天蝎工科男
商务英语道歉信(通用12篇)
在我们平凡的日常里,我们不免要用到道歉信,道歉信是要向对方陈述自己不当行为给对方造成不利影响的歉意,或者解释无法答应对方不违常理的所托的.原因。你写道歉信时总是没有文字可写?以下是我收集整理的商务英语道歉信,欢迎大家借鉴与参考,希望对大家有所帮助。
Dearxxxxx,
I am writing this letter to express my apology that xxxxxxxxxxxxxx.
I feel terribly sorry about this. Once again, I am very sorry for any inconvenience caused.
I will be really appreciated if you can accept my apologies and understand my situation.
Yours Sincerely
xxxxxx
Dear Mr Harrison:
Thank you for your telephone call of 18 May 20xx.
I am extremely sorry for the delay in sending the sample shirt to you. It was late because David Murray, our Production Manager, has been sick for three weeks. The sample, is now on its way and you should get the sample within three days.
I apologies again for the delay and I hope the sample will meet with your satisfaction.
Your sincerely
xxx
Dear Ms Jeremy:
Thank you for your letter of 6 October. After supplying your restaurants for 5 years, I was extremely sorry to hear that the batch of bowls and forks which you received on 2 September was not of usual quality.
After careful investigation, we found that the cause of the problem was a faulty packing machine. It has now been repaired. I can promise you that this type of problem will not happen again.
According to the sales contract between us, we will, of course, replace your faulty delivery free of charge.
I would like to offer our apologies once again and thank you being an excellent customer.
Yours sincerely
xxx
To XXX:
I’m sorry to say that I cannot go to the bookstore with you on Friday afternoon. I have just found that I have to att end an important class meeting that afternoon. I hope the change will not cause you too much trouble.
Shall we go on Saturday morning? We can set out early so that we’ll have more time to read and select books. If it’s convenient for you, let’s meet at 8:30 outside the school gate. If not, let me know what time suits you best. I should be available any time after school next week.
Yours,
Li Hua
Dear Mr. Johnson
Thank you very much for your letter of 3 May 20XX .
We wish to offer our sincere apologies for the long delay in replying to your letter. We have recently moved our headquarters to a new location in the south of city and this has resulted in some considerable delay in replying to enquiries. The move has now been completed and I can assure you that there will be no more delays in the future.
The catalogue you require are enclosed and I hope that you will continue to use us as your main supplier.
Your sincerely
非常感谢您 20XX 年5月3日的来信。
我们为延误很长时间回复您的信件表示真诚的歉意。
我们最近把公司总部搬到位于城市南部的一个新地方。
这导致了大量回复询问信函的延误。
现在搬家已经结束并且我可以向您保证今后不再会有延误。
我随信附上您要的目录。
我希望您继续把我们作为您的主要供应商。
Dear Tom,
How is everything going with you?
I’m terribly sorry that I’m not able to go to your birthday party this Saturday afternoon. I’m in Beijing now because my mother is seriously ill and will have an operation here. She is in bad need of my care these days, so I’m staying here to take care of her in the hospital.
I wish you a happy birthday and hope everything will go well with the party. By the way, I have sent you the latest CD of Zhang Jie. I hope you’ll like this birthday present.
I’m looking forward to seeing you soon.
Yours,
Wang Tao
Dear Sir or Madam,
Thank you for letter of 5 May 20xx.
I must apologies for the delay in replying to your letter of 15 April. Unfortunately some members of our staff have recently been off sick. This, at a time when several of our employees take their annual leave, has resulted in unavoidable delays in replying to letters.
I enclose the price list of our company as requested and look forward to hearing from you.
Your sincerely
邀请您20xx年5月5日的来信。
我必须为延迟回复您4月15日的来信而表示歉意。
不幸的是我们一部分员工最近生病,而与此同时一部分员工正在休年假,这一切导致了不可避免地延误回复您的来信。
我随此信附上您索要的我们公司的价目表。
期望您的来函。
Dear Mr. Clinton
Thank you for your letter of 9 May 20XX concerning faulty goods purchased in our store in London.
I am very sorry indeed that you were not satisfied with the pencils that you bought from our store.
Our company in always trying to improve the quality of its merchandise and we are very unhappy when one of our products does not give satisfaction. In fact, this was due to the breakdown of our packing machine.
