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以自我介绍开始电话交谈: "Hello, this is Peter Jones. 如果你在接电话的时候对方没有表明他是谁,你可以说:"May I ask who's calling, please?" Asking for someone / Making a request 如果你打电话给特定的某人的话,那么你得用礼貌的问句来表达意图,例如"May I speak to Rachel Smith, please?"当你只知道分机号码却不知道人名的时候你可以说:"Could I have extension number 635?" 但如果打电话是有特定的目的,那最好是这么说:"I’m calling to make a reservation." Holding and transferring "Please hold"是电话语言中表示 “等一下”的意思。当你需要transferred(转接)到另一部分机,你常会听到:"Connecting your call..."或者"Please hold, I'll transfer you."。“如果你是在繁忙时段拨打某公司电话时,在接线员将你转到另一条线之前,你可能会听到简短的一句话。"Hello, please hold!" Leaving a message 当你打电话的对方不在或不能接听电话时,那就准备留言吧。你可以使用voicemail(电子录音系统)或一部answering machine(在磁带上录音的一种机器)。如果你正和接线员讲话的话,他们会问:"Would you like to leave a message?"或者你可以说, "May I leave a message?如果想要对方回电话的话,千万别忘了留你的电话号码。这被称作call back number。 Asking the speaker to slow down 如果你不确定你能听懂所有的英语对话,一定要坦诚、直接告诉对方:"My English isn't very strong, could you please speak slowly?" 大部分的人会赞许你的诚实并很高兴这么做。 Write it down 如果你觉得用英语打电话还有点紧张的话,把要讲的事先写下来将会对你很有帮助。写出你需要讲的内容大纲。你可以使用此提纲事先组织你的语言并且如果在通话过程中有任何疑问的话也能作为借鉴。 Remember your manners 在通话中使用文明礼貌的语言是非常重要的。在请求别人时,请使用类似的短语, 'Could you',和'Please' 。并且总是记得以'Thank you'和'Goodbye'结束通话!

如何用英语打电话

129 评论(12)

小小小花花儿

asthe advance ofthe age

95 评论(12)

