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酒店培训英语句子

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百合妖妖1990

1. 常用语的酒店英语 Daily Service 日常服务酒店日常英语对话(一)-(Knocking at the door.)-(敲门.)-May I come in?-我可以进来吗?-Come in,please.-请进.-Please don't come in.-请不要进来.-Just a moment(a minute),please.-请稍等一下.酒店日常英语对话(二)-I'm sorry to disturb you.May I clean the room,sir?-对不起打扰你了,我来打扫一下房间好吗?-All right.Come in,please.-好的,请进来.-Please clean it when I am out.-我马上要出去,请等一会儿打扫.-May I change the water of the thermos now?-我现在可以换水吗?-Yes,please.-请换吧.酒店日常英语对话(三)-Some of my friends will come and see me this afternoon.Will you please give me some more hot bottles and tea cups?-下午我有几位朋友来访,请给加些热水瓶和茶杯.-Well,we'll send tea into the room when the visitors come.-好,客人来访我们会端茶进来的.-By the way,is there any mail for me?-顺便一下,有我的邮件吗?-No.If there is,I'll give it to you in time.-没有.如果有的话,我会及时给你送来的.酒店日常英语对话(四)-Why did you come in without my permission?-你为什么没经我允许就进来了?-It's my negligence.I beg your pardon.-我疏忽了,请你原谅.-I come and make the bed.Shall I do it now or later?-我来做夜床,你看是现在做还是等会儿做?-Since you have come,you may do it now?-既然来了,现在就做吧.-Here's your clean laundry.you'd better check it.-衣服洗好了,请您过目.酒店日常英语对话(五)-I am collecting the fee of the long distance call.-我来收长途电话费.-This is the bill for the room rent of half a day.-这是补半天房金的帐单.-Here is a telegram for you.-这儿有一封你的电报.-Why is it unsealed?-它怎么被拆开了?-Because there is no name of the receiver on the envelope,therefore the clerk unsealed it in order to find out the name of the receiver.-因为电报封面没有收报人姓名,服务台为了查对姓名而拆开的.酒店日常英语对话(六)-Have you lost anything today,sir?-先生,你今天丢过什么东西吗?-Yes,a wallet.I'm looking for it now.-丢了一只皮夹子,我正在找呢.-What is there in the wallet?-皮夹子里有些什么?-My daughter's photo and some money.-有一张我女儿的照片,还有一些钱.-Look,is this wallet yours?-看,这只皮夹子是不是你的?-Yes,it's mine.Thank you ever so much.-是我的,太感谢你了.酒店日常英语对话(七)-I want to borrow China Daily of these days.-我要看这几天的《中国日报》.-Please get some copise of China Pictorial for me.-请拿几份《中国日报》给我.-Please bring some chairs for me.-请拿几把椅子来.-Please get me some soap.-卫生间的肥皂要添了.-The slippers are wornout.Change them for me,please.-拖鞋坏了,请给换一双.-Get a hot-water bottle,please.-请拿一只热水瓶给我.-I feel a bit cold when I sleep.Please get me a blanket.-我睡得有点冷,请给我加一条毯子.-I need another pillow.-我需要加一只枕头.酒店日常英语对话(八)-All right,I'll get it for you right away.-好的,我就去拿.-Just a moment,I'll do it right now.-请稍等一下,我马上给你办好.-Excuse me.-对不起.-I am sorry.-很抱歉.-I beg your pardon.-请你原谅.-Pardon me for interrupting.-对不起打扰你们了.-Please excuse me for coming so late.-请原谅我来迟了.-I'm sorry I was so careless.-很抱歉我太粗心了.。 2. 