海鸟2010
lodge/make a complaint 投诉的意思。例如：I have a complaint to make. 我有事要投诉。 When make a complaint please quote the batch number printed on the box . 当投诉时，请引用盒子的批号。 Your complaint must be made through the proper channels. 你的意见必须通过正当途径投诉.
小袅袅09
complain 英 [kəmˈpleɪn] 美 [kəmˈplen] vi.抱怨，诉苦;申诉，控诉，抗议vt.诉说，申诉，控告[后面常跟从句]例句：I'm normally quick to complain about shoddy service .对劣质服务我通常会立刻投诉。
糯米团子05
结构要点：投诉信是对产品或服务表示不满的信件，一般分三个部分：1. 提出投诉内容；2. 说明具体情况；3. 提出解决办法。语言注意点：投诉信应重点表明投诉的原因，叙事应客观、准确、简洁。最后提出的解决方法应切实可行。在表达自己的不满时，语言要把握分寸，不失风度。一般说来，一封投诉信应包括三个最基本的方面：1.投诉内容。一般放在信的开头。常用的表达法有：I am writing to you about... which I received/bought ...I am going to complain about ...I am sorry to have to return with this letter... which I received/bought...2.投诉原因。一般讲述对商品质量或售后服务不满意的地方。常用的表达法有：When we checked..., we noticed...When I took... out of the bag and examined... closely, I found...When I unpacked... and tried to use it, it did not work.3.希望得到的结果。常用的表达法有：Please let me know what you intend to do in this matter.I am returning... under separate post and look forward to receiving a full refund of...In view of the inconvenience that this has caused, I feel you should...下面是关于产品投诉的范文：Dear Sir or Madam,A few months ago I purchased a washing machine (Sanyo XQB50-68) from your department store. After a few weeks I found that it had seriously damaged that clothes. I asked you to change one for me, which you did. Now I want to ask you to change this one for me again.This one does not damage my clothes any more, but I have found that it tangles the clothes seriously and when it automatically begins to spin the water out, the machine shakes so heavily that it stops by itself. In the instruction booklet you have not mentioned this defect and neither have you told the user how to solve the problem. I am quite annoyed by the fact that sometimes when I came back from work to take the clothes out to dry, they were still unwashed. When I at home. I have to tend it frequently to untwist the entangled clothes. Is that what you call your machine “fully automatic”. Please change a new one for me that will not entangle the clothes. Otherwise, I would ask you to give my money back, or I would complain to the Consumers’ Association.Yours sincerely,Fan Yang翻译：几个月前我从您的百货公司购买了一台洗衣机 (Sanyo XQB50-68)。经过几个星期，我发现它严重破坏衣服。我请你为我换一台，你换了。我现在想请你在为我换一台。这一个不会破坏我的衣服了，但我发现它严重的缠结衣服，当它自动将水抽干时，机器震动的更严重，它自己停止了。在说明书你有没有提到这一缺陷，并也没有告诉用户如何解决这个问题。我很恼火,有时当我工作回来,把衣服拿去凉干,但他们仍未洗完。当我在家里。我不得不照料它频繁地解开纠缠的衣服。难道这就是你叫你的机器“完全自动”。请为我换个新的，不会搅衣服。否则，我想请你给我退款，否则我会投诉到消费者协会。我是新手，希望亲采纳噢~(*^__^*) 嘻嘻