In the meantime I regret the disappointment you were caused. As a gesture of goodwill, I have pleasure in refunding the cost of the pencils. And enclose a gift voucher that you can use in our London branch.
Thank you for bringing this matter to our attention. I hope any further purchases you many make at our stores will be up to our usual high standards
Yours sincerely
Paul Harvey
Customer Relations.
Dear Sir or Madam,
I’m writing this letter to apologize to you. I’m so sorry that we made a mistake about the shipment of vacuum cleaners.
Those vacuum cleaners we sent to you were meant to be sent to European countries, but as the old worker was retired, the new one wasn’t so experienced. Besides, the model number and the price of goods in March and July are so similar that the worker mistaken them.
I am awfully sorry for this and we promise you a replacement shipment. We will also give a 10% discount to compensate.
I do apologize for any inconvenience this may cause you and I will try my best to avoid the same accident happening again.
Yours,
xxx
Dear Mr Gatt,
I am sorry to hear about the problems you have been experiencing with the order you placed with us on the 23rd January.[1] I cannot as yet say who is at fault but I assure you there will be a full investigation.[2] Moyra Brown, who is our production assistant, will contact you shortly to arrange suitable compensation for the inconvenience that has been caused.[3]
I would like to apologise once more.[4]
Yours sincerely,
George Hili
Hi George,
I’m really, really sorry but I just can’t make it for basketball practice this evening. We’ve got a biology test tomorrow and I haven’t yet started studying for it. I can’t afford to fail the test, because I already failed the last one.
I promise to make up for it by the next practice session.
Ron
Dear Ms Sciberras,
I would like to apologise for not returning the books but I have been away from school for a week because I had the measles. I will not be coming to school for another week or so. I promise I will return the books as soon as I am back.
Thank you.
Regards,
Anita Borg
xiaomao7taotao
英语道歉信范文及常用句式 道歉信是指因过失或疏忽做错了事,给别人带来了麻烦或损失,发觉后要立即写信给对方赔礼道歉时写的信件。道歉是一种礼貌,道歉信要写得坦率,诚恳。 道歉信通常包括三部分内容:1、表示歉意,道歉的原由;2、出现差错的原因,提出弥补措施;3、请求原谅。语言要诚挚,解释的理由要真实。好的道歉信不仅会取得对方的谅解,还会增进彼此的感情。 写作"三步曲": 表示歉意→说明具体原因、提出补救办法→再次致歉,希望得到理解。注意: 理由要尽量合理,违反生活常识将导致扣分;尽量提供一个合适的补救办法,使行文更加顺畅。 范文解析:Directions: You were unable to attend Mr. Smith's examination on International Business English Writing because you got sick that morning. Write a letter to express the reasons for not being able to attend it and apologize. Write the letter with no less than 100 words. Do not sign your own name at end of the letter. Use "Wang Hua" instead. Do not write the address. Dear Mr. Smith, I am indeed very sorry that I missed the examination on International Business English Writing you gave last Friday. I feel awful about it and want you to know what happened that day.I suddenly fell sick early that morning and my parents had to send me to the hospital. Please find enclosed a copy of the medical bill. I sincerely hope you can understand my situation and accept my apology. I would appreciate your allowing me to take a make-up examination. I will come to your office during your office hour on Monday to discuss this possibility with you. Once again, I apologize for any inconvenience caused. Sincerely yours, Wang Hua
木头人的老婆
一封好的 道歉信 能帮助一个人甚至企业在危机时刻挽回声誉,赢得信任.中文道歉信我们写得多,那么语道歉信怎么写呢?下面是我为大家收集关于英语道歉信 范文 ,欢迎借鉴参考.
英语道歉信范文(一):
Dear Sir,
I am writing this letter to apologize to you for the mistake that we sent the shoes in wrong color. I have acknowledged that my fault has brought you great trouble and unconviniences. I hereby express my deep sorrow for this matter and we are going to do our best to make it up to you. I assure you that this mistake will not happen once again and would appreciate very much if you could give us a chance to show our sincerity on this matter.