酒店管理方面英语词汇 句子 2008-4-8 4:56:00 文:lutian2007 ■ 服务台常用词汇 management 经营、管理 market price 市价 cashier's desk 兑换处 coin 硬币 accounting desk 帐务处 check_out time 退房时间 voucher 证件 price list 价目表 check, cheque 支票 sign (动)签字 interest 利息 form 表格reservation 预订 reception desk 接待处 tip 小费 reservation desk 预订处 luggage office 行李房 …per thousand 千分之… spare (形)多余的 postpone (动)延期 cancel (动)取消 traveller's cheque 旅行支票 pay (动)付款 fill (动)填写administration 管理、经营 note 纸币 registration desk 入宿登记处 lobby 前厅 luggage rack 行李架 visit card 名片 identification card 身份证 rate of exchange 兑换率 conversion rate 换算率 charge (动)收费 bill 帐单 change money 换钱procedure 手续、程序 information desk 问询处 luggage label 行李标签 overbooking 超额订房 …per cent 百分之… reasonable (形)合理的 cash (动)兑换 keep (动)保留、保存 bank draft 汇票 accept (动)接受 procedure fee 手续费 fill in the form 填表 ■ 电讯服务 operator 电话员 house phone 内部电话 special line 专线 dial a number 拨号码 hold the line 别挂电话 can't put somebody through 接不通 ordinary telegram 普通电话receiver 听筒 city phone 城市电话 telephone number 电话号码 replace the phone 挂上电话 Line, please. 请接外线。 The line is busy(engaged) 占线。 send a telegram(cable) 发电报long distance 长途电话 telephone directory 电话簿 call somebody up 打电话给某人 can't hear somebody 听不见 can't get through 打不通 inland telegram 国内电报 ordinary mail 平信switchboard 交换台 central exchange 电话总局 The connection is bad. 听不清。 express telegram 加快电报 special despatch 专电 registered fee 挂号邮资 postcard 明信片 ■ 客房设备、用品 escalator 自动楼梯 bookshelf 书架 ground floor (英)底,层,一楼 cabinet 橱柜 switch 开关 venetian blind 百叶窗帘 curtain 窗帘 wastebasket 字纸篓tea trolley 活动茶几 night table 床头柜 first floor (英)二楼,(美)一楼 folding screen 屏风 hanger 挂钩 plug 插头 wall_plate 壁上挂盘 Chinese painting 国画elevator, lift 电梯 drawer 抽屉 second floor (英)三楼,(美)二楼 spring 弹簧 cushion 靠垫,垫子 socket 插座,插口 sitting_room 起居室 voltage 电压floor 楼层,地板 carpentry (总称)木器 tea table 茶几 bedclothes 床上用品 quilt 被子 mattress 床垫 thermos 热水瓶 transformer 变压器。 3. 在酒店常用的语句用英语怎么说 1) Good morning (afternoon ,evening),sir (madam).早上好(下午、晚上好),好,先生(夫人) 2) How do you do? (-- how do you do ?)您好! 3) Hello (or hi )!您好! 4) How is everything (with you )? (您的)一切都好吗? 5) How are you getting on ( or along ) these days ?这几天过得怎么样? 6) How are you ? (- Fine ,thank you .and you? )您的身体好吗? 7) Glad (nice ) to see you . 见到您很高兴。 8) Welcome to our hotel. 欢迎到我们的酒店来! 9) It's nice to meet you again , Mr. Johnson .再次见到您太好了,约翰逊先生。 10) Good –bye.(or bye-bye)再见! 11) Good night.晚安(晚间告别用) 12) Have a good rest.祝您休息好! 13) See you later (tomorrow). 以后(明天)见! 14) Hope to see you again soon. 希望不久再见到您! 15) Have a good time. 祝您过得愉快! 16) We wish you a pleasant stay in our hotel.愿您在我们饭店过得愉快! 17) Please don't leave anything behind.请不要遗忘你的东西。 18) Mind (or watch) your step! 请走好! 19) We wish you a pleasant journey. 祝您旅途愉快! 20) Have a nice trip!一路平安! 21) All the best!万事如意。 4. 关于酒店里用的英语口语短语 酒店日常英语口语如下: 1 Welcome to our hotel! 欢迎光临(我们酒店)。 2 Welcome, sir/madam! 欢迎光临。 3 Good morning/afternoon/evening。 