背信弃翊
随着全球化的不断加深以及世界科技的迅猛发展,作为世界普通话的英语,其重要性日趋上升。我整理了预订酒店英语对话稿，欢迎阅读!
Scene:The telephone in Swan House rings.A captain(c) answers the call.
场景：在天鹅宾馆电话响了。一个领班在接电话。
C:Good morning.The Swan House.Li Ming speaking.May I help you?
早上好，我是天鹅宾馆的李明您有什么需要帮助。
G:What time do you open this evening?今晚你们什么时候营业。
C:We open at six thirty, madam.And we take the last orders at ten thirty.
女士，我们6：30开始，10：30打烊。
G:Well, I’d like to reserve a table for four this evening.
好的，晚上我要预订一个4人桌。
C:Yes,madam.What time would you like to have your table?
好的，女士。你想什么时候要呢。
G:About seven,I think.我想大约7点吧。
C:A table for four at seven this evening.May I have your name,madam?
晚上7点，一张4人桌，我能知道你的名字吗，女士?
G:Leavens,Mary Leavens.
C:Thank you,Mrs Leavens.We lood forward to having you this evening.
谢谢，Mrs Leavens。我们期待今晚你的到来。
G:Oh, one more thing.Any chance of a table by the window?We’d like to enjoy the night view of Shanghai.
噢，还有一件事，有靠窗的桌子吗?我们想欣赏一下上海的夜景。
C:I see. Leave it to me.We will try our best.Is there anything else I can for you?
我明白，为你预留，我们将尽全力，还有什么为您服务的吗?
G:No,thanks.Good-bye.没有了，谢谢。再见。
C:Good-bye,Mrs Leavens.And have g good day.
再见Mrs Leavens。玩得愉快。
Front Desk: Royal Hotel, can I help you?
前台：皇家酒店，我能为您服务吗?
John: Yes. I need a room for three days from May 2 to May 4. Do you have any vacancies?
约翰：我想订一个房间，五月2号到4号，请问你们还有空房吗?
Front Desk: Yes, we have. What kind of room would you like?
前台：还有空房。您需要什么样的房间?
John: I'd like a suite with an ocean view, please.
约翰：我想要一个可以看到海景的套房。
Front Desk: No problem, sir.
前台：没问题，先生。
John: How much will that be?
约翰：价格如何?
Front Desk: It's RMB 400 per night.
前台：每晚400元。
John: That's a little high. I'm told your hotel is offering a discount now.
约翰：价格有点高。我听说你们酒店正在打折。
Front Desk: Yes, we were, but the offer ended yesterday. I'm sorry.
前台：是的，但打折期昨天就结束了。很抱歉。
John: Oh, I see. Then do you have anything less expensive?
约翰：我明白了。那么你们是否还有其他便宜一点的套房?
Front Desk: No, sir. This is the least expensive suite we have at the moment.
前台：没有了，先生。到目前为止，这是最便宜的套房。
John: OK, I'll take it. By the way, does the price include breakfast?
约翰：那好吧，我就预定它了。顺便问一下，房价是否包括早餐?
Front Desk: Yes, it does. Now could I have your name, please?
前台：是的，包括早餐。现在我能问一下您的名字吗?
John: My name is John Deep.
约翰：我叫John Deep。
Front Desk: Would you kindly spell that for me?
前台：您能拼一下吗?
John: That is J-o-h-n D-e-e-p.
约翰：J-o-h-n D-e-e-p.
Front Desk: Thank you. How many nights would you like to stay?
前台：谢谢。另外您预计在此停留多久?
John: Three nights, from May 2 .
约翰：三天，五月2号开始。
Front Desk: Certainly, sir. Our check-in time is after 1:00pm. We look forward to seeing you.
前台：好的。我们的登记时间是在下午一点钟之后。静候您的光临。
John: Thank you.
约翰：谢谢。
Receptionist:—Good afternoon, Santa Hotel. May I help you?
下午好，Santa酒店，有什么可以帮您?
Mrs Ryefield:—Yes. I´d like to book a room, please.
