欠我一场爱情
在商务合作之中，和外国的客户用英语进行对话是很自然的事情。下面是我给大家整理了 商务英语 对话，供大家参阅! 商务英语对话：国际贸易 Betty：Hello. Sales Department. This is Betty Fields speaking. 贝蒂：喂，业务部，我是贝蒂_菲尔兹。 Ralph：Hello, Ms Fields. This is Ralph Peterson at World Computers. 拉夫：嗨，菲尔兹女士。我是世界计算机的瑞夫_皮特森。 Betty：Yes, how may I help you? 贝蒂：好的，我能为你效劳吗? Ralph：I'm interested in a couple of items in your new catalog, and I would like to know the prices. 拉夫：我对你们新目录里的几项产品感兴趣，我想知道它们的定价。 Betty：Great. We're offering a special promotional price on a few of the items. Which items did you have in mind? 贝蒂：好的。我们针对几项产品提供特价。你对哪些产品有兴趣? Ralph：We're particularly interested in your new RS-five sound card shown on page five of your catalog. I would also like more details about the model RS-four card on page seven. 拉夫：我们特别中意你们目录第五页里的新型RS-5 的声卡。我还想知道更多关于第七页里RS-4 型声卡的细节。 Betty：OK. The price on the RS-five is forty-five U.S. dollars for quantities up to five hundred units. Then we offer quantity discounts for larger orders. 贝蒂：好的。数量有达到五百片的话，RS-5 的价格是四十五美元。大量定购的话我们还有折扣。 Ralph：And the price on the RS-four? 拉夫：那RS-4 的价格呢? Betty：The RS-four is one of our promotional items this month. For orders received by the end of the month, the price is thirty-three dollars each. That price is good on any size order. 贝蒂：RS-4 是我们本月的促销产品之一，本月底前接到订单的话，单价是三十三美元。不管定单数量多少都是这个价格。 Ralph：That price sounds good. Could you send me more details about the RS-four, including the specifications? 拉夫：这个价格听起来不错。你可以寄给我更详细的RS-4 型的资料和 说明书 吗? Betty：Certainly. I can fax or E-mail that information to you this afternoon. 贝蒂：当然。我可以在今天下午把资料传真或寄电子邮件给你。 Ralph：Terrific. I'll get back to you after I've reviewed the details. Thank you. Good-bye. 拉夫：太好了。我看完详细资料后会打电话给你。谢谢你，再见。 商务英语对话：下定单 Leslie：How are you this afternoon? 莱司利：今天下午过得如何? Paul：Just fine. I looked over the catalog you gave me this morning, and I'd like to discuss prices on your computer speakers. 保罗：还好。今天早上我已经详细看过你给我的目录了。我想讨论有关你们计算机扬声器的价格。 Leslie：Very good. Here is our price list. 莱司利：好的。这是我们的价目表。 Paul：Let me see . . . I see that your listed price for the K-two-one model is ten U.S. dollars. Do you offer quantity discounts? 保罗：我看看……。你们K-2-1 型的标价是美金十块钱。你们有提供大量订购的折扣吗? Leslie：We sure do. We give a five percent discount for orders of a hundred or more. 莱司利：当然有。100 或以上的订单我们有百分之五的折扣。 Paul：What kind of discount could you give me if I were to place an order for six hundred units? 保罗：如果我下六百组的订单，你们可以给我什么样的折扣? Leslie：On an order of six hundred, we can give you a discount of ten percent. 莱司利：订单是六百组的话，我们可以给你百分之十的折扣。 Paul：What about lead time? 保罗：交货时间呢? Leslie：We could ship your order within ten days of receiving your payment. 莱司利：在收到货款的十天内，我们就可以把货送出去。 Paul：So, you require payment in advance of shipment? 保罗：所以，你们在送货前要先收货款? Leslie：Yes. You could wire transfer the payment into our bank account or open a letter of credit in our favor. 莱司利：是的。你可以汇款到我们的银行帐户，或是开一个以我们公司为抬头的信用状。 Paul：I'd like to go ahead and place an order for six hundred units. 保罗：那我想就先下六百组的订单。 Leslie：Great! I'll just fill out the purchase order and have you sign it. 莱司利：太棒了!