早上/下午/晚上好! 4 Front Office/Restaurant/Recreational Meeting Room/Guestroom/Operator, May I help you? 您好,总台/餐厅/康乐中心/总机(我能为您做些什么?) 5 Tarime Petroleum Hotel, May I help you? 您好,塔里木石油酒店(我能为您做些什么?) 6 May I have your name/room number, please? 您可以告诉我您的姓名/房号吗? 7 One moment, please。 请您稍候。 8 Thanks! 谢谢您! 9 My pleasure! 不用客气! 10 Thank you for waiting。 您久等了。 11 Sorry to keep you waiting。 不起让您久等了。 12 Do you speak Chinese/English? 请问您讲中文/英文吗? 13 Do you have a reservation? 请问您有预订吗? 14 Show me your passport or identification, please。 请出示一下您的护照或证件。 15 How would you like to pay? In cash or by credit card? 您用什么方式付款,是用现金还是信用卡? 16 please show me your credit card。 请出示您的信用卡。 17 Please sign here。 请在这儿签字。 18 Here is your charge please。 这是找您的零钱。 19 This way, please。 这边请。 20 Follow me, please。 请跟我来。 21 After you, please。 您先请。 22 Hope you enjoy your stay! 希望您在这里过得愉快! 23 Hope you have a good trip! 祝您旅途愉快! 24 Good luck! 祝您好运! 25 Have a nice day1 祝您一天愉快! 26 Here you are。 给您。 27 Sorry 。 对不起。 28 Not at all。 没关系。 29 Of course。 当然可以。 30 Pardon? 请您再重复一遍,好吗? 31 No problem。 没问题。 32 Excuse me。 对不起,打扰一下。 33 Hold on, please。 请别挂电话。 34 Goodbye/Bye-bye! 再见! 35 The lift/toilet is over there。 电梯/洗手间在那边。 36 Banquet Hall is on the second floor。 宴会厅在二楼。 37 The Conference Center is just a cross the street。 会议中心在马路对面。 38 Do you have a reservation? 请问您有预定吗? 39 How many people, please? 请问您们是几位? 40 What kind of room do you want? 请问您需要哪种房间? 41 A single/twin room/suite is¥1200 per day。 单间/标准间/套间每天是1200元。 42 Breakfast is included in the price。 早餐已包含在房费中。 43 The local call is free,please press 9 before。 市话是免费的,请先拨9。 44 Check out time is before 2:00pm。 退房时间是下午2点以前。 45 Do you need a morning call? 请问您需要叫早服务吗? 46 Check out, please? 请问是结账吗? 47 please show me your room card and your receipt。 请出示您的房卡和收据。 48 Housekeeping, may come in? (客房)服务员,我可以进来吗? 49 May I clean your room now? 我可以现在打扫房间吗? 50 This is a hair-dryer you need。 这是您需要的吹风机。 51 If you need any help, please redial (1111) four ones。 如果您需要帮助,请拔1111。 52 Good nights! 晚安! 53 Here's your table。 这是您的座位。 54 What would you like to drink? 请问您喝点什么饮料? 55 Small or large? 您需要大份还是小份? 56 Anything else? 您还需要别的吗? 57 Let me repeat your order, please。 我给您重复一下菜单吧。 58 Hope you enjoy your meal。 祝您用餐愉快! 59 The total is¥38。 总消费是38元。 60 Please write the invoice payer。 请写一下您的发票付款单位。 61 Please keep your charge and invoice。 请收好您的零钱和发票。 62 Do you need a taxi? 请问您需要出租车吗? 63 May I take your luggage, please? 我帮您拿行李好吗? 64 Where are you to going, please? 请问您要去哪里? 65 Welcome to our hotel next time。 5. 酒店英语口语的常用语句有哪些 酒店英语口语在快餐厅里中常见词汇有: 要一个汉堡和一杯冰茶。 I'd like a hamburger and an iced tea. *iced tea因为发音相同,有时也可写成ice tea。 May I have two hot dogs, please?/ May I have two hot dogs, please? (我要两个热狗。) Anything else? (还要别的吗?) Two hot dogs, please.