我想订房。
Receptionist:—Certainly. When would you like to have the room madam?
当然，您想要什么时候的房间呢?
Mrs Ryefield:—3rd of March.
3月3号
Receptionist:—How long will you be staying?
您想住多久?
Mrs Ryefield:—Three nights.
3个晚上。
Receptionist:—What kind of room would you like, madam?
好的，女士，您想要什么类型的房间?
Mrs Ryefield:—Er... Double room. I´d appreciate it if you could give me a room with a view over the lake.
双人房吧。如果你能个帮我订个带湖景的，就最好了。
Receptionist:—Certainly, madam. I´ll just check what we have available. . . I am so sorry, we do not have double room available on 3rd of March, but we do have king size room available with a really splendid view. Would you mind having a king size room instead of double room?
当然，女士，先让我看下我们的房间情况……很抱歉，3月3号的双人房没有了，但是我们有带豪华景观的大床房，可以吗?
Mrs Ryefield:—How much is the charge of king size room per night?
大床房多少钱一晚?
Receptionist:—It is 680 RMB per night.
680元一个晚上。
Mrs Ryefield:—Well not bad. I would like to have one then.
哦还好，那要大床房吧。
Receptionist:—Great. Would you like breakfast?
好的，您想要早餐吗?
Mrs Ryefield:—No, thanks.
不了，谢谢。
Receptionist:—Who´s the booking for, please, madam?
女士，请问预订人的姓名是?
Mrs Ryefield:—Mr and Mrs Ryefield, that´s R-Y-E-F-I-E-L-D.
Ryefield先生和Ryefield女士。
Receptionist:—Okay, let me make sure I got that: Mr and Mrs Ryefield. king size room for March of 3rd, 4th and 5th. Is that correct?
好的，我再确认一下信息，Ryefield先生和Ryefield女士预定的从3月3日到3月5日，3晚的大床房，对吗?
Mrs Ryefield:—Yes it is. Thank you.
是的，谢谢!
Receptionist:—You are very welcome. Is there anything I can help you with?
不客气，还有什么可以帮您的吗?
Mrs Ryefield: - I guess that's all for now.
目前就这些了。
Receptionist: Thank you for choosing Santa Hotel and have a nice day. Goodbye.
好的，感谢您选择Santa酒店，祝您愉快，再见。
Mrs Ryefield:—Goodbye!
再见!
小苹果花苑
若是旅游时没有事先预订酒店，就算我们会英语那又怎么样呢?下面是我给大家整理的打电话订酒店的英语对话，供大家参阅!
Scene:The telephone rings. The Reservations (R) answers the phone.
R: Reservations. May I help you?
Client(C): Yes. The American People-to-people Education Delegation will be visiting Shanghai at the end of this month. I’d like to book 10 double rooms with twin beds for five days.
R: For which dates?
C: For May 23rd, 24th, … and 27th.
R: One moment please, sir.
(The reservations check the list.)
Yes, we can confirm 10 rooms for five days.
C: Thank you. Is there a special rate for a group reservation?
R: Yes, there is a 10 per cent discount.
C: That’s fine.
R: By the way, how will they be getting to Shanghai? Will they be coming by air?
C: Yes.
R: Could you give me the flight number, please, in case the plane’s late?
C: Oh, sorry. I don’t know the flight number, but I’ll let you know by phone tomorrow.
R: Thank you, sir.
C: Oh, yes. According to the program, they’ll have a meeting on the 25th. Have you got a big conference hall?
R: Yes, sir, we have a very nice multi-function hall, but you’ll have to speak to the manager about that. Please hold on a moment and I’ll see if I can put you through.
此外，随着服务业的发展，饭店会越来越注重个性化服务，尽量满足客人的需求，所以如果你有什么特殊对房间的要求，也可以在预约时提出，使你在饭店的休息可以更加舒适和方便，何乐而不为呢。
C:
Good morning, this is the Front Desk.May i help you,sir?
早上好，这是前台。需要我帮忙吗,先生?
