公务英文道歉信

在日新月异的现代社会中，我们经常会遇到要写道歉信的情况，我们通常在对别人表示赔礼道歉时会用到道歉信。写起道歉信来就毫无头绪？以下是我精心整理的`英文道歉信，欢迎大家借鉴与参考，希望对大家有所帮助。

Dear Ms Winston,

The purpose of this is to convey to you my sincere apologies for any inconvenience you may have experience last month with respect to the installation of your Internet high speed service.

I just returned from vacation this week and found your file in my in-basket. As soon as I reviewed your case it was clear that somehow your Jau. 20th request for a change in service had somehow slipped through the cracks. The only possible explanation I can give is that we have recently had a number of key staff changes, which might have resulted in your letter being overlooked.

Consequently, I have directed our installation group to contact you by the end of this week to set up a time convenient to you when they could go to your house and install your new router and make the necessary adjustments to your software.

Because of this serious oversight, and as a testament to our appreciation of you as out customer , we are going to provide you with your first three months of high speed service for free charge. There fore, your account will not be billed until June of this year.

Ms. Winston, let me assure you that what happened in your case is not typical of CableNet’s level of customer service. We continue to be committed to providing you and all of our customers with the highest standards of service in the industry.

If you have any questions please don’t hesitate to call me at*******.

Yours in service

Tony

Dear Mr Smith

I am so sorry about that I didnt visit you yesterday. I am expectting you can forgive me . Yesterday, my friend LiHong got a bad cold , and nobody can take care of her .So I have to look after her and not have time to meet you .But i belive you can make sense of me . Because I am losed a important appointment ，I feel very sad. Can we have another meet ? I want to study from you very much.

Looking forward to hearing from you.

Yous,

Li Hua

Dear ,

I would like to express my apologies for I was out when you came to see me yesterday afternoon. The fact is that I had an engagement to ignorant of your visit,. You must have been disappointed by my absence. As this is the first time you come to Beijing, Would you please let me know when you are free and i will meet you at the appointed time.

Yours faithfully, (Your Name)

Dear Mr/Ms,

We are sorry we cannot send you immediately the catalogue

and price list for which you asked in your letter of

March 10. Supplies are expected from the printers in two

weeks and as soon as we receive them, we will send you a

copy.

Yours faithfully

尊敬的先生/小姐，

对三月十日来信所要目录和价格单，很抱歉不能马上寄去。

印刷商两周后供货，一旦收到，我们将给您寄去一份。

您诚挚的

Dear Anne,

Thank you for your invitation to dinner at your home tomorrow evening. Unfortunately, it is much to my regret that I cannot join you and your family, because I will be fully occupied then for an important exam coming the day after tomorrow.

I feel terribly sorry for missing the chance of such a happy get-together, and I hope that all of you enjoy a good time. Is it possible for you and me to have a private meeting afterward?

If so, please dont hesitate to drop me a line about your preferable date. I do long for a pleasant chat with you.

Please allow me to say sorry again.

Regards, Li Ming

译文

亲爱的安：

感谢你邀请我于明日晚上与你和你的家人共进午餐。可是，我非常遗憾地告诉你我无法赴约，因为我将忙于准备后天的一门重要考试。

错过了这么一个欢乐的聚会我深感遗憾，我希望你们能度过一个愉快的时光。

对了，在我考试后我们可以见一面么?如果可以的话请随时给我打电话，我非常期待能和你愉快地聊天。

请允许我再一次致歉。

您真诚的，李明

Dear,

I am terrible sorry for not having att end ed your class on time.

Because I had got a headache for several days and it is my first time to live in Chongqing and I can not suit for the weather here quickly.

To be honestly, I like learning English very well and I have made my mind to learn it well both on spoken English and on written English.

I think you will be my best teacher to help me improving my English Level.

So I apologize again for my not att end your class.

I will make my great effort on English in the future and will not make you disappointment next time!

Excuse me for my unintentional fault!

Sincerely yours,

xin

Dear xxx，

I am writing this letter to apologizeto you for my failing toxxx.

The reason is that xxx. I am sorry that I cannot finishxxxin time, but is it possible that I make up the loss by xxx. If so, I will put everything else aside toxxx

I do hope that you can understand my situation and acceptmy apology.

Yours sincerely，

Li Ming

Dear Charlie,

indly excuse me for my not being able to see you off at the airport this Saturday as I have promised.

A major business partner of our company will be att end ing an important conference in Xiamen this week end , () and my boss finally chooses me to accompany him there to negotiate about a new transaction. I have just been informed of this plan and am happy about the decision—this is an opportunity to both display and enhance my abilities, so I am afraid I cannot be present at the airport.