popo小婷婷

(一)、 中国人与英美人打电话有很大差异。用英语打电话要掌握以下几点: 1. 打电话人接通电话后可说:Hello ! 接着说:This is sb.speaking./Could(May)I speak to sb.?/Is sb.in? 但不能问:Whoare you?接电话人可说:Hello!Good morning/afternoon/ evening.紧接着 将自己的电话号码或姓名告诉对方。如:(This is ) 3531968./This is Jim speaking. 2. 问对方是谁, 不说:Who are you ? 而应说:Who's thatspeaking(calling)?/May I have y our name? /Is that sb. (speaking)? 3.代人接电话,最好说:What name shall I give?/Who shall Isay is calling? 若要离开去叫人, 须跟对方说:Hold the line,please.I'll get him/her to phone.(别挂断,我就去找他(她)听电话。 )或Hold on for a moment.(请等一会儿。)反之, 若电话要找的人在身边,代接电话的人可说:It's for you.或For you. (你的电话。) 4. 如果打电话要找的人不在, 代接电话的人可说:Sorry,he/she isn't in.或I'm afraid he/she is o ut.(他/她不在。)如果问对方是否要留话,说:May I take a message for you? /Can Itake a messag e?/Would you like to leave a message?打电话者若要拜托接电话人转告要找的人某事时, 可问:Couldyou take a message for me?/Please tell him (her)that(sth.)……./Tell him(her)I called./Will you please tell him (her)to c all me back later? 5.若对方打错电话,接电话者可说:Sorry,you've dialedthe wrong number. 打电话人发现拔错号码, 应说:Sorry,I'vedialed the wrong number. 6.若电话的线路忙或有问题,可说:The line is busy. (占线。)The line is dead.(断线。)(二)、电话对答 情况 (一) 打电话的人找的是你自己 对方:Is David there? David 在吗? 你可以回答:Speaking. 我就是。 This is he. 我就是。 (注: 女的用 "This is she.") You're speaking/talking to him. 你正在跟他说话。 (注: 女的用 "You're speaking/talking to her.") This is David. 我就是 David。 That's me. 我就是。 情况 (二) 打电话的人要找的人不在 对方:May I speak to Mr. Liu? 请问 Gates 先生在吗? 你可以回答: He's not here right now. 他现在不在这里。 He's out. 他出去了。 He's in a meeting right now. 他现在正在开会。 You've just missed him. 你刚好错过他了。 He's just stepped out. 他刚好出去了。 情况 (三) 打电话的人要找的人不在, 问对方是否要留言 对方:Can I talk to David? 我可以跟David讲话吗? 你可以回答: He's out on his lunch break right now. Would you like to leave a message? 他出去吃午饭了, 你要留言吗? He's not available right now. Can I take a message? 他不在, 我可以帮你传话吗? 情况 (四) 打电话的人问他要找的人何时回来 对方:Do you know when he will be back? 你知道他什么时候会回来吗? 你可以回答: I'm sorry. I don't know. 抱歉, 我不知道。 I have no idea. 我不知道。 He should be back in 20 minutes. 他应该二十分钟内会回来。 情况 (五) 打电话的人问他要找的人在哪里 对方:Do you have any idea where he is? 你知道他在哪里吗? 你可以回答: Sorry. I don't know. 抱歉, 我不知道。 He's at work right now. Do you want his phone number? 他现在在上班。你要不要他的电话号码? 情况 (六) 打电话的人要找的人不在, 愿意接受对方的留言 对方:Can I leave a message? 我可以留个话吗? 你可以回答: Yes. Go ahead, please. 可以, 请继续。 Of course. Hold on for just a second so I can grab a pen and paper. 当然, 稍等一下让我拿个纸笔。 Sure, if you can excuse me for just a second. Let me find a piece of paper to write it down. 当然, 如果你可以等我一下下, 让我找张纸写下来。 情况 (七) 接受对方留言时听不清楚, 希望对方重复 对方:When he comes back, can you have him call me at (206) 5551212? 他回来后, 能不能让他打 (206) 5551212 这个号码给我? 你可以回答: Can you repeat again, please? 能不能请你再重复一次? (Say) Again, please? 再说一次好吗? Pardon? 抱歉。(请再说一次) Come again, please? 再说一次好吗? I'm sorry? 抱歉。(请再说一次) 情况 (八) 对方希望留话, 怕听错了, 不想接受对方的留言 对方:May I leave a message? 我能否留个话? 你可以回答: You know what? My English is not that great, and I don't want to miss anything. Would you mind calling back later? I'm sorry. 你知道吗? 我的英文不是非常好, 我不想听错话。你介意稍后再打来吗? 我很抱歉。 If you don't mind, could you please call back and leave a message on the answering machine? My English is not very good. 如果你不介意的话, 能否请你再打一次, 然后在录音机上留言? 我的英文不是很好。 情况 (九) 打电话的人要找的人是别人, 请对方稍等 对方:Is David there? David在吗? 你可以回答: Yes, he is. One moment, please. 他在。请稍等。 