请加蕃茄酱和芥末。呵呵不是很多啊,我在恩京学习的酒店英语口语,之前我想竞聘3星大酒店学习的酒店英语口语,恩京是朋友推荐的,恩京实行电话教学,学习、工作忙也不怕,能随时随地进行电话学习,我这高中毕业的水平都能学,呵呵何况你呢!祝你学习好,顺利! 6. 可以在饭店里看到的英文单词和句子有哪些 Restaurant and Pub 餐馆酒吧73. Air conditioned 空调开放 Daily specials 每日特色菜 Drinks purchased are for taken away only. 饮料仅供外卖 Eat in or take away 店内吃或外卖 Please ask to taste. 欢迎品尝 Take away service available. 提供外卖 Today's special/Today's specialties 今日特色菜 Try our summer range of food.品尝夏季各种食品 Wines & spirits 红酒白酒 Do not touch the exhibits/s. 勿触摸展品/物品 No tipping. 不收小费The Relentless Pursuit of Perfection追求完美永无止境Enjoy Coca-Cola.(Coca-Cola) 请喝可口可乐。 (可口可乐) Fresh-up with Seven-up.(Seven-up) 提神醒脑,喝七喜。(七喜)。 7. 酒店常用英语有哪些 Daily Service 日常服务 -(Knocking at the door.)-(敲门。) -May I come in?-我可以进来吗? -Come in,please.-请进。 -Please don't come in.-请不要进来。 -Just a moment(a minute),please.-请稍等一下。 -I'm sorry to disturb you.May I clean the room,sir?-对不起打扰你了,我来打扫一下房间好吗? -All right.Come in,please.-好的,请进来。 -Please clean it when I am out.-我马上要出去,请等一会儿打扫。 -May I change the water of the thermos now?-我现在可以换水吗? -Yes,please.-请换吧。 -Some of my friends will come and see me this afternoon.Will you please give me some more hot bottles and tea cups? -下午我有几位朋友来访,请给加些热水瓶和茶杯。 -Well,we'll send tea into the room when the visitors come. -好,客人来访我们会端茶进来的。 -By the way,is there any mail for me?-顺便一下,有我的邮件吗? -No.If there is,I'll give it to you in time.-没有。如果有的话,我会及时给你送来的。 -Why did you come in without my permission?-你为什么没经我允许就进来了? -It's my negligence.I beg your pardon.-我疏忽了,请你原谅。 -I come and make the bed.Shall I do it now or later?-我来做夜床,你看是现在做还是等会儿做? -Since you have come,you may do it now?-既然来了,现在就做吧。 -Here's your clean laundry.you'd better check it.-衣服洗好了,请您过目。 -I am collecting the fee of the long distance call.-我来收长途电话费。 -This is the bill for the room rent of half a day.-这是补半天房金的帐单。 -Here is a telegram for you.-这儿有一封你的电报。 -Why is it unsealed?-它怎么被拆开了? -Because there is no name of the receiver on the envelope,therefore the clerk unsealed it in order to find out the name of the receiver. -因为电报封面没有收报人姓名,服务台为了查对姓名而拆开的。 -Have you lost anything today,sir?-先生,你今天丢过什么东西吗? -Yes,a wallet.I'm looking for it now.-丢了一只皮夹子,我正在找呢。 -What is there in the wallet?-皮夹子里有些什么? -My daughter's photo and some money.-有一张我女儿的照片,还有一些钱。 -Look,is this wallet yours?-看,这只皮夹子是不是你的? -Yes,it's mine.Thank you ever so much.-是我的,太感谢你了。 -I want to borrow China Daily of these days.-我要看这几天的《中国日报》。 -Please get some copise of China Pictorial for me.-请拿几份《中国日报》给我。 -Please bring some chairs for me.-请拿几把椅子来。 -Please get me some soap.-卫生间的肥皂要添了。 -The slippers are wornout.Change them for me,please.-拖鞋坏了,请给换一双。 -Get a hot-water bottle,please.-请拿一只热水瓶给我。 -I feel a bit cold when I sleep.Please get me a blanket.-我睡得有点冷,请给我加一条毯子。 -I need another pillow.-我需要加一只枕头。 -All right,I'll get it for you right away.-好的,我就去拿。 -Just a moment,I'll do it right now.-请稍等一下,我马上给你办好。 -Excuse me.-对不起。 -I am sorry.-很抱歉。 -I beg your pardon.-请你原谅。 -Pardon me for interrupting.-对不起打扰你们了。 -Please excuse me for coming so late.-请原谅我来迟了。 -I'm sorry I was so careless.-很抱歉我太粗心了。