Best regards
____
英语道歉信范文(二):
Dear Bob,
I'm writing to apologize for having forgotten to return the "the Beatles" CD to you when I left Canada,I was in such a hurry that I packed everything in my luggage without checking carefully.Had I paid more attention then,I wouldn't have made such a stupid mistake.
Now something must be done to solve the problem because I understand you cherish the CD enormously.I can either send it to you by express mail or alternatively pensate you at a reasonable price.If you do not mind,I may bring it back to you next time I go to Canada.
Please let me know which solution you prefer at your earliest convenience.I really hope you will accept my sincere apology.
Faithfully yours
Li ming
英语道歉信范文(三):
Dear Mr. Smith,
I am indeed very sorry that I missed the examination on International Business English Writing you gave last Friday. I feel awful about it and want you to know what happened that day.
I suddenly fell sick early that morning and my parents had to send me to the hospital. Please find enclosed a copy of the medical bill.
I sincerely hope you can understand my situation and accept my apology. I would appreciate your allowing me to take a make-up examination. I will e to your office during your office hour on Monday to discuss this possibility with you. Once again, I apologize for any inconvenience caused.
Sincerely yours,
Wang Hua
英语道歉信范文(四):
Dear Mr. Wang,
I am writing to apologize for my late homework. The paper which you have assigned to us last Monday was due this Friday, but to my regret, I haven't even started it yet. I feel really sorry for not handing in the paper on time and for the inconvenience it would bring to you.
I have caught a serious cold last week and the doctor asked me to stay in bed for a week since I was very weak and the weather was very cold these days. Therefore, I couldn't go to the library to get the necessary referential information which was needed for my paper. As a result of this, I have not started writing the paper yet and could not hand it in on time.
Fortunately I have finally fully recovered. I will finish the paper as soon as I can and try my best to hand in homework on time in the future.
Sincerely yours,
Li Ming
英语道歉信范文(五):
Dear Bob,
I am writing to express my apology to you. Several days ago, I borrowed your music CD when I lived in your house. Unfortunately, after I came back from Canada, I found it in my luggage. I was in such a hurry that I forgot to return it to you .I will send it to you by post or express as soon Sincerely yours,
Li Ming
英语道歉信范文(六):
Dear Mr. Grison
Thank you for your letter of 6 May 2004 concerning the faulty tableware.
I am extremely sorry to learn that the delivery you took on 2 April was of poor quality. This was due to our faulty packing machine. We now have it repaired and we will replace the faulty delivery free of charge within three days.
We have been supplying you for five years and we will replace the faulty delivery free of charge within three days.
We have been supplying you for five years and you have always been one of our excellent customers. Therefore, I greatly regret the inconvenience it has caused and would like to offer my sincere apologies. I can assure you that such occasion will not occur and our supplies in the future will again be of our usual high standards.
I hope that you can use our pany as your supplier in the future.
Your sincerely
____
英语道歉信范文(七):
Dear Tom,
I'm very sorry that I can't go on a trip to Beijing with you next weekend, which I have promised you. I'm writing to tell you the reason for it.(topic)
Just now, my cousin, Li Ming, who went abroad for further education last year, informed me that he would return the next Saturday morning. He asked me to pick him up at the airport with his parents. As you know, we haven't seen each other for about a year, so I'll have to help him in the first place.
I really hope that you can accept my apologies and understand me. I would appreciate it if you allow me to fix another time to show you around some places of interest in Beijing.
Wish you have a good time this weekend!
Yours,
______
英语道歉信范文(八):
Dear Tom,
How is everything going with you?
I’m terribly sorry that I’m not able to go to your birthday party this Saturday afternoon. I’m in Beijing now because my mother is seriously ill and will have an operation here. She is in bad need of my care these days, so I’m staying here to take care of her in the hospital.
I wish you a happy birthday and hope everything will go well with the party. By the way, I have sent you the latest CD of Zhang Jie. I hope you’ll like this birthday present.
I’m looking forward to seeing you soon.