Hold, please. 请稍等。 Hold on, please. 请稍等。 Let me see if he's here. Hang on. O.K.? 我看看他在不在。等一下, 好吗? 情况 (十) 对方打错电话 对方:Can I speak to Jasmine Deng? 我可以和Jasmine Deng说话吗? 你可以回答: Jasmine Deng? I'm sorry, but there's nobody here by this name. Jasmine Deng? 抱歉, 这里没这个人。 I'm sorry. I'm afraid you've got the wrong number. 抱歉, 恐怕你打错电话。 What number did you dial? 你打几号? 情况 (十一) 如果对方要求和(打电话的人)刚刚已经通过话的人再讲话 对方:Can you put David back on? I forgot to tell him something.你能否请David再来听电话呢? 我忘了跟他讲一件事。 你可以回答:Sure. I'll go get him. 当然! 我这就去叫他 情况 (十二) 如果你打电话,电话没人接(或录音机),你可以说: Is he there? 他在吗? No one is there. 没人在。 Nobody answered. 没人接。 No. I got the answering machine. 没有! 是录音机。 情况 (十三) 电话打不通,你可以说: Did it go through? (电话)打通了吗? The line was busy. 电话忙线。 I got the busy signals.. 电话忙线。 情况 (十四) (因自己忙等原因)请别人去接电话,你可以说: Jasmine, can you answer the phone? I'm busy. Jasmine, 你能不能去接电话? 我在忙。 Can you get it, Jasmine? My hands are tied. Jasmine, 你能不能去接电话? 我现在不能接。 情况 (十五) 如果你接到无人电话(就是打来了却不说话的那种) 某人问:Who called? 谁打来的? 你可以回答:No one. He hung up on me. 没人。他把电话挂了。 Wrong number, I guess. He hung up without saying a word. 打错了, 我想。他一句话也没说就把电话挂了。 电话留言 Hi! This is David. I can't come to the phone at this time. Please leave a message and I'll call you back as soon as possible 嗨!我是David。我现不能接电话。请你留言。我会尽快回你的电话。(三)一、预约火车票 1. i’d like to reserve a seat at twelve to london. 我想要预定一个座位,十二点开往伦敦的火车。 2. i’d like to book two tickets from paris to london. 我要预定两张从巴黎到伦敦的票。 二、预约旅馆 1. do you have a single room available tomorrow night? 明晚还有单人间吗? 2. i’d like to make a reservation for a single room. 我想要预定一间单人间。 3. i prefer a room with an ocean view. 我想要一间可以看到海景的房间。 4. how about the room charge? 房间的费用是多少呢? 5. what’s the price of a double room? 双人间的价钱是多少? 6. does that include service charge and tax? 包含服务费和税吗? 7. do you accept visa? 你们能接受visa信用卡吗? 三、叫醒服务 1. would you wake me up at six? 六点钟能叫我起床吗? 2. this is room 213. could you give me a wake-up call at six tomorrow morning? 这里是213房。明天早晨六点能请你叫我起床吗? 3. i’d like a wake up call at seven tomorrow morning. 明天早晨七点请叫我起床。 四、房间设备有问题 1. there is no water. 没有水。 2. the toilit doesn’t flush properly. 马桶冲不下去了。 3. we need one more towel. 我们需要多加一条毛巾。 4. the tv doesn’t work. 电视机不能看。 表示……坏了,可以用:something is wrong with~ 或 ~ be not working. (四)、到异国品尝美食可说是旅游的乐趣之一,然而,若是语言不通,大概就很难品尝餐厅最受好评的菜色了。因此,学会基本点餐说法,适当的询问服务生,并表达自己喜好,包管可以让自己吃得道地又满足。 (日常英语口语免费测试)1)请给我菜单。 may i have a menu,please? 2)是否有中文菜单? do you have a menu in chinese?3)在用晚餐前想喝些什么吗?would you like something to drink before dinner? 4)餐厅有些什么餐前酒?what kind of drinks do you have for an aperitif? 5)可否让我看看酒单?may i see the wine list? 6)我可以点杯酒吗? may i order a glass of wine? 7)餐厅有那几类酒?what kind of wine do you have? 8)我想点当地出产的酒。i'd like to have some local wine.9)我想要喝法国红酒。i'd like to have frence red wine. 10)是否可建议一些不错的酒?could you recommend some good wine? 11)我可以点餐了吗?may i order,please? 12)餐厅最特别的菜式是什么?what is the specialty of the house?13)餐厅有今日特餐吗?do you have today's special?14)我可以点与那份相同的餐吗?can i have the same dish as that?15)我想要一份开胃菜与排餐(鱼餐)。i'd like appetizers and meat(fish) dish.16)我正在节食中。i'm on a diet. 17)我必须避免含油脂(盐份/糖份)的食物。i have to avoid food containing fat(salt/suger). 18)餐厅是否供应素食餐巢?do you have vegetarian dishs? 19)你的牛排要如何烹调?how do you like your steak? 20)全熟(五分熟/全生)。well done (medium/rare),please.