138 评论(10)

大米粒圆又圆

下面是我整理的酒店日常英语对话,欢迎大家阅读!   酒店日常英语对话:   -(Knocking at the door.)-(敲门。)   -May I come in?-我可以进来吗?   -Come in,please.-请进。   -Please don't come in.-请不要进来。   -Just a moment(a minute),please.-请稍等一下。   -I'm sorry to disturb you.May I clean the room,sir?-对不起打扰你了,我来打扫一下房间好吗?   -All right.Come in,please.-好的,请进来。   -Please clean it when I am out.-我马上要出去,请等一会儿打扫。   -May I change the water of the thermos now?-我现在可以换水吗?   -Yes,please.-请换吧。   -Some of my friends will come and see me this afternoon.Will you please give me some more hot bottles and tea cups?   -下午我有几位朋友来访,请给加些热水瓶和茶杯。   -Well,we'll send tea into the room when the visitors come.   -好,客人来访我们会端茶进来的。   -By the way,is there any mail for me?-顺便一下,有我的邮件吗?   -No.If there is,I'll give it to you in time.-没有。如果有的话,我会及时给你送来的。   -Why did you come in without my permission?-你为什么没经我允许就进来了?   -It's my negligence.I beg your pardon.-我疏忽了,请你原谅。   -I come and make the bed.Shall I do it now or later?-我来做夜床,你看是现在做还是等会儿做?   -Since you have come,you may do it now?-既然来了,现在就做吧。   -Here's your clean laundry.you'd better check it.-衣服洗好了,请您过目。   -I am collecting the fee of the long distance call.-我来收长途电话费。   -This is the bill for the room rent of half a day.-这是补半天房金的帐单。   -Here is a telegram for you.-这儿有一封你的电报。   -Why is it unsealed?-它怎么被拆开了?   -Because there is no name of the receiver on the envelope,therefore the clerk unsealed it in order to find out the name of the receiver.   -因为电报封面没有收报人姓名,服务台为了查对姓名而拆开的。   -Have you lost anything today,sir?-先生,你今天丢过什么东西吗?   -Yes,a wallet.I'm looking for it now.-丢了一只皮夹子,我正在找呢。   -What is there in the wallet?-皮夹子里有些什么?   -My daughter's photo and some money.-有一张我女儿的照片,还有一些钱。   -Look,is this wallet yours?-看,这只皮夹子是不是你的?   -Yes,it's mine.Thank you ever so much.-是我的,太感谢你了。   -I want to borrow China Daily of these days.-我要看这几天的《中国日报》。   -Please get some copise of China Pictorial for me.-请拿几份《中国日报》给我。   -Please bring some chairs for me.-请拿几把椅子来。   -Please get me some soap.-卫生间的肥皂要添了。   -The slippers are wornout.Change them for me,please.-拖鞋坏了,请给换一双。   -Get a hot-water bottle,please.-请拿一只热水瓶给我。   -I feel a bit cold when I sleep.Please get me a blanket.-我睡得有点冷,请给我加一条毯子。   -I need another pillow.-我需要加一只枕头。   -All right,I'll get it for you right away.-好的,我就去拿。   -Just a moment,I'll do it right now.-请稍等一下,我马上给你办好。   -Excuse me.-对不起。   -I am sorry.-很抱歉。   -I beg your pardon.-请你原谅。   -Pardon me for interrupting.