大LY的小世界
一、1) Good morning. This is Room reservation. May I help you? 早上好，客房预订处，我能为您做什么？2)What kind of room would you like to reserve?您想订哪种类型的房间? 3)A single room or a double room? 要单人间还是双人房间？4) For which dates do you want to book the rooms? 您想订哪几天的房间呢？5) What time will you be arriving? 您将在何时到达？6) May I know your name? 您能告诉我您的名字吗？7)How long will you be staying? 您将要住多久？8)I’d like to confirm your reservation. 我要确认一下您的预订。9) I’ll check the room availability. 我查查客房预订情况。10) You should pay a deposit of US$1000 beforehand. 您应预期付1000美元的定金。11)There is a 10 per cent discount. 10%的折扣。12)What kind of room would you be prefer? 您要什么样的房间？13) Have you got a booking? 您预订了吗？14)A single room or a double room? 要单人间还是双人房间？15) We’ll extend your reservation for you. 我们将会按您的要求作相应的更改。16) We wish you a pleasant stay in our hotel.愿您在我们饭店过得愉快！ 17) Please don’t leave anything behind.请不要遗忘你的东西。 18) Mind (or watch) your step! 请走好！ 19) We wish you a pleasant journey. 祝您旅途愉快！ 20) Have a nice trip!一路平安！ 21) All the best!万事如意。 22) Take care!多保重！ 23) Good luck!祝您好运！ 24) Thank you (very much) 谢谢您（非常感谢）。 25) Thanks a lot.多谢。 26) Thank you for coming. 谢谢您的光临。 27) Thank you for staying in our hotel. 感谢您在我们饭店下榻。 28) I’m very grateful to you. 非常感谢您。 29) It’s very kind of you. 谢谢，您真客气。 30) You are (most) welcome. 不用谢，不用客气。 31) Not at all.不用谢。 32) Don’t mention it.不用谢。 33) My pleasure.(or with pleasure) 很高兴能为您服务。 34) Glad to be of service. 很高兴为您服务。 35) At your service.乐意为您效劳。 36) I’m sorry.很抱歉。 37) Excuse me.对不起。 38) I’m terribly sorry. It’s my fault. 非常抱歉，那是我的过错。 39) I’m awfully sorry for my carelessness.对于我的粗心大意我非常抱歉。 40) Sorry to have kept you waiting. 对不起，让您久等了。 41) Sorry to interrupt you. 对不起，打扰了。 42) That’s all right.这没什么。 43) It doesn’t matter.没关系。 44) Never mind.不要紧，没关系。 45) Let’s forget it.算了吧！ 46) What can I do for you? 我能为您干点什么？ 47) Can I help you? 48) 我能为您干点什么？ 49) Is there anything I can do for you? 有什么能为您效劳的吗？ 50) Just a moment, please. 请稍等一下。 51) Don’t worry about it别担心。 52) I beg your pardon?(or Pardon?) 对不起，请再说一遍好吗？ 53) You are wanted on the phone, Mr. Bellow.贝罗先生，有您的电话。 54) Who is speaking, please? 请问您是谁？（电话用语） 55) I’ll switch you to Room 1120. 我马上给您接301房间。 56) What number are you calling? 请问对方什么电话号码。 57) Who would you like to talk to? 请问受话人姓名？ 58) Could you hold the line, please? 请（拿着话筒）稍等一会好吗？ 59) Here are come letters for you. 这是您的信。 60) What a shame!多可惜！ 61) I’m sorry to hear that! 听到这事我很难过。 62) We are all sorry to hear of your illness.听说您病了都很担心。 63) There ,there, Now try not to get too upset about it. 好啦，不要为这事太烦恼了。 64) I wish you good health.祝您健康。 65) Let me wish you every success. 祝您一切顺利！ 66) Happy New Year!新年快乐！ 67) Merry Christmas!圣诞节快乐！ 68) Happy birthday to you! 祝您生日快乐！ 69) Congratulations!祝贺您！（恭喜） 70) My hearty congratulations! 衷心祝贺您！ 71) As you wish(or like) 随您的便。 72) Certainly.当然可以。 73) Of course.当然可以。 74) Go ahead and do what you like. 干吧，你喜欢干什么就干什么。 75) I’m sorry, that’s not allowed. 对不起，这是不允许的。 76) No, I’m afraid not.不，恐怕不行。 77) Out of the question, I’m afraid. 恐怕不可能。 78) Walk straight ahead.一直往前走。 79) Turn left(right).往左（右）转。 80) Go upstairs(downstairs). 上（下）楼。 81) Take the lift to the third floor. 乘电梯到三楼。 82) The lifts are in the lobby near the main entrance. 电梯间在大厅靠大门外。 83) The bellman will show you the way to the banquet hall. 大堂服务员将领您去宴会厅。 84) There is a washroom at the end of the corridor.洗手间在走廊尽头。 85) The post and cable service is opposite the bar. 邮电所在酒吧对面。 86) The bank is next to the shop. 银行在小卖部隔壁。 87) You can get your money changed at the cashier’s desk. 你可以收银外兑换钱。 88) How much would you like to change?你要兑换多少呢？
蘁嘬天唑地
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可可京99
rummery 英 ['rʌmərɪ] 美 ['rʌmərɪ] n.酒店例句：The technological progress impose rummery owners to reemphasize the service-centeredbusiness. 科技的发展将令饭店业主们重新强调以服务为中心的业务。
阳光靖好
