林子夕silva
good morning/good afternoon/good evening/good night madam/sirWelcome to xxxx hotelDo you had any reservation ?May i had your reservation number ?You need a single room or sharing room ?For how many nights you are staying ?Your payment is by cash or credit card ?
小小荷尖
这个话题说起来内容就多了,你可以去百度文库里头输入“酒店前台英语”,我刚刚查了有一个文档挺全面的,包括了待客英语、招呼用语、电话用语、柜台服务等内容,而且用语相对较简单的,应该对你有帮助。因为内容太多不能在这里全部复制给你,不过我把链接地址复制过来了,你可以看一下,仅是浏览不需要登录,如果你看了觉得有用想下载的话需要注册,很简单的,跟着提示操作就好了
攀爬—蜗牛
come to reception pleaseexcuse me, come to there pleaseinsert your card here please your charge was succesful
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