-对不起打扰你们了。   -Please excuse me for coming so late.-请原谅我来迟了。   -I'm sorry I was so careless.-很抱歉我太粗心了。   问候及回答:   1. Good morning (afternoon, evening), sir (madam).   早上(下午、晚上)好,先生(夫人)。   2. How do you do? Glad to meet you.   您好!(初次见面) 很高兴见到您。   3. How are you? Fine, Thanks. And you?   您好吗? 很好,谢谢。您好吗?   4. Welcome to our hotel (restaurant, shop).   欢迎到我们宾馆(餐厅、商店)来。   5. Wish you a most pleasant stay in our hotel.   愿您在我们宾馆过得愉快。   6. I hope you will enjoy your stay with us. I hope you are enjoying your stay with us.   希望您在我们宾馆过得愉快。(客人刚入店时) 希望您在我们宾馆过得愉快。(客人在饭店逗留期间)   I hope you have enjoyed your stay with us.   希望您在我们宾馆过得愉快。(客人离店时)   7. Have a good time!   祝您过得愉快!   电话用语:   8. **Hotel, front desk. Can I help you?   **饭店,前厅。您找谁?   9. Sorry, I’ve dialed the wrong number.   对不起,我拨错号了。   10. May I speak to your front office manager?   能和你们前台经理说话吗?   11. Sorry, he is not in at the moment.   对不起,他现在不在。   12. Would you like to leave a message?   您要留口信吗?   13. Pardon. I beg your pardon.   对不起,请再说一遍,好吗? 对不起,请再说一遍,好吗?       酒店日常英语 句子 二:   Receiving a walk-in guest. 为散客登记   How many people do you have ,XX Mr./Mrs.? 先生/小姐,请问您有几位?   What kind of room do you prefer,XX Mr./Mrs. Please ? XX先生/小姐,请问您想要哪种房间?   Just a moment, I have to check if there’s a room available XX Mr./Mrs.   XX先生/小姐,请稍等,我看看有没有空房。   Here is a brochure of our hotel and our tariff, XX Mr./Mrs. 先生/小姐 给您我们酒店介绍和价目表。   We’ll give you a 10% discount, XX Mr./Mrs. XX先生/小姐,我们给您九折优惠。   Would you like to register, please? XX Mr./Mrs. XX先生/小姐,请您登记,好吗?   You have to register individually, please. XX Mr./Mrs. XX先生/小姐,请您们分开登记,好吗?   Would you fill in this registration form, please? XX Mr./Mrs. XX先生/小姐请您填一下登记表。   Would you please put your nationality there, sir? 先生,请您将您的国籍写在这儿。   Would I ask you to put your name in block capital? XX Mr./Mrs.   XX先生/小姐请用大写字母写您的名字,好吗?   May I have your occupation, please? 请问您的职业?   Would you sign your name, please? /I’ll need your signature. XX Mr./Mrs. XX先生/小姐,请签名。   Would I see your passport, please?/Sir, would you mind showing your passport? XX Mr./Mrs.   XX先生/小姐,能出示一下您的护照吗?   I’m afraid your room is not ready yet. Would you mind waiting, please? XX Mr./Mrs.   XX先生/小姐,恐怕您的房间还没收拾好,希望您不介意在这里等一下。   How would you like to pay by cash or credit card,XX Mr./Mrs. ? XX先生/小姐,请问您是现金或是信用卡付款?   How long will you stay here,XX Mr./Mrs.? XX先生/小姐,您准备在我们酒店住多久?   How would you like to settle you Account? In cash or by credit card? XX Mr./Mrs.   XX先生/小姐,您付现金还是用信用卡付账?   Please pay at the cashier over there,XX Mr./Mrs. XX先生/小姐,请到那边的收银台付款。   Would you mind filling out this form while I prepare your keycard? XX Mr./Mrs.   XX先生/小姐,在我准备钥匙卡的时候,您能填一下这张表吗?   May I have your passport so that I can fill in you visa number and place of entry , xx Mr./Mrs.   