红色高跟鞋H
你要那么多说法没用的。你要是真的用英语打电话,接电话开头就是 hello, this is XXX speaking。打电话看你是什么身份打给什么人了,比如给中介打,就说 hello, this is the tenant from XXXXX apartment, can i speak to XXX. 你想问他是不是你要找的那个人,就说is that XXX or is XXX speaking
id独自等待
接听:Hello/Good morning/... 自报姓名:(This is) ... speaking. 问对方姓名:Who's that speaking? 好久不见的老朋友:Hey, it's you!/Fancy hearing from you! 寒暄:How are you? 回答对方问候:Fine. Thank you./Pretty well. Thanks a lot./Not bad./Couldn't be better. 其它客套话:How is your business?/How are things going on with you?/How is your family? 转接找别人的电话:Hold on, please./Just a moment. I will switch the line to him./Let me put through to him. 别人不在:He is not at his desk right now. Could you leave a message?/Could you call him later?/Could you please call his mobile? 感谢来电:Thanks for calling./Nice to have your call./Pleased to talk with you. 告别:Talk to you later./Take care./Bye bye./See you. 回应感谢:You are welcome./My pleasure.
小倩TINA
英语打电话时话术:
1、 (接电话方)拿起电话
Hello! This is Watson speaking.
(喂?这里是华生)
2、 (拨电话方)说明目的
Hello, this is Robert calling for Steve.
(喂,我是Robert,我找Tom)
3、 (接电话方)询问身份
May I ask what company you are calling from, please?
(请问一下你是哪个公司的?)
4、 (拨电话方)自报家门
This is Robert calling from WSE Company.
(我是WSE公司的Robert)
5、 (接电话方)询问分机
Do you know what extension he's on?
(你知道他的分机号码吗?)
6、 (拨电话方)查询分机
I don’t know, could you please help me to check the telephone directory?
(我不知道,你能帮我查一下电话簿吗?)
7、 (接电话方)电话转接
Please hold and I’ll put you through.
(请不要挂机,我帮你转过去)
8、 (接电话方)对方正忙
Steve is on another line at the moment. Would you like to hold?
(Steve电话占线,你要等他吗?)
9、 (拨电话方)电话留言
May I leave a message for him?
(我能给他留个言吗?)
10、(接电话方)通话结束
Thanks for calling. I’ll speak to him later. Good bye.
(感谢来电,我稍后会告知他,再见)
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