我马上写订购单并请你签名。 商务英语对话：国际贸易 保险 Helen：I'm calling to discuss the level of insurance coverage you've requested for your order. 海伦：我打电话来是想讨论你所要求的订单保险额的级别。 Henry：I believe that we have requested an amount twenty-five percent above the invoice value? 亨利：我想我们要求的是高于发票价值百分之二十五的保险金额。 Helen：Yes, that's right. We have no problem in complying with your request, but we think that the amount is a bit excessive. 海伦：是的，没错。我们可以答应这个要求，但是我们觉得金额有点太高。 Henry：We've had a lot of trouble in the past with damaged goods. 亨利：我们过去有太多货物毁损的困扰。 Helen：I can understand your concern. However, the normal coverage for goods of this type is to insure them for the total invoice amount plus ten percent. 海伦：我能了解你的考虑。然而，一般这类产品的保险额度是发票总额再加百分之十。 Henry：We would feel more comfortable with the additional protection. 亨利：有额外的保障会让我们觉得安全些。 Helen：Unfortunately, if you want to increase the coverage, we will have to charge you extra for the additional cost. 海伦：很遗憾，如果你们想增加保险额的话，我们就得向你们收取额外的费用。 Henry：But the insurance was supposed to be included in the quotation. 亨利：但是保险应该包含在报价里了。 Helen：Yes, but we quoted you normal coverage at regular rates. 海伦：是的，但是我们向你们报的价是一般比例下的正常保险额。 Henry：I see. 亨利：我了解。 Helen：We can, however, arrange the extra coverage. But I suggest you contact your insurance agent there and compare rates. 海伦：不过超出的保险额我们可以再商量。但是我建议你和你们那边的保险代理商联络并比较一下价格。 Henry：You're right. It might be cheaper on this end. 亨利：你说得没错，在这边可能会比较便宜。 Helen：Fax me whatever rates you find there and I'll compare them with what we can offer. 海伦：不论你那里找到的是那一种价格都传真给我，我会和我们可以提供的价格来做比较。
果果麦片
商务合作时，用英语来与客户进行对话，有什么范本吗?下面是我给大家整理的商务英语电话对话范文，供大家参阅!
A: Hello, thank you for calling Bradford and Sons. This is Tracy speaking, how may I help you?
A：您好，感谢您致电布拉德福家庭公司。我是特蕾西，有什么需要我帮忙的吗?
B: Hello. I would like to speak to your director of human resources, Ms.Jenkins, Please.
B：你好，我想找你们的人力资源部主任詹金思小姐通话。
A: Just a moment. I'll check to see if she is at her desk. May I tell her who is calling?
A：稍等，我去看看她是否在办公室。请问您是哪位?
B: This is Bill Burton from Milford Insurance, I'm calling ___①___our meeting next Tuesday.
B：我是米尔福德保险公司的比尔伯顿，我想问一下有关下周二我们见面的事。
A: Thank you, Mr.Burton. Can you pleaseholdfor a moment? I'll check to see if she is available.
A：谢谢你，伯顿先生。请您先等一会儿好吗?我去看看她是否在办公室。
B: No problem.
B：没问题。
A: I'm sorry, Ms.Jenkins is away from her desk. She has already left for lunch. Would you like to____②____for her?
A：非常抱歉，詹金思小姐现在不在办公室。她去吃午饭了。您愿意给她留个口信吗?
B: Yes, please have her ____③____when she returns to the office. It's best if she can get in touch with me before 3 pm today, she can reach me at my office number, 635-8799.
B：好的，请她回办公室后给我来电话。如果今天下午3点以前能与我联系的话就再好不过了，打办公室电话635-8799就可找到我。
A: I'm sorry, I didn't quite catch that, could you please repeat the number?
A：对不起，我没跟上，您能再重复一下电话号码吗?
B: ____④____, my office number is 635-8799,Tell her to ask for extension 31.
B：没问题。我办公室的电话是635-8799，然后再接31分机。
A: I'm sorry, Mr.Burton, just to confirm, your name is spelled B-U-R-T-O-N, is that correct?
A：伯顿先生，不好意思。我想确认一下您的名字是B-U-R-T-O-N吗?
B: Yes, and I represent Milford Insurance.