G:
yes,i'dlike to reserve a room.
是的，我想要订个房间
C:
Thank you,Sir.For which date?
谢谢，先生。订哪一点的?
G:
From November 9th
11月9日起
C:
For how many nights?
住几晚?
G:
For two nights.
两晚
C:
How many guests will there be in your party?
有多少人和你一起?
G:
Just my wife and i
仅仅和我的妻子
C:
Which kind of room would you prefer,a double or a twin?
你想订哪种类型的房间，一张双人床还是两张单人床的?
G:
A twin，please
两张单人的吧
C:
Could you hold the line,please?i'll check our room availability for those days,thank you for waiting,sir.we have a twin at RMB 1000 Yuan and atRMB 1500 Yuan,which would you prefer?
能稍等下吗?我将帮你查一下这几天我们的客房供应情况，让你久等了，我们这有一间1000元和1500的，你喜欢哪一种?
G:
We'll take the one at RMB15OO Yuan.
我们要1500的那间吧
C:
Certainly,sir.Could you give me your name,please?
好的，先生，请你告诉我你们的姓名吗?
G:
Yes,it's John Davis,D-a-v-i-s.
是的，约翰戴维斯，D-a-v-i-s.
C:
Mr.Davis.May I have your phone number,please?
戴维斯先生，你能告诉我你的电话号码吗?
G:
Yes,the number is 01-5639-1875.
电话是01-5639-1875
C:
What time do you expect to arrive,sir?
什么时候到呢，先生?
G:
Oh,around 8.00 a.m. ,i suppose.
大概上午8点吧
C:
I'd like to confirm your reservation,sir.A twin room for Mr.and Mrs.Davis at RMB 1500 Yuan per night for two nights from November 9th to November 11th.My name is Steve and we're looking forward to serving you.
我想确定下您的预定信息，先生。你和你的夫人一间价格为1500元的双人房。从11月9日到11月11日住两个晚上，我叫史蒂夫，期待你们的光临!
Scene:Henry Bellow (B) and Margaret Bellow (M), an American couple, are going to spend their Holidays in China. Now Mr. Bellow is making a reservation at Haitian Hotel in Shanghai through a long distance call.
Reservations (R): Shanghai Haitian Hotel. Reservation Desk. Can I help you?
B: I’m calling from New York. I’d like to book a room in your hotel.
R: What kind of room would you like, sir? We have single rooms, double rooms, suitesand Deluxe suites in Japanese, British, Roman, French and presidential styles.
B: A British suite, please.
R: Would you like breakfast?
B: No, thanks.
R: Can you give me your name please, sir?
B: Bellow. B-E-L-L-O-W.
R: Thank you, Mr. Bellow. And your arrival and departure dates?
B: From May 26th to May 29th.
R: Very well, Mr. Bellow. British suite without breakfast from May 26th to May 29th. Am I correct, Mr. Bellow?
B: Yes, thank you.
R: What time will you be arriving, Mr. Bellow?
B: Around 5:00 p.m.
R: All right. You’ll be expected to be here then.
B: That’s fine. Thank you, madam. Good-bye.
R: Good-bye.
Scene: The Reservations (R) answers the phone as soon as it rings.
R: Reception. Can I help you?
Client (C): I’d like to book a single room with shower for Mr. George Smith. He plans to arrive on the 20th of this month.
R: How long will he be staying?
C: I don’t know, but it could be anything from seven to tend.
R: Then we can only confirm a room from the 20th to the 27th. I’m afraid we won’t be able to guarantee him a room after the 27th. We usually have high occupancies in the peak seasons.
C: What if there isn’t any room then?
R: Don’t worry, sir. We can either put him on a waiting list or find him a room in a nearby hotel.
C: Fine. How much do you charge for a single room with breakfast?
R: For one night, the hotel cost would be 200 yuan. How will he be paying, sir?
C: His company will cover all the expenses. We’ll send you a check right away.
R: Thank you, sir.
C: Thank you. Good-bye.
优质英语培训问答知识库
