兔兔我要幸福
1.寒暄语
Are we all on? 大家都在吗?
Can I ask that we all state our names, please? 我们大家先说下各自名字吧。
I’m here. It’s [your name] in [your city]. 我在线哦。我是来自(某某城市)的(某某)。
Can everybody hear me? 大家都能听到我的声音吗?
I suggest we can have a weekly project meeting over the phone call in the near future.我建议我们就一周项目开一个电话会议。
2.谈论自己的观点
Today I’m here to talk to you about…今天主要谈谈……
I’m delighted to be here today to tell you about…今天很高兴告诉大家
Today I would like to outline our plans for…今天我们就要框定计划
Firstly I’ll talk about…/ I’ll start with some general information on…首先来说说……
Hi everyone, I’m [your name]. I’m going to keep this brief, as I know you’re all busy people. I’m going to make this quick for you…大家好,我是XX,我知道大家都是大忙人,下面就长话短说,不用占用大家太长时间。
Then I will look at…/ then we’ll go over… 然后,我们再看看……
And finally we’ll look at…/ To conclude we’ll touch on…最后,来谈谈……
I will be glad to answer any questions that you may have. 如果你们有什么问题,请尽快提问。
I think the issue is toocomplicated and I will send an email to you after the meeting.我认为这个问题有点复杂,会议结束后我会给你发一封邮件。
Sorry. I just dropped the line.抱歉,我刚刚掉线了。
Thank you. Our next question comes from the line of Brian Nowak with Morgan Stanley. Please proceed with your question.谢谢。下一个问题来自Morgan Stanley的Brian Nowak。请提问。
These are all good ideas we're throwing out, but we need to focus on the main goal.这些都是非常棒的想法,但是我们需要聚焦在主要目标上。
3.如何在电话会议中成为积极参与者?
在电话会议中,如果你积极融入其中,肯定要发表自己的想法,或对别人想法加以补充,或反驳。那么,下面这些句式教你如何有礼貌地表达自己观点!
A: 如何有礼貌打断别人说话?
Sorry, I interrupted you. You were saying…? 对不起,打扰你一下。你是说……
Please go on… 请继续
Sorry, Could you repeat again?抱歉,能重复一下吗?
After you…你先说
I’m sorry, but could you speak up a little? 对不起,你能说得再详细点吗?
I didn’t quite hear that, sorry, can you say that again? 我没怎么听清楚,你能再说一遍吗?
I didn’t catch that last bit. Can you say it again please? 最后一点我没听清。能再说一遍吗?
B: 你有一些问题,如何表达?
Am I to understand that… 我能……这样理解吗?
Sorry, but just to clarify…对不起,我只是想澄清下……
So, what we’re saying is…所以,我们现在的意思是……
C: 赞同别人想法,怎么说?
That’s an excellent point [person’s name], I totally agree with you on that.
XX,你的观点很棒,我完全同意。
Okay, I think we are all on the same page here…好了,我想大家的想法都统一了。
Yes, I get what you’re saying…是的,我明白你的意思
D: 不赞同别人,如何反驳?
I’m sorry but I think you may have that slightly wrong…不好意思,但我觉得你讲的有点问题。
From our perspective, it’s a little different. Let me explain. 从我们这边来看,情况可能不一样,下面我们来解释下。
Well, yes and no—can I tell you how we see it? 嗯,我们既赞成,也不赞成,我能具体讲讲我们的想法吗?
小阿殷-
电话会议英文:telephone conference
如果你是新手,不怎么熟悉电话工具,打电话前一定要充分学习电话软件的特点,各个功能键的用法,最好做个test call, 防止正式电话会议中出洋相。
拟好agenda列表,事前模拟。
如果你是职场新人,打conference call前一定要打好草稿,列出预期要讲的bulletin points,并学会设想对方可能问到的问题,提前在脑子里过一遍。
如果是 audio conference call, 当你不发言的时候,记得按mute键,这样显得更专业,并且让你专注于听别人正在讲什么。
如果是video conference call,请保持职场仪态。认真倾听,适当点头,显示你有认真参与其中。
使用商务语言,简洁明了。电话会议最重要的目的是交流工作,所以要切忌使用深奥、复杂的词汇和句型。
电话会议起承转合、流程介绍
1.Introduction
开头寒暄
首先就是介绍自己,以及一起参与电话会议的人员。当然啦,如果还有其他对方不熟悉的人员也在电话会议中,也要介绍。比如:
Hi Marty. This is Larry from Microdot Technology. I'm calling in with Jimmy Wayne, Susan Francis, and Lou Denver. [Pause to allow them to greet]. We also have the Chief Financial Officer, James Fitzpatrick, calling in from LA.
Marty你好,我是Microdot科技公司的Larry,现在和我一起的还有Jimmy Wayne, Susan Francis, and Lou Denver(暂停,留一些时间双方打个招呼)。参加此次电话会议的,还有洛杉矶的首席财务官 James Fitzpatrick.
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