幸运吧2016
Communication plays a significant role in our daily life, especially in modern society. Since we get along with other people in every field, we must learn how to communicate with people effectively. Effective communication should be planned carefully. First, speak slowly and briefly in order to make ourselves understood completely. Second, express ourselves in all sincerity and with warmth. Third, concentrate on what the speaker says and appreciate his point of view. Moreover, we should give positive feedback by nodding or smiling while listening. Fourth, place ourselves in the place of others. As far as I'm concerned, I communicate with other people in a positive way whether I'm in a merry mood or not. And I often express my own opinion genuinely and sincerely.在日常生活中沟通扮演着重要的角色，尤其是现代社会。从我们在各个领域里与他人相处，我们必须学会怎样和别人有效的沟通。有效沟通因该要认真地计划。第一、简明的说，慢慢的说，以便于我们能够完全被听懂理解。第二，我们应把自己表达的尽量诚恳而热情。第三，从对方的角度出发，专注于对方所说的内容。还有，我们在倾听的时候应该通过点头或者微笑给与积极的回应。第四，还要换位思考。就那我来说，我总是能用积极的方式和对方沟通，不管我心情好坏。而且我经常真诚和诚恳地表达我自己的观点。
黎明前的静谧
communication skill 英[kəˌmju:niˈkeiʃən skil] 美[kəˌmjunɪˈkeʃən skɪl] 沟通技能 [例句]Good communication skill and team spirit.良好的沟通能力和团队合作精神。
虾虾虾虾酱
Introductions：以自我介绍开始电话交谈：“Hello，this is Peter Jones. 如果你在接电话的时候对方没有表明他是谁，你可以说：“May I ask who's calling，please?”Asking for someone / Making a request：如果你打电话给特定的某个人的话，那么你得用礼貌的问句来表达意图，例如“May I speak to Rachel Smith， please?”当你只知道分机号码却不知道人名的时候你可以说：“Could I have extension number 635?”但如果打电话是有特定的目的，那最好是这么说：“I'm calling to make a reservation.”Holding and transferring：“Please hold”是电话语言中表示“等一下”。当你需要transferred(转接)到另一部分机，你常会听到：“Connecting your call…”或者“Please hold，I'll transfer you.”。如果你是在繁忙时段拨打某公司电话的话，你可能会听到简短的一句话，“Hello，please hold!”在接线员将你转到另一条线之前。Leaving a message：当你打电话的对象不在或不能接听电话时，准备好留言。你可以使用voicemail(电子录音系统)或一部answering machine(在磁带上录音的一种机器)。如果你正和接线员讲话的话，他们会问：“Would you like to leave a message?”或者你可以说，“May I leave a message?如果想要对方回电话的话，千万别忘了留你的电话号码。这被称作call back number.Asking the speaker to slow down：如果你不确定你能听懂所有的英语对话，一定要坦诚。直接告诉对方：“My English isn't very strong，could you please speak slowly?”大部分的人会赞许你的诚实并很高兴这么做。Write it down：如果你觉得用英语打电话还有点紧张的话，把要讲的事先写下来将很有帮助。写出你需要讲的内容大纲。你可以使用此提纲事先组织你的思绪并且如果在通话过程中有任何疑问的话也能作为借鉴。Remember your manners：在通话中使用文明礼貌的语言是非常的重要。在请求别人时请使用类似的短语，“Could you”，和“Please” ，并且总是记得以“Thank you”和“Goodbye”结束通话!