Yours,
Wang Tao
英语道歉信范文(九):
Dear Mr Robert
I would like to apologize for the delay in shipping your order。 Due to excessive demand last month, it seems impossible for us to process all the orders in time。
However, we sent your order earlier this morning, and we are sure you will receive them by tomorrow。
Please accept our sincere apologies again for any inconvenience we have caused you。
Thank you very much for your consideration。
Yours truly,
NKC Co
亲爱的罗伯特先生:
我想要对此次的交货延迟道歉。由于上个月订单过多,我们不太可能及时完成所有的订单。
但是您的货品我们已于这天早上寄出,相信您将于明天之前收到货品。
给您造成任何不便,请再次理解我们真诚的歉意。
十分感谢您的谅解。
您真诚的,
NKC 公司
英语道歉信范文(十):
dear frank:
i am terribly sorry to tell you that i have lost the valuable book you were so kind to lend me last week。 i read it everyday and intended to finish it next month。 last night when i came to my room, it was nowhere to be found。 i will try to recover it as soon as possible。 if i fail to find it, i will get a new book for you。
but i am afraid it can never take the place of the old one。 old books are like old friends。 once lost, they can never be replaced。 they are connected with cherished associations which the new ones can never have。 and for this irrecoverable loss, i am to blame。 i was so careless with my things。 this is a warning to me to be more careful in the future。
yours truly,
tom
亲爱的弗兰克:
很抱歉,上星期您借给我的那本书竟遗失了。我每一天都在看,准备下个月看完。昨晚我回到我的卧室,到处也找不到那本书。我将尽力找到它。万一找不到,我只好买一本新的还您。
但是,新书恐怕不能代替那本旧书吧!旧书跟旧友一样,一旦失去就不能再得。旧书与往事相连,这种不可弥补的损失,皆由我起。我对待一切太大意了,这次给我一个警告,叫我以后要留意。
真诚的tom
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卷毛先生老杨
英语道歉信带翻译一:
Dear Charlie,
Kindly excuse me for my not being able to see you off at the airport this Saturday as I have promised. A major business partner of our company will be attending an important conference in Xiamen this weekend, and my boss finally chooses me to accompany him there to negotiate about a new transaction.
I have just been informed of this plan and am happy about the decisionthis is an opportunity to both display and enhance my abilities, so I am afraid I cannot be present at the airport. Pursuing study overseas is an essential step in the accomplishment of your dream.
亲爱的查理,
请原谅我的不能给你送行机场这个星期六我已经承诺。我们公司的主要业务合作伙伴将出席一个重要会议在厦门这个周末,和我的老板最后选择我陪他去谈判关于一个新事物。
我刚刚被告知这个计划,我高兴的决定是一个机会展示和提高我的能力,所以我恐怕不能到机场。追求海外留学是一个重要的一步成就你的梦想。
英语道歉信带翻译二:
Dear David:
I am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, December sooner, but when I have told you the reason, I trust you will be convinced that the neglect was excusable. When your letter arrived, I was just in Hong Kong.
As my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when I took it up. Now the first thing I have to hasten to do is to write to you these few lines to express my deep regret.
I enjoyed many pleasant sights during my trip. I shall be pleased to give you an account to of them when I see you next.
亲爱的大卫:
我怕你会觉得我不可原谅过失没有回答你的来信7日12月早,但是当我告诉你原因,我相信你会相信忽视是可以原谅的。你的信到的时候,我只是在香港。
作为我的家庭不能转告我我不在的时候,它一直在,因此,躺在我的桌子上,直到那一刻,我欣然接受。现在我要赶紧做的第一件事就是给你写信这些几行表达我深深的遗憾。
我喜欢许多愉快的景象在我的旅行。我将很高兴给你一个账户,当我看到你下一个。
英语道歉信带翻译三:
Dear Kate:
Excuse me for my long delaying in returning to you your Robinson Crusoe which I read through with great interest.
I had finished reading the book and was about to return it when my cousin came to see me. Never having seen the book, She was so interested in it that I had to retain it longer.
However, I hope that in view of the additional delight thus afforded by your book, you will overlook my negligence in not returning it sooner.
Thanking you again for the loan.
Sincerely yours,
亲爱的凯特:
对不起为我的长延迟回到你鲁宾逊漂流记,我以极大的兴趣阅读。
我已经读完了这本书,正要返回它,我的表弟来见我。从来没有看过这本书,她非常感兴趣,我必须保留它了。
然而,我希望针对提供的额外的喜悦从而你的书,你会忽略我的疏忽没能提前返回。
再次感谢你的贷款。
谨致问候。
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