XX先生/小姐,能用一下您的护照填一下您的签证号码和入境口岸吗?   Would you tell me your departure date? / What time will you check out? XX Mr./Mrs.   XX先生/小姐能告诉我您的离店日期吗?   Our rack rate is RMB 498,XX Mr./Mrs.. XX先生,我们的门市价格是498元。   The room rate for a double room is RMB 368 plus 15% service charge, not including breakfast. XX Mr./Mrs.   XX先生/小姐,双人房是368元加上15%的服务费,不包括早餐。   I have to ask you to pay RMB1500 for deposit,XX Mr./Mrs.. XX先生/小姐,您需要付1500元人民币作为押金。   As a hotel policy, we require one day’s room charge as deposit for guests without a reservation.   按酒店规定,没有预订的客人得付一天房费作为押金。   Would you like a smoking or non-smoking room , XX Mr./Mrs.?   XX先生/小姐,您需要一间吸烟房还是不吸烟房?   XX Sir/Madam, you room number is 2103. This is your room key. The rate is RMB 498 for one night, no service charge. And the bellboy will show you to your room. Have a nice stay.   XX先生/小姐,您的房间号码是2103。这是您的房间钥匙,房间是498元每晚,免服务费。行李生会带您去房间的,祝您愉快。   Please remember to return your key before you leave our hotel , XX Mr./Mrs.   XX先生/小姐,在您离开酒店前,请记住归还钥匙。   Sir, Here is your room key and room card for you. And your room rate includes one buffet breakfast in the western restaurant.   先生,这是您的房间钥匙和房卡,您的房费包括西餐厅的一次(自助)早餐。   The check-out time is postponed to 2:00pm/ You can check out before 2:00 pm tomorrow. XX Mr./Mrs.   XX先生/小姐,我们的退房时间延迟到下午2:00。   XX Mr./Mrs. Would you please sign your name here? XX先生/小姐,请您签一下名?   XX Mr./Mrs. May I confirm your departure date , Please ? XX先生/小姐,能确认一下您的离店日期吗?   Registering a tour group 为团队登记   XX Mr./Mrs. Who is the Tour leader, please? XX先生/小姐,请问谁是领队?   I’d like to reconfirm your reservation and the schedule for the period of your stay. XX Mr./Mrs.   XX先生/小姐,我想确认一下贵团的预订和日程。   Is there any change in the number in your group ,XX Mr./Mrs.? XX先生/小姐,您的团队人数有变化吗?   You have made a reservation for 14 double rooms and 6 single rooms. Here is the rooming list, is that right? XX Mr./Mrs.   XX先生/小姐,您们预订了14个双人间和6个单人间。 这是住房名单,对吗?   XX Mr./Mrs. Here are the room keys and breakfast vouchers. XX先生/小姐,这是房间钥匙和早餐券。   XX Mr./Mrs. Your check out time is 8:00 a.m. on the 16th. Has there been any change in your schedule? We’ll arrange a morning call at 6:30 am.   XX先生/小姐,您们是16日早8:00离店,日程有变化吗?我们安排早6:30叫早。   XX Mr./Mrs. If there is any change, Would you notify the Front Desk, please?   XX先生/小姐,如有变化,请通知前台。

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1、Would you want to lodge?2、Which kind of room do you like? Single, standard or luxury suite?3、We provide the buffet breakfast. Our cafeteria is on the the second floor, you can go there by elevator.4、This is our price list,please read it.It is unable to make international long-distance calls in our hotel temporarily.

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