初始乘务员培训英语

英语是航空公司与外国旅客沟通的桥梁，提高英语水平是航空公司发展的必然要求。如果想知道乘务员应该如何提高英语口语能力，不妨接着往下看……一、激发乘务员的学习兴趣长期以来，单向输液教学模式已经难以满足乘务员英语教学的需要了。乘务员在教学过程的被动地位和枯燥乏味的教学环境，使空乘人员对英语学习产生了抵触情绪，从而影响英语口语的提高。建议各航空公司在教学过程中，要根据航空公司的特点和学习能力，因材施教，通过具体方法，创造一个轻松活泼的学习环境。使航空公司英语教学的主体地位回归到自己的岗位，从而激发学习的热情。与其他群体的英语教学不同，乘务员英语教学的核心是培养他们的听说能力。所以应加大听说训练的比重，以问答的方式提高他们的英语口语表达能力和问题思考能力。此外，还可以开展各种小组学习，加强小组内部的互动交流，使他们在不断的听说过程中，改进自己的不足之处。为在小组中英语能力较差的乘务员提供帮助，让英语能力较强的乘务员多引导英语能力较差的乘务员。因为使用英语的习惯会改变每个人的文化背景，所以乘务员在英语学习中，教师可以灵活地运用多媒体，向他们展示世界各国的风俗人情和语言使用的差异。不仅可以增强乘务员对所学内容的好奇心，还可以让他们在以后的工作中，借助各国文化背景知识，与各国旅客进行良好的交流，从而提高乘务员的服务质量。二、提高空乘人员的知识鉴于乘务员英语基础普遍较弱，在教学过程中应加强基础英语知识的教学。为了确保乘务员的词汇达到一定的标准，建议乘务员多背诵典型的英语原文。此外，在乘务员口语教学中，教师应及时纠正语音中出现的问题，使乘务员能够准确地掌握英语语音，为后续的口语交际训练打下良好的基础。三、开展情景教学日常工作中，经常会有许多不确定因素，所以需要通过各种教学方法来训练乘务员的口头表达能力，例如，请老外模拟训练，让乘务员说英语等等。通过一系列的模拟训练，并结合英语具体情况运用技巧，提高乘务员的自信心，使他们吐词不清和发音不标准的问题都能得到很好的解决。

1.Dear passengers, welcome to take XXXX(车次）train, the train is from XXX to XXX. 旅客们，大家好，欢迎乘座XXXX次列车，本列车是由XXX开往XXX。2 During the trip, if you have some trouble, please connect with the staff or the chief or the police on the train, we will try our best to help you. 在旅途中，如果您有困难的话，请与乘务员或列车长或乘警联系，我们将尽最大力来帮助您。3 The next station is XXXX, the train will arrive at XXXX and leave at XXX, stay XXX minutes. 前方到站XXX， XXX到，XXX开，停靠XXX分钟。4 Passengers without buying tickets, please go to NO.XX car and make up the ticket. （因时间紧）没有买票的旅客，请到XX号车厢办理补票手续。5 The distribution of the cars: dinning car in XXX, sleeping car ..., seating car,,,,, 列车分布： 餐车在XX号车厢，卧铺XXX号车厢，硬座XX号车厢能想起来的就这些了，以后的再给你补上吧

