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chocolate宸

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CRM (Customer Relationship Management) first by American Gartner Group formally in 1997 with the Management and marketing concept development and evolution, Customer Relationship has become a common concern of industry and academia, worldwide CRM market is also experiencing rapid growth in 1997 to 1999, global CRM market average annual growth rates, 91% of showing the IT industry in the same period of growth was only 12%, the world's fastest-growing CRM is undoubtedly one of the big main application fields are CRM industry, manufacturing, financial services and public undertakings, such as retailing, stores and other emerging Internet with Internet firms have been closely linked to the victims of CRM become

汉文翻译英语在线

208 评论(12)

UPSILON宇普西龙

我给你推荐一款好用的翻译软件“语音翻译器”,你是用它自己翻译吧!不然你下次遇到这种事还是需要问人。

操作步骤:

1:在应用市场打开我们的手机翻译工具“语音翻译器”,手机工具的好处在于使用起来方便快捷。打开后我们在语音翻译和文本翻译中选择一种自己喜欢的翻译模式,比如文本翻译模式。

2:选择语种,目标语种选择英语,源语种我们选择中文,如果你习惯写中文繁体的话也有中文繁体模式供你选择。

3:进入中文翻译英语页面,点击文本框输入你想要进行翻译的文字,输入完成后点击翻译按钮,进入中文翻译英语页面。

4:翻译页面,翻译结果会以语音和文本两种方式同时出现,你可以将文字展现给对方的同时,点击文本框中的喇叭进行语音播放。

5:收藏,在文本框中有一个编辑工具是收藏,点击后,你可以通过左上角的设置中找到收藏夹,在里面你可以对自己收藏的文本进行各种编辑。

6:意见反馈,点击左上角的设置按钮,里面有一个意见反馈功能,点击后,你可以通过邮箱等方式对你所遇到的任何问题进行反馈。

7:语音翻译模式,除了文本翻译模式外还有语音翻译模式可以选择,而语音翻译模式中可以进行中英文在线语音互译。

103 评论(8)

果冻爱之梦

1, she lived in Shanghai ten years ago.2, I will be a movie star in 5 years.3, I think that more people would go swimming4, Mary is going to be an astronant.5, live in an appartment.6, in the space station7, Fly to the moon by rocket8, work near here

297 评论(10)

翻滚的石榴

CRM's originsCRM (Customer Relationship Management) was first proposed by Gartner Group in 1997, the United States formally proposed. Management and Marketing with the continuous development and evolution of ideas, customer relationship has become a common business and academic focus of attention, worldwide CRM market is in a rapid increase. 1997 to 1999, the global CRM market, showing a 91% average annual growth rate, while the growth rate of the IT industry, only 12%, CRM is no doubt the fastest growing areas of major. The main areas of CRM applications in manufacturing, telecommunications, utilities, financial services and retail, online shopping malls and a number of emerging companies closely linked with the Internet has become the first victims of CRM.CRM spread to China in 1999 thing, but to start the real large-scale research on CRM in the second half of 2000. End of the year 2000, the company invites vendors Oracle partners HP, EMC and PricewaterhouseCoopers jointly held in Beijing, "what customers think," customer relationship management application seminars; in October 2000 was split out from Lucent Technologies Avaya company also held a simmering "CRM Forum"; IBM company in December as "CRM" month, while leveraging the company website solutions "hot activities." China's Ministry of Information after long-term planning, organized the "First International Conference on Customer Relationship Management", which started my study and application of customer relationship management craze. Research institutions have the author of CRM concepts, content, implementation and application issues, Oracle, IBM, SAP, Siebel and other vendors have also involved in the Chinese market, the domestic software industry, such as UF, Kingdee, and even into an interactive, Knowledge and Innovation Community, also introduction of native competing CRM solutions, for a time in our development of the formation of a CRM boom.Customer Relationship Management system to understand the origin and development path for us to deeply understand and grasp the true concept of customer relationship management, content plays an important role. In fact, as early as 60 years in the 20th century, the dean of academic management Peter Drucker pointed out that "the essence of business is to obtain and retain customers", which is the academic theory related to CRM records discussed earlier. In 1983, an American scholar Theodore Levitt praised as a landmark in the field of relationship marketing article "After the Sale is Over", beginning the marketing research industry market relations curtain. Levitt pointed out that "the relationship between buyers and sellers rarely terminated after the end of a deal. On the contrary, instead of trading after the end of this relationship has been strengthened, and influence the buyer decided to purchase the next choice. The focus should be how to shift from selling to After the sale to ensure customer satisfaction consistently. "selling the concept of the article put forward during the popular" only be a good salesman is not enough to develop lasting relationships is the company's most important assets, "so concept, the researchers brought to the subsequent far-reaching implications. Subsequently, the American scholar Berry for the first time that "relationship marketing" concept, and its introduction of the scope of services, has opened a formal theory in the study of the relationship between customer prelude, he had a preliminary relationship marketing definition: to attract and maintain and strengthening the relationship with customers. In 1984, Evers (Ives) and Lille Commons (Learmonth) proposed the concept of customer relationship management, analysis of the customer life cycle characteristics of different stages and changes in customer demand for enterprise analysis of Consumer Behavior, master of Consumer psychological theory provides a rule-based regularity. The proposed concept can be said to a certain extent, promoted the development of the concept of customer relationship management, allows companies starting to focus on long-term interests of the customer relationship and business relationship between the customer relationship management is seen as the seed of thought.CRM Definition     CRM with a customer-centric business model and innovative enterprise management mechanism, it is through the integrated application of various information technologies and integrated management of hardware and software owned by the enterprise to conduct in-depth customer data mining and efficient management, relying on marketing theory focus of communication from the customer and build a harmonious customer relations, production, sales, service and technical support to conduct a thorough full integration to customer relationship through effective improvements to increase production, marketing and services related to business efficiency , targeted to provide customers with valuable products or services to maximize customer value and maximize the balance between corporate earnings.

