CamillaGao
以介绍自己开始电话: -- Hello, this is Peter,may I speak to Helena, please? 我是皮特,我能与海林娜通话吗? -- Could I have extension number 12? 请接分机12 咨询: -- Good morning,this is Peter, I would like to enquire about . 接到未接电话: -- May I ask who's calling, please? 请问是谁打的电话? 对方不在: -- May I leave a message? 我能留言吗? 订位: -- I'm calling to make a reservation; -- I would like to make a reservation 要求对方说慢点: -- My English isn't very strong, could you please speak slowly? 电话结束: -- Thank you -- Goodbye . 口语对话,经常使用‘ could you’ ‘would you’ ‘please’ 比较客气礼貌. 望能帮到你.