列车到达北京车站的时间是18点27分 Our train will arrive at Beijing Railway Station at 18:27. 餐车下午6点开始供应晚餐 Our restaurant opens at 6:00pm for supper. 下一站将要到达兰州站，请您提前做好下车的准备 Our next stop will be Lanzhou Station.Please prepare yourself for getting off the train. 还有大约20分钟到达终点站 The destination will be reached in about twenty minutes. 现在的时速大概90公里/小时 Our train currently travels at 90 kilometres an hour. 餐车在列车中部8号车厢 The restaurant is No 8 carriage in the middle of the train. 停车厕所是要锁闭的，请开车后再使用 The toilets are available only when the train is travelling.The bus system and train system are really good. 公共交通系统和铁路系统非常发达。 A So the traffic situation in London is a little better than in Beijing? A 这么说伦敦的交通比北京的状况要好一些了？ B Yes, it is better. London has a bigger underground, or metro system. B 是的，好一些。伦敦的地铁系统要大一些。 A That must help. Less people in cars. A 那会缓解交通问题。开车的人少了。 B Yes. And the bus system and train system are really good. B 是的。公共交通系统和铁路系统非常发达。 A So I guess you have fewer cars, less traffic . . . and less pollution than Beijing. A 所以我想你们的私家车少，车辆少…污染比北京小。 B Yes. I think Beijing needs more buses, trains and metro trains. B 是的。我想北京需要更多的公共汽车、火车和地铁。 Notes 注释 1 Remember you can use comparative adjectives to compare things, e.g. The traffic situation is better in London than in Beijing. / The traffic situation is better in London than in Beijing; London has a bigger metro system. / London has a bigger metro system; You have fewer cars, less traffic and less pollution. / You have fewer cars, less traffic and less pollution. 记住你怎样用形容词的比较级比较不同的事物，例如：The traffic situation is better in London than Beijing /伦敦的交通状况要比北京好一些; London has a bigger metro system. /伦敦的地铁系统要大一些; You have fewer cars, less traffic and less pollution. /你们的私家车少，车辆少，污染小。 2 When you want to describe a need, use need/need or needs/needs, e.g. Beijing needs more buses and trains. / Beijing needs more buses and trains. 当你想描述某种需要时，用need/需要 或者 needs/需要,例如：Beijing needs more buses and trains. /北京需要更多的公共汽车和火车。词汇：elevated railway, overhead railway, aerial railway 高架铁路mine railway 矿区铁路funicular (railway) 缆索铁路，登山铁路light railway line 轻便铁道urban railway 市区铁路railway network 铁路网railway transport 铁路运输trial run 试车open to traffic 通车porter 搬运工人ticket inspector 查票员ticket 车票single ticket, oneway ticket 单程票return ticket, roundtrip ticket 来回票platform ticket 站台票railway station 车站station hall 车站大厅information desk 服务台waiting room 候车室passenger station 客车站time-table 时刻表arrival time-table 到站时刻表departure time-table 发车时刻表ticket-collector, gateman 收票员ticket office, booking office 售票处junction 枢纽站rail and water terminal 水陆联运站platform bridge 天桥luggage barrow 推行李车enquiry office, information desk 问讯处way station 小站label 行李标签luggage office 行李房left-luggage office 行李暂存处platform-ticket 验票口barrier 栅栏门platform 站台(electric) platform truck 站台车platform tunnel 站台地道platform roofing 站台顶棚station-master 站长terminal; terminus 终点站escalator 自动扶梯The train leaves the station at..., The train is due out at... 火车在（某时）离站to have one's ticket punched （给检票员）检票10 minutes behind schedule 晚点十分钟to change trains at... 在（某地）换车The train is due at... 在（某时）到达to break the journey 中途下车dining car, restaurant car, diner 餐车pantry 餐车食品室open wagon, (railway) wagon, (railway) truck 敞车carriage, coach, car 车厢roof 车顶concertina walls （车厢通道两侧的）伸缩篷step; foot board （车厢门口的）踏板gangway （车厢的）通道lidded ashtray 带盖烟灰盒tank wagon 罐车mixed train 混合列车freight train, goods train 货物列车engine, locomotive 机车window seat 靠窗座位coach, passenger train 客车express train, express 快车refrigerator wagon 冷藏车car attendant; train attendant 列车员guard, conductor 列车长slow train, way train 慢车covered wagon van, box car 棚车ordinary train 普通列车sleeping carriage with cushioned berths 软卧客车up train 上行车livestock wagon 牲畜车sleeping car, sleeper 卧车down train 下行车luggage van, baggage car 行李车rack, baggage rack 行李架sleeping carriage with semicushioned berths 硬卧客车ordinary seat 硬席carriage with semicushioned seats 硬座车mail car 邮政车mail and luggage van 邮政行李车through train 直达车special train 专车pointsman, switchman 道岔工人signal for blocking the track, block signal 闭塞信号semaphore signal, home signal 臂板信号warehouse 仓库siding, sidetrack 侧线，旁轨turnout 岔道weighing machine 秤重机derailing （火车）出轨single line (track) rail 单线points, switches 道岔switch lock, point lock 道岔锁wait sign, wait signal 等候标志（信号）marshalling yard, shunting yard 调车场dispatching 调度dispatcher 调度员crossover 渡线，转线轨道rail 钢轨track 轨道sleeper, railroad tie 轨枕rail chair 轨座buffer stop, bumping post 缓冲桩goods shed, freight depot 货棚goods station 货运站，货站container 集装箱locomotive (engine) shed 机车库station warning sign 进站预告标clearance 净空(signal) gantry （铁路上支持信号装置的）跨线桥barrier （道口）拦路木section 路段reduce speed sign(al) 慢行标志（信号）bell and whistle sign, whistle sign 鸣笛预告标platform car, flat car 平车grade crossing, level crossing （道路与铁路的）平面交叉track-laying machine, tracklayer 铺轨机double line (track) rail 双线volume of railway freight 铁路货运量railway connections 铁路交叉点，铁路联络线railway warning sign 铁路警告标志railway clearance 铁路净空railroad bed 铁路路基railway curve 铁路曲线（弯道）railway tunnel 铁路隧道railway line, railroad line 铁路线stop sign(al) 停车标志（信号）danger sign(al) 危险标志（信号）unprotected crossing 无防护设备的道口signal light (lamp) 信号灯signal box, signalman's cabin 信号房 signalman 信号员wing rail (of frog) 翼轨distant signal, disk signal, target 圆盘信号机back-turning section 折返段frog 辙叉，岔心turn-table 车台，旋车盘point (box), switch (box) 转辙器switch signal, point indicator 转辙信号希望帮到你了！