Pursuing study overseas is an essential step in the accomplishment of your dream. How I wish I could have the chance to share with you my personal feelings and suggestions before you are away! I hereby s end you a gift to wish you good luck. Please forgive me.

Cordially,

Li Ming

Dear Sarah，

I am terribly sorry to tell you that I am unable to att end your birthday party next Thursday evening。 That is owing to(因为) the fact that (同位语从句)my younger brother suddenly fell ill and was taken to a hospital this morning。 I have to go there immediately and take care of him。 As told by the doctor in charge， it will take around five days for him to recover and I have asked my boss for a leave。

I really regret that I cannot go to celebrate your birthday personally and would miss the perfect chance of enjoying myself with all our old fri end s。 I have chosen a small gift for you and will s end it to you tomorrow to show my best wishes。 Besides， please give my regards to our fri end s when you meet them at the party。

Cordially， (sincerely)

Li Hua

Dear Bob,

I am the Chinese student who stayed in your apartment during my vacation in Canada.

Now I have returned home in China and the purpose of my writing this letter is to express my sincere apology for the stupid mistake I have made.

Upon arriving home, I found the music CD which belongs to you in my luggage.

I am in great worry because I know this your birthday present from your wife.

Your CD will be sent immediately through EMS in the very near future.

I have been told it will take about a week to reach Canada .

Once again, please accept my sincere apology for any inconveniences I have caused.

Thank you for your understanding and please s end me a reply at your earliest convenience.

Sincerely yours,

Li Ming

Dear XX，

I am writing to express my heartfelt gratitude to you for xxx.

If it had not been for your assistance in giving me aid and xxx, I fear that xxx. /Without your help, I would not have donexxx .During the xxx, you have given me generous help and continuous guidance byxxx .Thus, I really appreciatexxx , and I hope that I may repay your kindness by xxx.

Finally, I feel most obliged to thank you once more.

Yours sincerely,

Li Ming

Dear xxx，

Much to my regret / I am terribly sorry that Iam unable to xxx.

It is mainly because at that time I will be full occupied byxxx which is quite out of my expectation, andthat conflicts with your xxx.Therefore I am forced to adjust my schedule and cannot make my presence on yourxxx. I sincerely hope that you will enjoya good time. By the way, can we have dinner together some time next week? I hope to see you soon.

I am really sorry again and I trust that you will understand.

Yours sincerely，

Li Ming

Dear Mr Smith

I am so sorry about that I didn't visit you yesterday. I am expectting you can forgive me . Yesterday, my fri end LiHong got a bad cold , and nobody can take care of her .So I have to look after her and not have time to meet you .But i belive you can make sense of me . Because I am losed a important appointment ，I feel very sad. Can we have another meet ? I want to study from you very much.

Looking forward to hearing from you.

Yous,

Li Hua

dear sir or madam,

i’m e fri end s and didn’t get back until 12 o’clock. I e e of the places of interest that you may not have seen.

Please let me knoer information to people from the other department.

It e of the victims e ething like that to happen for life should be valued.

I politely ask the attention of the and found terrible things. Hong Kong advices to avoid travels here, China and HK bans Filipinos and that Philippines is the worst place to go.

I can’t blame you for what you have decided but I hope that you could understand. Our country is now in a sea of problems. And I know for sure that we helped you in a way or another. Let peace and understanding reign this time.

I know that this letter will just be trash but I wish that you would understand. On behalf of the Philippine population.. WE ARE SORRY.

As a song puts it…

And I believe that in my life I will see an end to hopelessness, giving-up and suffering. And we all stand together this one time then no one will get left behind. Stand up for life. STAND UP FOR LOVE

Sincerely yours,

Reigno Jose Dilao

Dear,

I am terrible sorry for not having att end ed your class on time. Because I had got a headache for several days and it is my first time to live in Chongqing and I can not suit for the you very much.

Looking for you.

Yous,

Li Hua

Dear Bob，

I'm ething must be done to solve the problem because I understand you cherish the CD enormously.I can either s end it to you by express mail or alternatively compensate you at a reasonable price。If you do not mind，I may bring it back to you next time I go to Canada.

Please let me knoe tomorroing the day after tomorrow。 I feel terribly sorry for missing the chance of such a happy get—together，and I hope that all of you enjoy a good time。 Is it possible for you and me to have a private meeting afterward？If so，please don't hesitate to drop me a line about your preferable date。 I do long for a pleasant chat with you.

Please allow me to say sorry again.