317 评论(12)

yoyoyoyoyo224

1、 (接电话方)拿起电话

Hello! This is Watson speaking.

(喂?这里是华生)

2、 (拨电话方)说明目的

Hello, this is Robert calling for Steve.

(喂,我是Robert,我找Tom)

3、 (接电话方)询问身份

May I ask what company you are calling from, please?

(请问一下你是哪个公司的?)

4、 (拨电话方)自报家门

This is Robert calling from WSE Company.

(我是WSE公司的Robert)

5、 (接电话方)询问分机

Do you know what extension he's on?

(你知道他的分机号码吗?)

6、 (拨电话方)查询分机

I don’t know, could you please help me to check the telephone directory?

(我不知道,你能帮我查一下电话簿吗?)

7、 (接电话方)电话转接

Please hold and I’ll put you through.

(请不要挂机,我帮你转过去)

8、 (接电话方)对方正忙

Steve is on another line at the moment. Would you like to hold?

(Steve电话占线,你要等他吗?)

9、 (拨电话方)电话留言

May I leave a message for him?

(我能给他留个言吗?)

10、(接电话方)通话结束

Thanks for calling. I’ll speak to him later. Good bye.

(感谢来电,我稍后会告知他,再见)

180 评论(15)

小二郎爱学习

请找史密斯先生接电话好吗?Can [Could] I speak to Mr Smith, please? 请找史密斯先生接电话好吗?Is Mr Smith in? 史密斯先生在家吗?Is Mr Smith there? 史密斯先生在那儿吗? 2. 询问对方姓名的常用套语:Is that Mr Green (speaking)? 你是格林先生吗?Is that you, Mr Green? 你是格林先生吗?Is Mr Green there? 你是格林先生吗?Who’s that (speaking), please? 请问你是哪位?Who’s speaking, please? 请问你是哪位?Who’s (it) calling, please? 请问你是哪位?Who am I speaking to? 你是哪位?May I have your name? 你是哪位?May I ask who’s calling? 请问你是哪位?What’s your name, please? 请问贵姓?3. 告诉对方自己的姓名(以 Mary为例):This is Mary (speaking). 我是玛丽。Mary speaking. 我是玛丽。(This is) Mary here. 我是玛丽。4. 叫对方等一下(不挂断电话)的常用套语:Just a minute, please. 请等一下。One moment, please. 请等一下。Don’t hang up, please. 请不要挂断。Hang on, please. 请等一下。Hang on a moment, please. 请等一下。Hold on a second, please. 请等一下。Hold the line, please. 请等一下。Just hang on a minute, please. 请稍等一下。5. 带(留)口信的常用套语:May I take a message for you? 我可以给你带个口信吗?Could you take a message for me, please? 请给我带个口信吗?Would you like to leave a message? 你要留个口信吗?May I leave a message? 我可以留个口信吗?6. 告诉别人有电话找他(她)的常用套语:A long-distance for you. 你有长途电话。A phone call for you. 你有电话。There’s a phone call for you. 你有电话。You are wanted on the phone. 你有电话。Someone wants you on the phone. 你有电话。[1][2]下一页 说明:引用此文请注明出处,并请保留该文章链接地址,谢谢~~7. 其他套语:Your number, please. 请说你的电话号码。The line is engaged. 电话占线。I’ll put you through. 我给你转过去。You’re through now. Please go ahead. 你的电话通了,请说吧。【交际指南】1. 我们用中文打电话,在开始打招呼时,有时可以连喊几声“喂,喂”,但用英语打电话,只需说一次 Hello 就够了(尽管我们把 Hello 译成中文是“喂”)。2. 接电话时,接在 Hello 之后,一般(但不一定)是先报自己姓名或电话号码,以便让对方知道你是谁。 如:Hello, this is 223547. 喂,我这儿电话号码是223547。Hello, this is Pat Wilson’s phone. 喂,这是帕特.威尔逊的家。Hello, (this is) Jim speaking. 喂,我是吉姆。Hello, this is Mary. 喂,我是玛丽。3. 有些电话用语带有一定的特殊性,不宜随便改变。比如在电话中问“你是谁”,一般不说 Who are you? 而说 Who is that (speaking)。又如若回答说“我是玛丽”,一般不说 I’m Mary. 而说 This is Mary (speaking)。顺便说一句,在美国英语中,人们常将 Is that Mary? Who is that speaking? 这类句子中的that换成 this。4. 在接电话时,若发现对方拨错了号码或他要找的人是别人,一般应再重复一下自己的电话号码或姓名,告诉对方:Sorry, (you’ve dialed the) wrong number (对不起,你拔错号码了),然后再挂上电话;同样若是你自己拔错了号码,你也应说一声 Sorry, ( I’ve dialed the) wrong number. (对不起,拔错号码了)。

240 评论(10)

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