PK从来没赢过
随着社会对新型人才英语水平和语言应用能力要求的提高,英语交际能力,尤其是口头交际能力的培养在英语学习中变得越来越重要。我精心收集了常用的英文电话用语，供大家欣赏学习!
打电话进来：
is yang there? (最常用)
is yang around? (次常用)
hello, may i speak to yang please?
hello, can i talk to yang please?
如果正是本人：
this is he. (男的)
this is she。(女的)
this is kun-lin ( 你的名字) speaking。
you are speaking to him. (her)
you are talking to him。
如果是别人：
hold on. (最常见)
i'll get him, hold on please。
hold on, let me see if he is here。
one moment please。
如果他正好不在：
no, he is out. (最常见)
no, he is not here. may i take a message?
no, he is not in。
no, he is not available。
no, he just went out, he will be back in 30 minutes。
如果他要找的人不在：
do you know when he will be back?
do you know where he is going?
do you know where i can reach him?
do you know his office number? (or work place number)
回答：
no, i am sorry, i don't know! (50%)
i have no idea. (49%)
yes, his number is .
如果要留言：
may i leave a message?
回答：
sure, go ahead。
hold on, let me get a pencil and paper。
打错电话：
is this wachovia bank?
回答：
no, i am afraid you have the wrong number。
what number did you dial?
what number are you calling?
结束对话：
thank you, have a good day。
听不清楚时：
pardon?
excuse me?
i am sorry?
say again?
say what?
come again?
简单几句礼貌结束通话
1. i've really got to go, i'll get back to you when i get the office。
我真的得走了，我进办公室再打给你。
2. sorry, i must end the conversation. there's someone on the other line。
抱歉，我不能再说了。有另一人在线。
3. sorry, i've got to hang up. my wife's waiting for me。
抱歉，我得挂电话了。我老婆在等我。
4. i think i'd better let you go. i'll talk to you later。
我想我应该让你去忙了，我晚点再打给你。
5. i have to get back to work. i'll call you later tonight。
我要回去工作了。我今晚再打给你。
6. shall we continue this later? i've got a call waiting。
我们可不可以晚一点再继续谈?我有插播。
7. it's kind of late. why don't we talk about it tomorrow?
有点晚了。我们何不明天再谈呢?
8. i've got to meet a client right now. can we talk later?
我现在要去见一个客户。我们可以晚一点再谈吗?
9. i won't keep you any longer。
我不耽误你时间了。
10. sorry, it's getting late. can you call again tomorrow morning?
抱歉，时候不早了。你可不可以明天早上再打来?
接电话的开场白
(1) 早安。这里是正泰贸易公司。我能效劳吗?
good morning. this is chengtai trading company. may i help you?
(2) 午安。这里是大安商业银行。我能为您效劳吗?
good afternoon. this is dan an commercial bank. what can i do for you?
(3) 先锋电子。我是吴玛莉。
pioneer electronics. this is mary wu speaking.
(4) 喂。海外营业部。我是王大明。
hello. overseas sales department. taming wang speaking.
(5) 喂。这里是王公馆。
hello. this is the wang residence.
(6) 午安。我是王大明。
good afternoon. taming wang speaking.
(7) 我是杨文凯，请讲。
wenkai yang speaking.
枫小High
May I speak to XX? 我可以找......
Who is that speaking?谁在那儿打电话
This is XX,speaking.这是...，请讲
Hold on,please.
Mr XX,you are wanted.有人找你接电话
make a phone call to sb给某人打电话
ring up sb / ring sb up让某人接电话
give sb a call / give a call to sb
call / phone sb
接电话的开场白
(1) 早安。这里是正泰贸易公司。我能效劳吗?
Good morning. This is Chengtai Trading Company. May I helpyou?
(2) 喂。海外营业部。我是王大明。
Hello. Overseas Sales Department. Taming Wang speaking.
(3) 先锋电子。我是吴玛莉。
Pioneer Electronics. This is Mary Wu speaking.
(4) 午安。这里是大安商业银行。我能为您效劳吗?
Good afternoon. This is Dan An Commercial Bank. What can I dofor you?
(5) 喂。这里是王公馆。
Hello. This is the Wang residence.
(6) 午安。我是王大明。
Good afternoon. Taming Wang speaking.
(7) 我是杨文凯，请讲。
Wenkai Yang. Speaking
海狸鼠小姐
英语电话用语：
1、Hello，is this 4474716， I'd like to speak to Mr Wang。你好，我是4474716，我想和王先生通话。
2、I'm sorry Mr Wang is out right now。对不起，王先生现在不在。
3、May I know when he'll be back。您能告诉我他什么时候回来吗。
4、This is his wife speaking。我是他的妻子。
5、Can I take a message for him？要我转告吗？
6、May I have your name，please？请问您是谁？
7、Is he available？他能接电话吗？
8、I'll just find out for you。我给您看看他在不在。
9、Hello，are you still there？喂，您没挂断吧？
开场白：
很多秘书都只会说“hello"或”who is speaking?“这些回答都非常没有礼貌。
建议：（部门名字）office, this is（个人名字）speaking How may I help you?或：（部门名字）office, this is（个人名字）speaking May I know who is。on the line?
