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参考资料1：Words create impressions, images and expectations. They build psychological connections. They influence how we think. Since thoughts determine actions, there's a powerful connection between the words we use and the results we get.Think about these two words: spend and invest. Would you like your bank to spend your money or invest it? Since spending implies the money is gone, you probably want a bank that invests. Now apply these same words to corporate budgets and see how that influences thinking. Early in my career, I saw budgets as allocated company money I had permission to spend. And I did spend it. I never thought of budgets as investing in the company's future until I was given profit and loss accountability for a new department and discovered my flawed thinking. I learned that in order to grow the department, I needed to budget with an investment mentality. Shifting words shifted my thinking and my results.Try these words: problem and challenge. Would you rather a boss see your mistake as a problem or as a challenge? It's more than semantics. Problems are fixed; challenges are met. Different words evoke different feelings. I have a more positive frame of mind meeting a challenge than fixing a problem. But a word of caution. I'm not suggesting you play the buzz-word game like a colleague of mine who walked into my office saying, "Do I have an opportunity for you." We both knew differently.Here are two favorites: bodies and people. As a young manager, I was jolted every time I heard another manager talking about how many "bodies" they needed, or putting "butts in seats." Later, I learned many of those managers struggled with departmental morale problems. I could understand why if they saw people as interchangeable pieces to a puzzle rather than individuals playing an important role in their departments.I realized the words I use to think and talk about my workload, my goals, my projects and the people I worked with influenced my thoughts and actions about them. So, I changed my words. If I say I work "for" someone I have a different vision about my work-life than if I work "with" them; same with my staff working with, not for me.Poorly chosen words can kill enthusiasm, impact self-esteem, lower expectations and hold people back. Well chosen ones can motivate, offer hope, create vision, impact thinking and alter results. I learned in twenty years in management my words have power over my thoughts and actions. They also impact and influence people I speak them to. 参考资料2：There is much to be said for the power of words in any context: written, spoken, printed, or published on the web. Words are powerful because they enable us to communicate. This wondrous capacity is, without question, the most essential tool for the progress of mankind. I make this statement knowing that overstatement is a symptom of terrible writing. But the fact that this is not an overstatement testifies to how amazing words really are! Written words are filled with potential. They are like knowledge batteries, holding their charge until they are slotted into place. Written words unleash their power when they are plugged into the mind of the reader. Word choice and sentence structure determine your effectiveness in conveying meaning to your reader. Word power holds true on the web just as it does in print. Therefore, we should pay careful attention to our words, regardless of their manner of delivery.图片：1、、、、希望回答对你有帮助。