panrongdong
面对面地进行英语也许会紧张,如果用打电话的形式呢?下面是我给大家整理的打电话的英文对话,供大家参阅!
1. I've really got to go, I'll get back to you when I get the office.
我真的得走了,我到办公室再打给你。
2. Sorry, I must end the conversation. There's someone on the other line.
抱歉,我不能再说了。我还有另外一通电话要接。
3. Sorry, I've got to hang up. My wife's waiting for me.
抱歉,我得挂电话了。我老婆在等我。
4. I think I'd better let you go. I'll talk to you later.
我想我应该让你去忙了,我晚点再打给你。
5. I have to get back to work. I'll call you later tonight.
我要回去工作了。我今晚再打给你。
6. Shall we continue this later? I've got a call waiting.
我们可不可以晚一点再继续聊?我这边有个电话打进来了。
7. It's kind of late. Why don't we talk about it tomorrow?
有点晚了。我们何不明天再谈呢?
8. I've got to meet a client right now. Can we talk later?
我现在要去见一个客户。我们可以晚一点再谈吗?
9. I won't keep you any longer.
我不耽误你时间了。
10. Sorry, it's getting late. Can you call again tomorrow morning?
抱歉,时候不早了。你可不可以明天早上再打来?
1. ABC corporation. May I help you? ABC 公司,我能帮你什么吗?
这句话算是制式的讲法。 一般接起电话的人通常会先报公司的名字 "ABC corporation", 然后再说:May I help you?或是如果要更客气一点的话则可以说 :How can I help you?(我该怎么帮你?)
因为这样的问法表示我该怎么帮你,而非我需不需要帮你?但基本上 May I help you? 跟 How can I help you?都很常见就是了。
不过如果是机器接的电话,则听到的多半是这样:
Thanks for calling ABC corporation, if you know your party’s last name or extension, press 1. If you want to receive information or publication, press 2. If you want to talk to the operator, press pound sign or remain on the line."
感谢你打电话到 ABC 来, 如果你知道你要找的人的姓或是分机号码, 请按 1;如果是想要本公司的简介或出版品,,请按 2;如果是要找总机, 请按 #,或是请别挂断。
2. And you are? 你是?
如果人家打电话来是要找你的上司:May I talk to your manager?(我能不能跟你们经理讲话?)
这时你总不能糊里糊涂地就把电话拿给经理说,说不定人家是打电话来跟你经理勒索一百万的呢! 所以通常我们一定要先确定打电话来的是谁。
最客气的问法是: Whom I am speaking with? 或是 Whom am I talking to?(我正在跟谁讲话呢?)
但是人家一听是像我这种小毛头打电话找他们经理,他们就会用比较口语的说法:And you are?(你是?)
如果人家这样问我,我就可以答:This is Benlin.
像是 "And you are?" 这么口语的英文书上大概学不到,但这却是老美天天在用的句子, 只怕你学了之后还不敢用。其实真的不用怕,越简单的句子老美越听得懂, 而且事实上 And you are? 这句话还有许多适用的场合, 例如在公司的接待处 (reception)来访的客人如果说:I’m looking for Mr. Wolf. (我要找伍夫先生) 接待小姐就可以反问他:And you are?(你是?) 所以像这种简单又好用的句子大家一定要记起来喔!
3. I’ll put her on the phone. Just a second. 我会请她听电话, 请等一下。
Put someone on the phone 这个片语就是说请某人听电话。例如你打电话找你女朋友,结果女朋友的同事接了电话,就开始跟你东扯西扯,问你们昨天是不是吵架了啊?什么时候要结婚啦, 这时如果你实在不想跟她讲了,就可以说:Could you please just put her on the phone? (你能不能请她来听电话啊?)反过来如果今天是你接到了电话,结果要找的是别人,你就可以说:Ok. I’ll put her on the phone. Just a second.(好,我会请她听电话,请稍等一下。)
上面讲的 put someone on the phone, 指的多半是只有一只电话时,但如果像公司里有许多分机, 则用转接 transfer 或是 redirect 会比较恰当, 例如同样的情况你可以说: I’m transferring your call.或是 I’m redirecting your call. (我帮你转接到分机给她。) 如果是接线生转接的话,他们有时就只简单地说:One moment, please.或是OK. I’ll put you through.
