TT作天作地
1、 (接电话方)拿起电话
Hello! This is Watson speaking.
(喂?这里是华生)
2、 (拨电话方)说明目的
Hello, this is Robert calling for Steve.
(喂，我是Robert，我找Tom)
3、 (接电话方)询问身份
May I ask what company you are calling from, please?
(请问一下你是哪个公司的?)
4、 (拨电话方)自报家门
This is Robert calling from WSE Company.
(我是WSE公司的Robert)
5、 (接电话方)询问分机
Do you know what extension he's on?
(你知道他的分机号码吗?)
6、 (拨电话方)查询分机
I don’t know, could you please help me to check the telephone directory?
(我不知道，你能帮我查一下电话簿吗?)
7、 (接电话方)电话转接
Please hold and I’ll put you through.
(请不要挂机，我帮你转过去)
8、 (接电话方)对方正忙
Steve is on another line at the moment. Would you like to hold?
(Steve电话占线，你要等他吗?)
9、 (拨电话方)电话留言
May I leave a message for him?
(我能给他留个言吗?)
10、(接电话方)通话结束
Thanks for calling. I’ll speak to him later. Good bye.
(感谢来电，我稍后会告知他，再见)
星星星kooo
电话问候开头语：A:Hello!May I speak to AHello!Who is that?Can I get Jack on the phone now?Could I speak to Jack,plese?Could i talk to Jack,please?Have I the pleasure of addressing Jack?May I have a word with Jack?答：1、Speaking.(我就是.这是最常见的,没有不礼貌的意味)2、Yes.(我就是.这也是很常见的,也没有不礼貌的意味)3、Who's on the line (你是哪位?也没有不礼貌的意味)4、May I know who's on the line (同上,委婉、礼貌一些)5、Wrong number.(打错了)6、No such person.(没有这个人--打错了)7、You are .(你是...哪位?are要拉长发言,也没有不礼貌的意味)8、He is on line.(他正在接电话) 9、He is busy now,leave massage?(他正在忙,要留话吗?)10、The line is engaged.(电话占线.表示接线生接不进去)11、What's regarding (什么事情?)12、Hold on.(等一下)13、Just a moment (等一下)14、Just a minute (等一下)15、Can you call back later （过一会再打进来,好吗?）16、I am his secretary,you can talk to me.(我是他的秘书,你可以跟我说)17、He's is not around.（他不在）18、He's is not here.(他不在)19、He went out.(他出去了)20、He's gone home.(他回家了)21、He is on the way.(他在路上)22、He is out of nation.(他出国了)23、He is meeting.(他在开会)24、Where are you calling from (你从哪儿打来?)25、Your name please （你是哪位?）26、Can you leave your phone number,let him call you back (你可以留下电话号码,让他打回给你吗?)
