酒店客房英语培训内容

A:Good morning. Room Reservations. May I help you?　　A:早上好。客房预订部。我能为您做些什么?　　B:I'd like to reserve a room for two days.　　B:我想预订一个房间，住两天。　　A:OK. For what time?　　A:好。什么时间?　　B:For December 24th to 26th.　　B:12月24日到26日。　　A:How many guests will there be in your party?　　A:您一行有几位客人?　　B:Just two. My wife and I.　　B:两人。我和我的夫人。　　A:Which kind of room would you like, a double or a twin?　　A:您想订个什么样的房间，双人间还是双床间?　　B:A double, please.　　B:双人间。　　A:Would you hold the line, please? I'll check our vacancies for those days. We have a twin at 480 yuan and another at 380 yuan. Which would you prefer?　　A:请您别挂电话，好吗?我看看那些天有没有空房间。先生，我们有一间480元和一间380元的双人间，您想订哪一间?　　B: We'll take the one at 480 yuan.　　B:我们要480元的。　　A:Yes, sir. May I have your name, please?　　A:好,先生。请问您贵姓?　　B:Brown.　　B:布朗。　　A:Mr.Brown, may I have your phone number, please?　　A:布朗先生，请问您的电话?　　B:Yes,my phone number is 3811658.　　B:我的电话号码是38116580　　A:What time do you expect to arrive?　　A:您预计几点钟到?　　B:Oh, a

p

Guest: Hello, is that Jinjiang Hotel? 你好，是锦江大酒店吗？ Operator: Hello, this is the switchboard operator of the hotel. What can I do for you? 您好，我是酒店总机接线员，您有什么事需要我做吗？ Guest: I want to have a reservation for a room. 我想预订客房。 Operator: Hold the line and let me transfer to the front desk for you. 请不要挂电话，我帮您转接总台. Clerk: Hello, this is the front desk speaking. I'm at your service. 您好，我是总台，愿为你效劳。 Guest: I want a room in your hotel. 我想定一个房间。 Clerk: What kind of room do you want, a standard or a flat? 您想要什么房间，标准间还是套间？ Guest: A standard. 标间 Clerk: Ok. When are you going to check in, please?好的。请问您什么时候入住？ Guest: Th day after tomorrow. 后天。 Clerk: In the morning or aftenoon? 上午还是下午？ Guest: At six in the aftrnoon. 下午六点。 Clerk: And how many days will you plan to stay, please? 请问，请问您打算住几日？ Guest: Three days. 三天。 Clerk: All right. We are looking forward to your conming. See you the day after tomorrow. 好的，期待您的到来，后天见。