我就是小J
投诉是指用法律手段像侵权者提出控诉，那么你知道投诉用英语怎么说吗?下面跟我一起学习关于投诉的英语知识吧。
complain
lodge a complaint
投诉热线 dial-a-cheat confidential hotline ; Complaints Hotline ; Complaint hotline
投诉建议 Complaints proposals ; Suggestion ; complaints ; Complaint and Advice
投诉箱 Complaint Box
提出投诉 Make A Complaint
投诉主任 complaints officer
监督投诉 Monitoring complaints
建议投诉 Feedbacks ; Suggestions and complaints
投诉举报 Complaints Report ; Claim ; complaint and report
取消投诉 Cancel Complaint
1. If you are not happy about a repair, go back and complain.
如果你对 修理 效果不满意，可以再找他们投诉。
2. Beach users have complained about people walking their dogs on the sand.
海滩上的游客投诉有人在沙滩上遛狗。
3. The magazine will desist from such language after receiving complaints.
杂志接到投诉之后将杜绝使用此类语言。
4. People should complain when they consider an advert offensive.
民众如果认为某个 广告 具有冒犯性就应该投诉。
5. The leaflet explains how to complain to the banking ombudsman.
这份传单介绍了如何向银行意见调查官投诉。
6. If you can't get any satisfaction, complain to the park owner.
如果你得不到任何赔偿，向园区所有者投诉。
7. His persistent attempts to complain to his superiors were blocked and ignored.
他一再试图向上级投诉，但都被挡了回来并置之不理。
8. The approach was intended to short-circuit normal complaints procedures.
这种 方法 旨在避开正常的投诉程序。
9. My first attempts at complaining were rather tentative.
我刚开始投诉时很犹豫不决。
10. Mr Charles complained, to no effect.
查尔斯先生投诉无果。
11. We have been bombarded with letters of complaint.
我们接二连三收到了大批的投诉信件。
12. I'm going to complain to the manager about this.
我要就这件事向经理投诉。
13. The most common complaint is about poor service.
最常见的投诉与服务差有关。
14. He has complained of being harassed by the police.
他投诉受到警方侵扰。
15. What would you say to Mrs So-and-so who has called to complain about a noisy neighbour?
要是哪位太太嫌邻居太吵闹，打电话投诉，你跟她怎么说?
VideoJug and Jerry Bilo, an advisor from UK consumer advice service Consumer Direct, tells us how to complain successfully. So follow this guide for the best way to make a complaint.
VideoJug和英国消费者建议服务机构顾问Jerry Bilo告诉我们怎样成功投诉自己的不满。
Step 1: In person
1.亲自投诉
Wherever possible complain in person as you are more likely to get results. Make sure you are taking your complaint to the person in charge, as they will be the one with the authority to settle the complaint. Be assertive but never aggressive.
无论在任何可能的情况下，亲自投诉最有可能得到结果。确保在相关的负责人面前投诉，因为他们才有权处理。态度一定要坚定，但是不要太具攻击性。
Step 2: State your case
2.陈述自己的情况
If you are unhappy with a service or goods you have paid for identify why. Be clear about what is wrong or how you feel you have been mistreated. Say what you want done to rectify the problem. And importantly, give a deadline for action to be undertaken. This ensures the matter is resolved promptly, and if not gives you reason to take further steps.
如果你对服务或购买的物品不满，一定要澄清原因。明确指出哪里做错了，或者你怎样感到自己受到了不合理的招待，说明自己想要怎样来改正这个问题。最重要的是，提出解决这个问题的最后期限。这样可以确保问题立即得到解决，如果不这样的话，请他们给出采取进一步行动的理由。
Step 3: Keep calm
3.保持平静
Be clear and concise at all times, and whatever you do - don't lose your temper. This will only make you appear unreasonable,or even worse: threatening.
无论任何时候都要保持清晰条理，不要发脾气。这只会让你看上去无理取闹，更糟糕的是，让你看上去好像在威胁别人。
If you are complaining over the telephone keep a note of what is said, who you spoke to along with the time and date.
如果你是通过电话投诉，记下一张便条，你向谁投诉，说了什么，具体的日期和时间。
Step 4: In writing
4.记录
Unless your complaint was settled on the spot, always back up a compliant in writing. This particularly crucial if you complained over the phone. Again, reiterate the problem, what you want done about it and set a timescale for the complaint to be rectified.
除非你的投诉立即得到解决，一定要留下文字记录。如果你是通过电话投诉的，这一点更为重要。重申问题所在，你希望对方怎样做，制定对方处理这次投诉的时间表。
Step 5: Keep records
5.保存证据
Look after any receipts, paperwork, photos or other evidence and keep a copy of all correspondence. If your complaint is ignored or not adequately settled you will need this evidence to take things further.
保存好所有 收据 ，文件，照片或 其它 证据，所有通信都留有副本。如果你的投诉被忽略了，或者没有得到充分解决，你需要这些证据来采取进一步行动。
Step 6: Second opinion
6.征求他人意见
It can be useful to seek out a second opinion especially that of a qualified expert if you feel your complaint is not being upheld. This may cost you money that you are unable to recuperate but will help if you need to take legal action.
如果你觉得你的投诉没有得到解决，征求他人的意见也有用处，尤其是自身专家的建议。这会让你耗费一些金钱，但是如果你需要走法律途径的话，这会起到帮助。
Step 7: Don't give up
7.不要放弃
Finally, if your complaint is falling on deaf ears don't give up. Keep persevering until you have gotten an outcome you are happy with. Get advice from a consumer organisation, in the UK this would be Consumer Direct, they will supply further information about resolving your particular complaint.
最后，如果对方没有理会你的投诉，不要放弃。一定要坚持，直到获得满意的结果。向消费者组织征求意见，英国的相关组织是Consumer Direct，他们会为你解决自己的投诉提供进一步的信息。
Don't settle for second rate service, get what you deserve.
不要满足于二等服务，你要得到自己应得的。
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