Regards，

Li Ming

Dear Miss xxx，

You know that I enjoy your class very much.It’s interesting and fantistic.However,Imissed your class last Thursday.A good fri end of my senior high school came to see me.So I have to welcome him and take him look around our school.what should I to make up the class? I should let you know in advance .But there are some reasons that I can’t tell you.I hope you will accept my sincere apology.

Your student,

xxx

Dear xxx,

I am writing this letter to express my apology that xxxxxxxxxxxxxx. I feel terribly sorry about this.

Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation.

Yours Sincerely

XXX

Dear Mr. Smith,

I am indeed very sorry that I missed the eXXamination on InternationalBusiness English Writing you gave last Friday. I feel awful about it and wantyou to know what happened that day. I suddenly fell sick early that morning andmy parents had to s end me to the hospital. Please find enclosed a copy of themedical bill.

I sincerely hope you can understand my situation and accept my apology. Iwould appreciate your allowing me to take a make-up eXXamination. I will come toyour office during your office hour on Monday to discuss this possibility withyou. Once again, I apologize for any inconvenience caused.

Sincerely yours,

XXXX

Dear Sarah,

I am terribly sorry to tell you that I am unable to att end your birthday partneXXt Thursday evening. That is owing to the fact that my younger brothersuddenly fell ill and was taken to a hospital this morning. I have to go thereimmediately and take care of him. As told by the doctor in charge, it will takearound five days for him to recover and I have asked my boss for a leave.

I really regret that I cannot go to celebrate your birthday personally andwould miss the perfect chance of enjoying myself with all our old fri end s. Ihave chosen a small gift for you and will s end it to you tomorrow to show mybest wishes. Besides, please give my regards to our fri end s when you meet themat the party.

Cordially,

XXXXXX

DearXXXXX,

I am writing this letter to eXXpress my apology that XXXXXXXXXXXXXX.

I feel terribly sorry about this.

Once again, I am very sorry for any inconvenience caused. I will be reallyappreciated if you can accept my apologies and understand my situation.

Yours Sincerely

Dear Mr/Ms,

I was very concerned when I received your letter of

yesterday complaining that the central heating systemin your new house had not been completed by the datepromised.

On referring to our earlier correspondence,I find that

I had mistaken the date for completion. The fault isentirely mine and I deeply regret that it should haveoccurred.

I realize the inconvenience our oversight must be

causing you and will do everything possible to avoid

any further delay. I have already given instructions

for the work to have priority and the engineers working

on the job to be placed on overtime. These arrangements

should see the installation completed by next week end .

Yours faithfully

在我们平凡的日常里，道歉信使用的情况越来越多，道歉信是要向对方陈述无法答应的所请所托的原因，对不愿为的事，可声明自己的一贯主张，对不能为的请托，更应陈述理由，说明自己为什么不能为。那么一般道歉信是怎么写的呢？以下是我收集整理的英文道歉信4篇，欢迎阅读，希望大家能够喜欢。

Ms. MITSUKO IWASAKI

3-16-6-804, HIGASHISUNA

KOTO-KU

TOKYO, 136-0074

Dear Ms. Iwasaki,

Thank you for your positive comments regarding your experience while staying with the Westin Shanghai.

At the outset, please accept our most sincere apologies for the inconvenience caused. Kindly rest assures that your concern has been well taken and communicated to all concerned for immediate improvement. Ms. Iwasaki, as we’ve conducted a thorough investigation about all pinpointed issues you bought out. Please allow us to explain the outcome for your reference.

Upon your arrival, our agent failed to locate your reservation. We sincerely apology as our associate obviously mistakenly implemented the standard checking in procedure. The reservation for you and Ms. Hinako Muto were made early November, and never been d. We understand that you may requested the King Size room but actually we could not satisfy your

Mr. Cheung, Thank you again for giving us your feedback for it is only through such input from our value customers that we are able continuously improve our standards of service. We hope you will indulge us on this occasion and allow us to redeem ourselves by welcome you back in the near future.

May the year of the Rabbit bring you joy and prosperity.

Yours Sincerely,

Alfred Zhuang

Front Office Manager

November 03, 1999

Mr. Shen Nan Ping

Flat 20F, Block 1

Robinson Heights

8 Robinson Road

Hong Kong

因过失或疏忽做错了事，给别人带来了麻烦或损失，发觉后要立即写信给对方赔礼道歉，

这是一种礼貌。道歉信要写得坦率，诚恳。

1、因未能践约赴宴致歉unable to keep ones promise dear miss nancy,

much to my regret i was unable to keep my promise to attend your birthday party

last saturday, owing to the fact that my little son was suddenly taken ill early that

day.

hoping to see you soon.truly yours,

tom

亲爱的南希小姐：

小儿上周六突然生病，因此未能应约赴生日宴，殊觉抱歉，希原谅，再见。

Dear Sir or Madam:

The Management of China World Hotel wish to extend its sincerest apologies for the inconvenience you were caused as we were unable top accommodate you on your arrival. This is not the normal manner in which we handle our guest's reservation and we regret any undue inconvenience you were caused as result.

