最爱银杏飘
英语的投诉信,自然也是用英语来回复客户的要求了。下面是我给大家整理了英语投诉信回复写作 范文 ,供大家参阅!英语投诉信回复范文 Dear Sir,You have expressed your frustration andirritation with the city library over the past oneyear. 尊敬的先生,您来信表达了您在过去一年里对市图书馆的失望和气愤。 There are usually long lines waiting for assistanceand for use of the computer card catalogue. 说等待帮助和使用电子卡片目录总是要排长队。 To avoid crowded conditions, we propose that youuse the library during off-peak hours. 为了避免这种拥挤状况,我们建议您避开图书馆开放的高峰时间。 You should have no trouble getting help and using the card catalogue during the followingperiods: 11:30 am to 2:30 pm; 5:30 pm to 7:30 pm. 在11:30—14:30和17:30-19:30的时段里,您能方便地得到帮助和使用电子卡片目录。 The rest are our busiest times. 而其他时间段就是我们最繁忙的时候了。 We always appreciate hearing your comments on the library. 我们一如既往地愿意听取您对图书馆的意见。 Please let us know how you think this is working out. 请来信告知这条建议是否奏效。 Yours faithfully, Li Ming 您真诚的,李明 英文投诉信范文1 [Directions]:Suppose that you ordered a refrigerator but later found a worrying problem. Write a letter of complaint to describe the matter and require settlement,Do not sign your own name at the end of your letter,using "Li Ming" instead. Dear Sir, I am happy that the refrigerator we ordered last week has arrived on time. But it is a great pity that we find there is something wrong with the refrigeration facilities. After we used it for several days. we found that food stored in the refrigerating compartment turned bad quickly. When we finally decided to take the temperature in it, we were surprised to find it was around 15℃,far from the standard temperature range from 0℃ to 9℃。 This problem has affected our normal life. Would you please let me know whether or not you can send a repairman as soon as possible?I hope that my problem will get your kind consideration. Yours faithfully, Li Ming [ 文章 点评] 这封投诉信可以说写得非常好,结构很清晰,第一段首先肯定对方按时送货上门的做法,随后简述冰箱出了问题。第二段说明具体问题,第三段提出要求。 英文投诉信范文2 Directions: You found something wrong with the telephone bill you have received from the local post office. You made a call to inquire about this; however the person who answered the call was very rude. Write a letter of complaint to the manager of the post office, explaining the situation and giving your suggestions for improvement. Your letter should be no less than 100 words. You do not need to write the address. Don’t sign your own name at the end of the letter, use Donna instead. 英文投诉信模板 Dear ______, ①I am ______( 自我介绍 ). ②I feel bad to trouble you but I am afraid that I have to make a complaint about. ③The reason for my dissatisfaction is ______(总体介绍). ④In the first place, ______(抱怨的第一个方面). ⑤In addition, ______(抱怨的第二个方面). ⑥Under these circumstances, I find it ______(感觉)to______(抱怨的方面给你带来的后果). ⑦I appreciate it very much if you could ______(提出建议和请求), preferably ______(进一步的要求), and I would like to have this matter settled by ______(设定解决事情最后期限). ⑧Thank you for your consideration and I will be looking forward to your reply. Yours sincerely, Li Ming 范文 Dear Sir I am writing to let you know the deplorable attitude of one of your staff member. I received my telephone bill for the previous month from you and thought there were some errors in calculation: I had been overcharged for two overseas calls. However, when I called your Complaints Department, the girl who answered my phone was very rude. For one thing she interrupted me continually, for another she even said that the fault was my own. Needless to say, such a way of dealing with customers is unacceptable. I would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal with clients. And I hope she can make formal apology to me. An early response will be appreciated. Sincerely yours, DELL 译文 先生: 我写这封信是为了让你知道你们一个员工的服务态度。我收到你们上个月的话费单后发现有些计算错误,我觉得我被多收了两个国际长途费用。 但当我打电话询问客服部门时,接电话的女孩态度非常粗鲁。一方面她总是打断我的话,另一方面她甚至说错误在我。这样对待客户的态度实在让人难以接受。 我建议对这个女孩进行惩罚,另外告诉该如何对待客户。我希望她能向我正式道歉。 请早日回复。 真挚的:DELL
饭兜兜兜得牢
假设你是一名在美国读大学的学生,你对学校的住宿条件不满意。请写一封正式的投诉信:
Dear Sir or Madam,
I am writing to complain about the accommodation of the University.
There are some problems in living conditions, which are very unsatisfactory.
First of all, I think it's too early to turn off the lights at 10 every night.
Secondly, hot water supply is only available for a certain period of time, which is very inconvenient to my daily life.
Third, the dormitory has no internet access.
So when I need to do research for my study project, I have to go to the library.
These problems have brought trouble to my study and life.
Therefore, I have some suggestions: turn on the light for another hour, provide 24-hour hot water supply, and install Internet access in the dormitory.
I sincerely hope you will consider my suggestion and look forward to your reply.
Yours,
xxx
尊敬的先生或女士:,
我写信是为了投诉大学的住宿情况。
生活条件有些问题,很不令人满意。
首先,我觉得现在每晚10点关灯还为时过早。
其次,热水供应只有一段时间,这对我的日常生活很不方便。
第三,宿舍没有互联网接入。
所以当我需要为我的研究项目做研究的时候,我必须去图书馆。
这些问题给我的学习和生活带来了麻烦。
因此,我有一些建议:再开灯一小时,提供24小时热水供应,在宿舍安装互联网接入。
我真诚地希望你能考虑我的建议并期待你的答复。
谨上/敬启
xxx
重点词汇:
complain about :抱怨,投诉。
living conditions: 生活条件。
First of all :第一;首先。
every night :夜夜。
available for :可供…之用的,有效期为,能参加…的。
period of time: 一段时间 ; 时段 ; 一个时期。
daily life :日常生活。
以上内容参考 百度百科-翻译