B：是的，我是米尔福德保险公司的。
A: I will make sure Ms.Jenkins receives your message and returns your call before 3pm this afternoon.
A：我会把您的口信告诉詹金思小姐，让她在今天下午3点以前给您回电话。
B: Thank you very much.
B：非常感谢。
FFICE ASSISTANT: Good morning. Odyssey Promotions. How may I help you?
办公室文员: 早上好。这里是奥德赛企划公司。我能为您提供什么帮助吗?
NICK: Hello, this is Nick Delwin from Communicon. Could I speak to Helen Turner, please?
尼克: 你好，我是国际通讯公司的尼克·戴尔文。可以帮我转接海伦·特纳吗?
OFFICE ASSISTANT: Just a moment, please. 办公室文员: 请稍等。
OFFICE ASSISTANT: I have Nick Delwin on the line for you. 办公室文员: 有个叫尼克·戴尔文的人打来电话要找你。
HELEN: Thank you... Hi, Nick. Nice to hear from you. How’s the English weather?
海伦: 谢谢……你好，尼克。很高兴接到你的电话。英国那边的天气怎么样?
NICK: It’s pretty good for the time of year. What’s it like in New York? 尼克: 就今年这个时候来讲，还是相当不错的。纽约那边的天气呢?
HELEN: Not good, I’m afraid. 海伦: 恐怕不怎么样。
NICK: That’s a pity because I’m planning to come across next week.尼克:那真糟糕，因为我正打算下礼拜过去一趟。
HELEN: Really? Well, you’ll ②come by to see us while you’re here, I hope?
海伦: 真的吗?嗯，我希望你来的时候能顺便过来看看我们，可以吗?
NICK: That’s what I’m phoning about. I’ve got a meeting with a customer in Boston on Tuesday of next week. I was hoping we could arrange to ③meet up either before or after.
尼克: 这正是我打电话想要告诉你的事情。下礼拜二，我要在波士顿会见一个客户。我希望，在那之前或之后我们能找个时间见一下。
HELEN: Great. That would give us a chance to show you the convention centre, and we could also ④drop in at Caesar’s Restaurant where Gregg has arranged your reception.
海伦: 太好了。那样我们就有机会带领你参观一下会议中心了，而且我们还可以顺便去凯萨饭店，葛雷格已经在那里为你安排好了接待活动。
NICK: That’s what I was thinking. 尼克: 我也是这么想的。
HELEN: So you said you have to be in Boston on Tuesday? That’s the 8th? 海伦: 嗯，你说你要在礼拜二的时候到波士顿?那是8号吧?
NICK: That’s right. Now, I could ⑤stop over in New York either on the way in - that would be the Monday...Would that be possible? 尼克: 没错。那样的话，我也可以在去之前先去纽约一趟——可能是礼拜一的时候——那没问题吧?
HELEN: Ah, I’m afraid I won’t be in the office on Monday, and I think Gregg has meetings all day.
海伦: 啊，恐怕礼拜一的时候我不在办公室，而且我想葛雷格全天都在开会。
NICK: Uh-huh, well, the other possibility would be to arrange it after Boston on my way home.
尼克: 嗯嗯，好吧，那另一个可能就是在我从波士顿回来的时候再安排见一下了。
HELEN: When do you plan on leaving Boston? 海伦: 你打算什么时候离开波士顿?
NICK: Could be either Tuesday afternoon or Wednesday morning, but I would like to catch a flight back to London on Wednesday evening.可能是礼拜二下午，也可能是礼拜三上午，但我想赶在礼拜三晚上搭乘航班返回伦敦。
HELEN: OK. Well, it would be best for us if you could fly in on the Wednesday morning. Either Gregg or I will pick you up at the airport, and then we could show you the convention centre and also Caesar’s. If there’s time, you could come back to the office and we’ll run through any of the details that still haven’t been finalized. 好。嗯，如果你能在礼拜三上午飞过来的话，那对我们来说最好不过了。葛雷格或者我可以去机场接你，之后，我们可以带你去参观会议中心和凯萨饭店。如果有时间的话，你可以再去一下我们的办公室，我们可以迅速处理一些还没有解决的细节问题。
NICK: That sounds good. Just as long as I can get back to the airport for my evening flight.
