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To our repected customer: CarleyWe are very sorry and would like to apoligize for the incovenience that our water system has cause you. At that point, it was a cold winter and so the demand for hot water rised. That was why some customers lost their hot water. To resolve this probelem, we have installed a new water system to ensure that it does not happen again. Again, we apoligize for the inconvience. Thank You, Hotel Manager翻译:给我们致敬的客人: Carley我们非常抱歉也愿意为上一次应为没有热水而对你造成的不便道歉。在那个时候,正是寒冷的冬天。热水的要求上长。所以有些客人没有了热水。为了要解决这个问题,并且保证以后不会再发生这样的事 ,我们已经安装了一个新并且大的锅炉。再一次,我们对没有热水而对你造成的不便道歉。 谢谢, 酒店的经理

英语租房抱怨信

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Dear Sir,I am writing to you for the mobile phone of Dephone-S250 I bought on 20th Apr. 2008 at Tele Mall in Wuhan, P. R. China. But when I wanted to use it, I found that there was something wrong with the quality of the mobile phone. The phone’s ring cant’t work and it also can’t send messages. So I went back to the shop and asked the sales assistant to replace it. Unfortunately, he told me that the products were sold out, so I couldn't have it replaced. As a result of the mobled phone’s new style, there are no spare parts, so it means that the phone also can’t be repaired. I hope that company will replace my mobile phone in time, and the more quickly, the better.Thank you for your consideration.Sincerely yours,Dear Sir,I am writing to you for the mobile phone of Dephone-S250 I bought on 20th Apr. 2008 at Tele Mall in Wuhan, P. R. China. There is something wrong with my mobile phone. The mobile phone can’t send messages and it can’t ring if someone calls me. What was worse, this kind of mobile phone has been sold out, so it cannot be changed a new one. This kind of mobile phone is in a new style, so the shop has no spare parts to repair my phone. I was so worried about it. I make a request to your company to change it as soon as possible. I hope you can give me a hand.I am looking forward to receiving your answer. Please give me a letter as soon as you receive my E-mail.Thank you for your consideration.Sincerely yours,Bu Manyi你可以从中任选一篇!!

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