4. Would you mind holding for one minute? 你介不介意稍微等一分钟啊?
在美国如果有机会打电话给客户服务 (Customer Service)部门,如果没意外的话都会听到以下的电话录音:
All of our representatives are currently busy serving their customers. Your call will be answered in approximate 5 minutes.
我们所有的客服人员都在忙着服务他们的顾客,请等五分钟后,就会有人接听你的电话。
然后十分钟过去了,
Please continue to hold, your call is very important to us.
请继续等候,你的来电对我们非常重要。
所以大家要知道,老美基本上对这种无止境的等待是深恶痛绝的。 所以要记得, 如果人家打电话来,千万不要因为听不懂就说, "Hold on", 然后就跑去求救兵,这对打电话来的人是十分不礼貌的。
如果万不得已一定要请他稍候,我们要客气一点地说: Would you mind holding for one minute?
所以记得要给对方一个明确的时间, 例如 one second 或是 five minutes 不要让对方无止境地等下去。 但是如果一分钟到了你还没忙完, 则最好再说一次:
Sorry, I am still on the phone. Could you hold for another minute?
对不起,我还在讲电话, 能不能再请你稍候一分钟。
5. He’s out for lunch. Would you like to try again an hour later? 他出去吃午餐了, 你要不要一小时后再打来?
受到中文的影响,许多人要讲某人出去吃午餐了常会说成:He went out for lunch.
其实这个 went 是多余的,通常老美只讲 be out for something 就行了。
如果要再简化一点, 单说:He is on lunch.或是 He is on (lunch) break. (他正在休息时间。) 这样子也可以。
如果别人要找的人不在,通常我们有二种选择:第一种是请别人晚点再打来,除了像例句用 try again/ call again 之外, 我们也可以用 call back/ try back 这样的讲法。例如你可以建议别人:
Why don’t you call back in 30 minutes?
你何不 30 分钟后再打来呢?
第二种选择就是请对方留言, 客气一点的讲法是:
May I take your message?或是 "Would you like to leave a message?
你想留言吗?
|打招呼|
很多打电话的开头都是以一些礼貌的打招呼开始的,像是:Hi, how've you been? 或是Nice to hear from you。即使你正在谈要紧的公事时,对于一开头就谈公事而不是说些寒喧语是蛮冒失的。
|说明重点|
事情总是要有重点,虽然当你想要善意的开开玩笑然后将话题拉回到公事上。像在这种情况之下,可以使用这个句子I'm just calling to ...来转开当时话题。例如:I'm just calling to see if you'd like to set up a meeting.但是如果情况又有转变,那你就要看看某人打电话给你的目的是什么,而将话题带到:So what can I do for you?
|非冒失的打断|
如果您正与一位滔滔不绝的人士谈话,对于get a word in edgewise或许困难的或者是您想要提供实质的谈话机会也如此。如果某人话题不断,然后你想要打断,记得要很有礼貌喔!例如:I would like to say something here, if I may 或者是Allow me to make a point
|确认动作|
如果您在电话上要与人确认,您一定要在结束之时再重新重复刚刚的内容。藉由这些句子像是:Please let me confirm...及So, let me make sure I've got things straight...,重复内容来表明您已经了解了。
|结束电话|
有些时候在谈话的部分里或许被视为是很模稜两可的!这也许是时候来表示一些祝福,就像是如果在适当时机,可以说一些 :good luck on that interview 或是hope you feel better soon。
尤其是你也许想要确认任何你已经完成的计画:I'll see you on Friday, then.有些时候,很容易对其他人说一些像是很荣幸与他谈话的话。并且要记得有技巧的用这个字well可以使用在开头的句子来表示你已准备好结束这段谈话:Well John, it’s been a pleasure talking to you.
~逛吃逛吃
下面是我整理的关于打电话的英语对话,以供大家学习参考。
关于打电话的英语对话一:
简在家吗?Is Jane at home?
我想和托马斯先生通话。I’d like to speak to Mr. Thomas。
接线员,我的电话断了。Operator, I was cut off。
我需要打一个急救电话。I need to make an emergency call。
我会再打的。I’ll call back。
他什么时候回来?When will he come back?
请给我接分机605好吗?Can you put me through to extension 605?
