注定孤独终X
Hotel service quality is often thought to be the level of service staff, in fact, its meaning is very broad, including the hotel's facilities and equipment, the hotel's in-kind products, staff attitude, service capabilities, and many other aspects, the quality of service is a comprehensive system The concept, while improving service quality is a regular restaurant a systematic project. In order to effectively control the various departments and services of various posts in the entire process of quality of service, shall establish the following control system:First, the standards must be established food service regulations. Development of service protocols, the first process to determine service areas, and then determine the unity of every part of the action, language, time, equipment, including accidents, ways to resolve the temporary requirements, methods. Management task is to implement and control procedures, in particular, should be placed on the set of weak links between a point of order, with the service order to unify the various services, which make up the quality of service standards, service jobs and services standardization of work processes, series. Second, we should do a good job staff training. Competition among enterprises is mainly the quality of service quality of the staff competition, it is difficult to imagine, there is no well-trained staff to have high-quality service. Finally, the quality of information must be collected. Restaurant food service managers should know how effective that guests are satisfied to take to improve services and enhance the quality measures.Produced cuisine restaurant staff need to coordinate quality control, introduction of a restaurant of any cuisine, the restaurant staff have to go through a series of training, including the dishes of the main accessories, cooking method, taste color, plate filling forms, etc., and restaurant chefs will be arranged the staff try to make some dishes, in this way can a more comprehensive understanding of cuisine.Produced when the dishes to the restaurant, we asked restaurant staff monitor the quality of dishes. Restaurant staff monitor the quality of cuisine is a gatekeeper of a process; there are many dishes that must be assumed power after the restaurant staff service to the guests enjoy, including a small hair, the amount produced is not enough, there are gaps produced utensils, etc. are not to the restaurant, otherwise customers will doubt the quality of the restaurant, so we lost a number of customers; so any detail can not let go.Regardless of how busy the restaurant business, but only to ensure the quality of dishes produced in order to allow more guests to the restaurant to dine, this requires the concerted efforts of assuring quality restaurant. The only way to guarantee the quality of all dishes produced. And value for money for customers to taste the dishes.
赵西法119
Hotel service quality is often thought to be the level of service staff, in fact, its meaning is very broad, including the hotel's facilities and equipment, the hotel's in-kind products, staff attitude, service capabilities, and many other aspects, the quality of service is a comprehensive system The concept, while improving service quality is a regular restaurant a systematic project. In order to effectively control the various departments and services of various posts in the entire process of quality of service, shall establish the following control system: First, the standards must be established food service regulations. Development of service protocols, the first process to determine service areas, and then determine the unity of every part of the action, language, time, equipment, including accidents, temporary way to resolve the requirements and methods. Management task is to implement and control procedures, in particular, to grasp all the weak links between the sets of rules, with the service order to unify the various services to meet service quality standards to make service jobs and services standardization procedures, series. Second, we should do a good job staff training. Service quality competition among enterprises is mainly staff quality competition, it is difficult to imagine that there is no well-trained staff to have high-quality service. Finally, the quality of information must be collected. Restaurant food service managers should know how effective that guests are satisfied to take to improve services and enhance the quality measures. Produced cuisine restaurant staff need to coordinate quality control, introduction of a restaurant of any cuisine, the restaurant staff have to go through a series of training, including the dishes of the main accessories, cooking method, taste colors, plate filling forms, etc., and restaurant chefs will be arranged the staff try to make some dishes, in this way can a more comprehensive understanding of cuisine. Produced when the dishes to the restaurant, we asked restaurant staff monitor the quality of dishes. Restaurant staff monitor the quality of cuisine is a gatekeeper of a process; there are many dishes that must be assumed power after the restaurant staff service to the guests enjoy, including a small hair, the amount produced is not enough, there are gaps produced containers, etc. are not to the restaurant, otherwise customers will doubt the quality of restaurant, so we lost some of our customers; so any detail can not let go. Regardless of how busy the restaurant business, but only to ensure the quality of dishes produced in order to allow more guests to the restaurant to dine, it is the concerted efforts need to check the restaurant. The only way to guarantee the quality of all dishes produced. And value for money for customers to taste the dishes.
爱步loveayu
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小小追风者
The hotel service quality often considered the service level, employees, including its connotation of hotel facilities, the hotel offers of tangible products, services and service staff, and many other aspects, therefore service quality is a comprehensive system of the concept, and improve the service quality is the improvement of organizational lead-ship of the hotel a systems engineering. In order to effectively control departments and posts of service quality, establish the control system:First, must establish the standard procedures catering service. Service, the first set of service, to determine each link program of action, unified link language, time, equipment, including the incident, temporary requirements of resolving ways and methods. Management personnel's mission is to execute and control procedures, especially on the set of rules, the weak link between service to unity with the service, so as to meet the service quality standardization, service jobs, standardization and serialization services. Secondly, paying special attention to the training of the staff. The competition between the enterprises service quality is mainly the staff quality competition, it is hard to imagine, no well-trained employees can have high quality service. Finally, must collect quality information. Restaurant management personnel should know how effective catering services, namely the guest satisfaction, thus to improve service quality, improve the measures.Food product quality surveillance, restaurant staff to launch any restaurant food, restaurant staff need to pass through a series of training, including food, cooking methods of main materials, shape and color flavor restaurant etc, and make some dishes will arrange cook let employees, so as to be able to taste more comprehensive understanding of dishes.When food restaurant, we produced to monitor food restaurant staff requirements of quality. Monitor the quality of food restaurant staff is a program control, There is plenty of food restaurant staff must pass after service to guests on the taste, including a small amount of hair, the vessel is not produced, etc., are not gap to the restaurant, otherwise, it will make customers doubt the quality, make our restaurant, some customers; loss Therefore any details are not spared.Regardless of how the restaurant business busy, but only guarantee the product quality, can dish more guests to dinner at a restaurant, it is need restaurant staff efforts checks. Only in this way can we guarantee the product quality, all the dishes. And let customer taste value dishes.