We hope you found the accommodation at Beijing international hotel on August 19 to be satisfactory. We regret that owing to your schedule of this visit, you were unable to return to our hotel on the next day. Kindly rest assured that we will endeavor to ensure that your future visit to us will be comfortable one.

Thank you for your kind understanding and we look forward to the opportunity to redeem ourselves y welcoming you back to China World Hotel soon.

With renewed apologies.

Yours Sincerely

Alfred Zhuang

Front Office Manager

Mr. Ulrich Niemann.

Dear John,

I am eagerly looking forward to your visit to our city. After all these years of writing to each other, I can not wait to see you. However, I regret to inform you that I will not be able to meet you at the airport on time.

The reason is that your flight will arrive early in the morning, and the earliest I can reach the airport will be about an hour after you land. Will you please wait for me in the arrival lounge? You can have breakfast while you wait.

By the way, as we have never met I must tell you home to identify me: I am of 165cm tall and have a long hair. In addition, I will wear a white skirt and carry a China Daily at hand.

Hope we can meet soon.

Sincerely yours,

Alice

【译文 】

亲爱的.约翰：

我非常期待着你来参观我们的城市。这么多年来我们一直通信，我早就想见到你了。但是很抱歉我不能按时到机场接你。

因为你的飞机是一大早就到达机场，而我最早也要1小时后才能到。你能不能在旅客休息室等我，你可以利用这段时间吃早饭。

随便说一句，因为我们没过面，我得告诉你怎么找我：我大概1.65米，长发。另外我会穿一件白色的裙子，手上拿一份中国日报。

希望早点见到你。

你真挚的：

艾丽丝

英语道歉信带翻译一：

Dear Charlie,

Kindly excuse me for my not being able to see you off at the airport this Saturday as I have promised. A major business partner of our company will be attending an important conference in Xiamen this weekend, and my boss finally chooses me to accompany him there to negotiate about a new transaction.

I have just been informed of this plan and am happy about the decisionthis is an opportunity to both display and enhance my abilities, so I am afraid I cannot be present at the airport. Pursuing study overseas is an essential step in the accomplishment of your dream.

亲爱的查理,

请原谅我的不能给你送行机场这个星期六我已经承诺。我们公司的主要业务合作伙伴将出席一个重要会议在厦门这个周末,和我的老板最后选择我陪他去谈判关于一个新事物。

我刚刚被告知这个计划,我高兴的决定是一个机会展示和提高我的能力,所以我恐怕不能到机场。追求海外留学是一个重要的一步成就你的梦想。

英语道歉信带翻译二：

Dear David:

I am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, December sooner, but when I have told you the reason, I trust you will be convinced that the neglect was excusable. When your letter arrived, I was just in Hong Kong.

As my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when I took it up. Now the first thing I have to hasten to do is to write to you these few lines to express my deep regret.

I enjoyed many pleasant sights during my trip. I shall be pleased to give you an account to of them when I see you next.

亲爱的大卫:

我怕你会觉得我不可原谅过失没有回答你的来信7日12月早,但是当我告诉你原因,我相信你会相信忽视是可以原谅的。你的信到的时候,我只是在香港。

作为我的家庭不能转告我我不在的时候,它一直在,因此,躺在我的桌子上,直到那一刻,我欣然接受。现在我要赶紧做的第一件事就是给你写信这些几行表达我深深的遗憾。

我喜欢许多愉快的景象在我的旅行。我将很高兴给你一个账户,当我看到你下一个。

英语道歉信带翻译三：

Dear Kate:

Excuse me for my long delaying in returning to you your Robinson Crusoe which I read through with great interest.

I had finished reading the book and was about to return it when my cousin came to see me. Never having seen the book, She was so interested in it that I had to retain it longer.

However, I hope that in view of the additional delight thus afforded by your book, you will overlook my negligence in not returning it sooner.

Thanking you again for the loan.

Sincerely yours,

亲爱的凯特:

对不起为我的长延迟回到你鲁宾逊漂流记,我以极大的兴趣阅读。

我已经读完了这本书,正要返回它,我的表弟来见我。从来没有看过这本书,她非常感兴趣,我必须保留它了。

然而,我希望针对提供的额外的喜悦从而你的书,你会忽略我的疏忽没能提前返回。

再次感谢你的贷款。

谨致问候。