如果他不在,请叫他的秘书来接电话。
If he’s not in, please ask his secretary to talk to me。
Making a Telephone Call
Clerk:Good morning. Wilson Association。
Brown:This is Mr. Brown speaking. I’d like to speak to Mr. Thomas。
Clerk:I’m sorry, but Mr. Thomas left here just a few minutes ago。
Brown:I’ve been trying to call him for the last ten minutes, but your line was busy. Will he be back soon?
Clerk:I’m afraid not. He is away for the rest of the day。
Brown:Is there other way I can reach him?
Clerk:I’m afraid not. He has gone out of this town on business. May I take a message?
Brown:I have a business appointment with him at 10 o’clock tomorrow morning, but I’m afraid I can’t make it。
Clerk:Would you like to make another appointment?
Brown:Unfortunately, I’m leaving here unexpectedly, and I may be away for several days。
Clerk:I see. I’ll tell Mr. Thomas that you’ve called。
Brown:Thank you。
关于打电话的英语对话二:
我是丹尼斯·史密斯。
This is Dennis Smith. *打电话时常用This is……代替My name is……。
This is Dennis Smith speaking.
喂,是约翰吗?
Hello, John? *常用于熟人之间。
喂, 请问是丹尼斯·史密斯先生吗?
Is this Mr. Dennis Smith?
请问是财务科吗?
Is this the finance department?
请问是吉姆·贝克医生的办公室吗?
Is this Dr. Jim Baker's office?
我能借用一下您的电话吗?
Do you mind if I use your phone? *这句话直译是“如果我用一下您的电话,您介意吗?”。如果同意,回答是No(不介意)。
Do you mind if I use your phone? (我能借用一下您的电话吗?)
No, please go ahead. (可以,请用吧。)
我想找佐藤先生。
May I speak to Mr. Sato?
May I speak with Mr. Sato?
I'd like to speak to Mr. Sato, please.
Is Mr. Sato there, please?
Mr. Sato, please. *这是最简单的说法。并不失礼,工作和日常生活中都可以用。
Let me talk to Mr. Sato, please. *这样说有点太直,除了对熟人以外一般不用。
马克在吗?
Is Mark there? *孩子们之间、朋友之间和比较熟悉的人之间比较随便的说法,工作中最好不用。
真对不起,这么晚了还给您打电话。
I'm sorry for calling you this late. *若在早晨的话把late换成early.
我希望我没打扰您。
I hope I'm not disturbing you. *disturb“打扰(休息和工作)”。
I hope I'm not keeping you.
但愿没吵醒您。
I hope I didn't wake you up.
I hope I didn't wake you up. (但愿没吵醒您。)
No, you didn't. (没有,你没吵醒我。)
我有急事要找巴尔先生。
It is urgent I talk to Mr. Barr now.
I need to get in contact with Mr. Barr right away. *get in contact with……“和……取得联系”。
I need to talk to Mr. Barr immediately.
有关明天开会的事给您打电话。
I'm calling about tomorrow's meeting.
我给您回电话。
I'm returning your call.
I'm calling you back.
●接电话
喂!
Hello. *英语中接电话的人先说“Hello”。
Hello. (喂!)
Oh, hello. Is Mark there? (喂,马克在吗?)
对,我就是。
Speaking. *对方要找的刚好是自己,就以这句“我就是”回答。
This is he. *女性用“This is she”。
This is Mr. Sato speaking. (对,我是佐藤。)
This is. *有点儿生硬的感觉。
是我呀。
It's me. *常用于像夫妻间关系非常亲密的场合。
ABC商务学院。您有什么事?
ABC Business College, may I help you? *公司等工作场所接电话时的一般对答方式。个人家庭接电话时只需说“Hello”。
Thank you for calling ABC Business College.
Can I help you?
您是哪位?
Who's calling, please?
Who's speaking, please?
Who is this, please?
May I ask who's calling?
Who should I say is calling?
您想找哪位接电话?
Who in particular would you like to talk to? *in particular“特别”、“尤其”。
他一直在等您的电话。
He's been expecting your call. * He's是He has的省略形式。Expect“抱有希望地等待”。
您要找哪个铃木?
Which Suzuki do you want to talk to?
这儿有三位姓铃木的。
There are three Suzukis here.
您能过会儿再打吗?
Would you mind calling back later?
Could you call back later?
请转103.
Extension 103, please. *extension“延长”,在这里表示“分机电话”。
May I have extension 103?
Could I have extension number 103
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