网购投诉英语对话

I bought a jacket because of the store's promotion and discount. I have received the package, but I opened it and found that it was not the jacket I bought. So I 'm afraid I will complain about it's bad quality. I asked the customer service for the reason, but the customer service ignored me and had a bad attitude. I couldn't bear to complain to the customer service center.Now I will explain the reasons for goods return as follows. First of all, it can't be ironed straight. The workmanship is too poor. How can wrinkled clothes go out to meet people. No wonder there wasn't even a box when it was sent. Secondly, the color is not right. How can the color on the graph be wrong? Third, the color of the line is different from that of the cloth, and the line is too obvious. And I hope to have a good start when I buy clothes online for the first time.Now, I want refund the money. Hope the store will operate in good faith in the future. Thanks for your understanding.I am looking forward to your satisfied reply!