这个很多了，一、酒店服务英语---预定酒店服务英语（一）1、上午/下午/晚上好，我能为您做些什么？.................,May I help you?2、请问您一共有多少人来用餐？How many presons are there in you party,Sir/Madam?How many gicests are coming?3、请问您几点到？What time would you like to arrive?4、请问您贵姓？May I have your name,please?酒店服务英语（二）5、可以留下您的联系方式吗？May I take your telephone number,please?6、请问您有什么需求需要我们做准备的？Is there anything specis you would like us to prepore?7、如果您有什么要求，请通知我们。If you have further requiements,please let us know.8、恐怕我们餐厅给您留座到晚上8：00。I'm afraid that we only can guarantee the table before 8:00in the evening.二、酒店服务英语---迎宾酒店服务英语（三）1 、上午好，欢迎光临。。。。。Welcome to our restanrant.2、我能为您做些什么？May I help you?3、请问您是否有预定？Do you have a reservation?4、请问您一共有多少人来用餐？How many persons酒店服务英语（四）5、请这边走/请跟我来。This way please/Follow me,please.6、先生，您看见在这里可以吗？Would you like to sit here,sir?7、您是愿意靠窗户坐还是靠门坐呢？Which do you prefer,by the window or near the door?8、您对这张餐桌还满意吗？Is this table fine with you?酒店服务英语（五）9、这是您的菜单，先生。Here is the menle for you,sir.10、对不起，先生，我们现在没有空餐桌，请您在酒吧稍等一会儿，好吗？有空桌，我们会立刻通知您。I'm sorry,sir,we don't have a free table now,Would you like to have a drink in the bar?We'll call you as soon as possible.11、先生，对不起，让您久等了。I'm sorry to keep you waiting,sir?12、如果您在用餐时有什么问题，请告诉我。If you need any help,please call me.三、酒店服务英语---点菜酒店服务英语（六）1、请问我可以为您点菜吗？Are you ready to order now?2、请问您想吃些什么？What would you like to order?3、请问您还需要点别的吗？Would you like some more?4、请问您的牛排要几成熟？How would you like your steak coled?(Rare 一成熟；Medium Rare 三成熟；Medium 五成熟；Medium Well 七成熟；Well Done 全熟）5、对不起，先生，这道菜已卖完。I'm sorry sir ,we don't have any more.四、酒店服务英语---征询意见酒店服务英语（七）1、请问您对一切还满意吗？Is everything to you satisfaction?Is everything all right with your med?2、请问您还需要我为您提供些什么吗？Is there anything eles that I can do for you ?Can I bring you anything else?3、请问我能清理餐台吗？May I clean your table now?Would you like me to clear you table?五、酒店服务英语---致歉酒店服务英语（八）1、先生，实在对不起，我为我刚才的鲁莽行为向您道歉。I'm terribly sorry for such a mistake sir?2、先生，对不起，我马上给你换一盘。I'm change it right away.3、实在对不起，我马上报告主管。I’m very sorry ,I'll call the superrisor.4、我再次向你道歉。I would like to apologize once again.5、对不起，但我们很高兴您向我们指正出来。I'm sorry,but we glad you pointed this buttons.六、酒店服务英语---结帐酒店服务英语（九）1、请问您现在结帐吗？Would you like to have the bill now?2、请问您是付现金还是使用信用卡结帐？Would you like to pay cash or by cred it card?3、请问你们是分帐单是是合在一起？Would you like the amout on the same billor seperately?4、对不起，我马上再重新算一遍。Sorry,I shall add it up again.酒店服务英语（十）5、对不起，您能告诉我哪儿错了吗？Sorry,would you show me what is wrong.6、对不起，您能告诉我您的房间号并出示您的房卡吗？Sorry,may I have you room key and room card?7、对不起，请您在这签个名。Excuse me ,sir, would you please sign your name here?七、酒店服务英语---送客酒店服务英语（十一）1、感谢您的光临希望再次为您服务。Thank you,sir,we hope to see you again.2、很高兴您用餐愉快，再见。I'm glad you enjoyed your med,Good bye.3、十分感谢，祝您有个愉快的夜晚，再见。Thank you very much,Have a nice evening,Good Bye.酒店服务英语（十二）48) Why don’t you try a glass of dry white wine?干吗不尝一杯干白葡萄酒吗？49) What kind of Chinese food do you want?您想吃哪种中国食物？50) What kind of vegetables would you like?您想吃什么蔬菜。51) We have steak,roast chicken and vegetables today.我们今天供应牛排，烤鸡和蔬菜。酒店服务英语（十三）52) Today’s special is roast leg of lamb.今天的特别菜是烤羊腿。53) Everything is a la carte.这里只能点菜。54) Would you like to dine a la carte or table d’hote?您是吃点菜还是公司菜。55) We have a buffet. You can have all you want for $ 10.我们有自助餐，您交十元钱可以随便吃。酒店服务英语（十四）56) How would you like your eggs?您喜欢几成熟的鸡蛋？57) How would you like your streak, well done,medium or rare?您喜欢几成熟的牛排，是熟透的，还是适中的，还是半生的？58) How about trying some lobster?您是不是尝一尝大虾？59) I suggest you have a taste of Sichuan dishes.我建议您尝尝四川菜。酒店服务英语（十五）60) I’d recommend this dish to you.我愿意向您推荐一个菜。61) I’m sure you’ll enjoy it.我肯定您会喜欢它。62) It’s delicious and worth a try.它鲜美可口，值得一尝。63) I’m sorry,there are no chops left.对不起，没有排骨了。酒店服务英语（十六）64) We haven’t any more lobster today.今天的大虾已经卖完了。65) This is the soup you ordered.这是您点的汤。66) We are short of help today.我们今天人手少，67) I’ll see about your order.我会去看看您点的菜做得怎样了。68) Do you care for a dessert?您是不是想吃点甜食。酒店服务英语（十七）69) What do you want for dessert?你要吃什么甜食？70) I’ll get you another one.我再给您端一份来。71) What else do you want?您还要别的什么吗？72) Is there anything else?您还要别的什么吗？
