of outstanding employees Selection time: every year in April, July, October, January Selection object: Hotel staff are eligible to participate in various departments Selection form: Each quarter, the department in accordance with requests of staff performance, the selection of this sector 1-2 of outstanding employees, Xieqing the employee and the performance of good deeds. Human Resources departments of the various elections to the recommendation table determined after evaluation of the quality of this quarter, staff, and in each quarter of the hotel staff, when the General Assembly, an honorary certificate and prize money 100. 7, first-aid knowledge training Training Time: October every year to conduct a Training content; accident injury emergency rescue treatment and preventive measures. Such as: burns, snake bites, drowning and other first aid measures. Target audience: hotel staff Training Venue: Multifunctional Hall Trainer: Security Department 8, foreman in charge of the quality of management training Training time: every year in July to Training content: the working relationship between all levels of hotel, hotel art and methods of leadership Target audience: Hotel foreman and in charge of various departments Trainer: Human Resources in charge of Training Venue: Multifunctional Hall 9, the hotel beauty fitness seminars Training time: held annually in July Training content: the hotel staff make-up period of how daily life in the skin, the United States Air learning. Target audience: hotel staff Trainer: From the outside to invite professionals in to give 100 - 200 yuan reward. Training Venue: Multifunctional Hall 10, lectures on Chinese culture Time: The first-year in January, March, August and October each hold a Lecture content: up and down five thousand years of Chinese culture and art, Chinese landscape, famous spots to enjoy Sheng major religions knowledge. Training Program Participants: hotel staff Lecture teacher: from the outside to invite professionals in this area (100 - 200 yuan reward)Lecture Venue: Multifunctional Hall11, military training for all staff 保证正确～

受训人 Trainees

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