218 评论(14)

贪吃的猫猫410

CRM's originsCRM (Customer Relationship Management) was first proposed by Gartner Group in 1997, the United States formally proposed. Management and Marketing with the concept of continuous development and evolution of customer relationship has become a common business and academic focus of attention, worldwide CRM market is in a rapid increase. 1997 to 1999, the global CRM market, showing a 91% average annual growth rate, while the growth rate of the IT industry, only 12%, CRM is no doubt the fastest growing areas of major. The main areas of CRM applications in manufacturing, telecommunications, utilities, financial services and retail, online shopping malls and a number of emerging companies closely linked with the Internet has become the first victims of CRM.CRM spread to China in 1999 thing, but to start the real large-scale research on CRM in the second half of 2000. End of the year 2000, the company invites vendors Oracle partners HP, EMC and PricewaterhouseCoopers jointly held in Beijing, "what customers think," customer relationship management application seminars; in October 2000 was split out from Lucent Technologies Avaya company also held a simmering "CRM Forum"; IBM company in December as "CRM" month, while using the company website solutions "hot activities." China's Ministry of Information after long-term planning, organized the "First International Conference on Customer Relationship Management", which started my study and application of customer relationship management craze. Research institutions have the author of CRM concepts, content, implementation and application issues, Oracle, IBM, SAP, Siebel and other vendors have also involved in the Chinese market, the domestic software industry, such as UF, Kingdee, and even into an interactive, Knowledge and Innovation Community, also introduction of native competing CRM solutions, for a time in our development of the formation of a CRM boom.Customer Relationship Management system to understand the origin and development path for us to deeply understand and grasp the true concept of customer relationship management, content plays an important role. In fact, the early 60s in the 20th century, the dean of academic management Peter Drucker pointed out that "the essence of business is to obtain and retain customers", which is the basis of academic theory of the CRM record discussed earlier. In 1983, an American scholar Theodore Levitt praised as a landmark in the field of relationship marketing article "After the Sale is Over", beginning the marketing research industry market relations curtain. Levitt pointed out that "the relationship between buyers and sellers rarely terminated after the end of a deal. On the contrary, instead of trading after the end of this relationship has been strengthened, and influence the buyer decided to purchase the next choice. The focus should be how to shift from selling to After the sale to ensure customer satisfaction consistently. "marketing idea of the article put forward during the popular" only be a good salesman is not enough to develop lasting relationships is the company's most important assets, "so concept, the researchers brought to the subsequent far-reaching implications. Subsequently, the first time an American scholar Berry "relationship marketing" concept, and its introduction of the scope of services, has opened a formal theory in the study of customer relations a prelude, he had a preliminary relationship marketing definition: to attract and maintain and strengthening the relationship with customers. In 1984, Evers (Ives) and Lille Commons (Learmonth) proposed the concept of customer relationship management, analysis of the customer life cycle characteristics of different stages and changes in customer demand for enterprise analysis of Consumer Behavior, master of Consumer psychological theory provides a rule-based regularity. The proposed concept can be said to a certain extent, promoted the development of the concept of customer relationship management, allows companies starting to focus on long-term interests of the customer relationship and business relationship between the customer relationship management is seen as the seed of thought.CRM DefinitionCRM with a customer-centric innovation-oriented enterprises operating 模式 and management mechanism, which by synthesizing and applying all software and hardware Jicheng information technology and management methods of the Enterprise for customers Ziliao mine and efficient management, Yituo Yingxiaolilun focus of communication from the customer's customer relationship harmonious, in production, sales, service and technical support to conduct a thorough comprehensive integration aims to improve customer relations and effective to Tigao production, marketing and service Xiangguan business efficiency , targeted to provide customers with valuable products or services to maximize customer value and maximize the balance between corporate earnings.

309 评论(13)

安德鲁鱼

1. Ten years ago, she lived in Shanghai.2. In five years, I 'll become a movie star.3. I think more people will go swimming.4. Mary will become an astronaut.5. living in an apartment6. in the space station7. fly to the moon in a rocket8. working nearby

197 评论(11)

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