尼克: 听起来不错。只要我能赶回机场搭上我的夜班飞机就行。
HELEN: No problem. Look, why don’t you fax me your information once you’ve confirmed your flight times? Then we’ll get back to you with an itinerary for the day - that’s Wednesday the 9th, right?
海伦: 没问题。嗯，一旦你确定了你的航班日期，发个传真告诉我具体情况如何?那样我们就可以给你回复当天的日程安排——那天是9号礼拜三，对吧?
NICK: That’s right. Good, well, I’ll do that and I look forward to seeing you next week.
尼克: 没错。好，嗯，我会的，我期待着下礼拜和你们见面。
HELEN: Same here. See you next week. 海伦: 我也是。下礼拜见。
初级表达方式
1. Hello, Bill Burton speaking.
你好，我是比尔•伯顿。
2. What can I do for you?
您有事吗?
3. I’m glad to finally get a hold of you.
很高兴，我终于联系到您了。
4. I will be out of town that day.
那天，我要出城去办事。
5. What about Thursday afternoon?
周四下午怎么样?
6. Will that work for you?
你可以吗?
7. Shall we say about 2 o’clock?
我们定在2点好吗?
8. Hello, is Doris available?
你好，多丽丝在吗?
9. Who’s calling please?
请问您是哪位?
中级表达方式
1. This is Jenny Jenkins of Bradford and Sons returning your call.
我是布拉德福家庭公司的詹妮•詹金思，您给我打过电话。
2. My secretary said you called concerning our meeting next Tuesday?
我的秘书说您打电话问我们下周二见面的事，是吗?
3. Is there any possibility we can move the meeting to Monday?
我们有没有可能把见面时间改到周一?
4. I’m sorry, I’m afraid I’m completely booked on Monday.
对不起，恐怕我周一的日程已排满了。
5. Would it be possible to postpone until you return?
能否等您回来再说?
6. I’ll look forward to seeing you at 2 o’clock next Thursday afternoon.
我盼着下周四下午2点与您见面。
7. Actually, I do need to change the time of my appointment.
事实上，我确实需要改一下预约时间。
8. I have a scheduling conflict, and I can’t make it that early.
我的行程安排有点冲突，所以我无法那么早到医院。
9. Can you put me down for that time slot?
你能把我的名字记在这个时间段吗?
高级表达方式
1. I wanted to let you know I will not be able to make our meeting next Tuesday.
我想告诉您下周二我不能赴约。
2. I was counting on taking care of our meeting before I leave, but I suppose I could shuffle a few things.
我原本打算在离开之前处理好见面之事，不过我想我可以重新安排一下。
3. If you need to change the time, please feel free to call me on my cell phone.
你如果要更改时间，请随时打我手机联系。
4. I’m calling to confirm your appointment for tomorrow morning at 9 am with Dr. Parker.
我打电话是想确认一下你明天上午9点与帕克医生的预约有没有问题。
5. Sorry ma’m, the only opening we have after lunch is 1:15, but I might be able to work you in after 4.
对不起，夫人。午饭后唯一的空缺时间是1:15，不过我能把你加在4点以后。
情景对话(范例)
A：Hello, Bill Burton speaking. What can I do for you?
B：Hello, Mr. Burton. This is Jenny Jenkins of Bradford and Sons returning your call. I’m sorry you missed me when you called my office this morning. My secretary said you called concerning our meeting next Tuesday?
A: Yes, Ms. Jenkins, thank you for returning my call. I’m glad to finally get a hold of you. I wanted to let you know I will not be able to make our meeting next Tuesday. I will be out of town that day. Is there any possibility we can move the meeting to Monday?
B: I’m sorry, I’m afraid I’m completely booked on Monday. Would it be possible to postpone until you return?
A: Oh dear, I was counting on taking care of our meeting before I leave, but I suppose I could shuffle a few things. Yes, we can arrange something. I will be back Thursday morning. What about Thursday afternoon? Would that work for you?
B: That should be fine. Shall we say about 2 o’clock?
A: Perfect. I’ll look forward to seeing you at 2 o’clock next Thursday afternoon. If you need to change the time, please feel free to call me on my cell phone.
B: Thanks Mr. Burton. I’ll see you on Thursday.
