英文通话内容

打电话要用的英语对话常用语：I’msorrytocallyousolate.对不起这么晚打电话来。I’msorrytobotheryouatthishour.很抱歉在这时打扰你。IhopeI‘mnotdisturbingyou我希望我没打扰您IhopeIdidn’twakeyouup但愿没吵醒您It‘nothing.Whodoyouwishtotalkto?没关系，你想找谁?Hello?Who’sthat?喂？你是谁？Hello?Who‘sspeaking?喂？请问你是谁？Canyouhearme?你听到得到吗?ThisisJackByrnes.我是杰克.伯恩斯。It‘sMe是我呀Hello,IsBingbingathome?喂，兵兵在家吗?MayIspeaktoMr.Gates?我可以和盖茨先生通话吗?Thisisacollectcallfrom...这是从...打来的被叫付费电话。Yes，speaking是的，请讲Speaking说吧（我就是）MayIhavetheextention123?可以帮我转123分机吗?Pleasestayontheline.请不要挂断电话。He’snothererightnow.他现在不在这里。CouldyoutellmewhereIcanreachher?能不能告诉我在哪里可以找到她?Doyouknowwhenhewillbeback你知道他什么时候会回来吗?Sorry.Idon‘tknow抱歉，我不知道Anymessageforhim?留口信给他吗?I’llbesurehegetsyourmessage我一定会替你转达的I‘lltellhimyoucalled我会告诉他你打过电话ShallItellhimthatyoucalled?需要我告诉他你来过电话吗?Pleasehaveherreturnmycall.请她回电话给我。

1、电话铃响时

The phone's ringing/There's the phone. / There's a phone call for you.电话响了。/有电话。/有找你的电话。

Could you get it?/is someone going to get that?/Somebody answer the phone!谁能去接一下电话？/你去接吗？/快去接电话！

A: There goes the phone again. It's ringing every two minutes!!

B: Let it ring. The machine will pick it up. I'm screening my calls.

电话又响了。它每两分钟就响一次！！

让它响吧。机器会自动应答的。我正在过滤电话。

2、接电话时

确认对方身份 Who's this?/May I ask who's calling, please? /May I have your name?/

Who am I speaking to? / May I ask who I am talking with?

您找哪位？/您要跟谁通话？

Who are you calling? / Who would like to speak [talk] with?

回答自己身份 speaking/ this is she/he

May I speak to Tom?

This is he./speaking

3、询问打电话的事由

今天有什么需要我帮忙的？

How can I help you today?

什么事？/有什么事？

What is it? / What's up?

May I ask what this is in regards to?/What does this concern?我能问一下是什么事吗？

4、陈述事由

I'd like to discuss something with you.我想跟你谈一些事情

I'm calling to see if you'd like to go out with me sometime.我打电话是想问一下你想不想某个时间和我出去。

I am calling about some issues with my credit card.我打电话过来想问一些关于信用卡的问题

I'd like to make sure we're both on the same page here regarding our company's policy.我想确定我们俩对我公司的政策意见一致。

5、告知对方待自己确认之后再打过去

I'll call you back after I run this by my boss. 我向老板汇报之后再给你回电话。

Can I call you back on this? Maybe in a few days?我再打电话告诉你，好吗？或许过几天？

I need to double-check my documents. Can you give me some time to look over the figures?我要再检查一下我的资料。能给我一些时间再检查一下那些数据吗？

I'll get back to you as soon as I find out.我弄明白了马上给你回电话。

I'll call back in a bit.我过一会儿再打过来。

6、想和某负责人（部门）通话时

Is this the right department for...?

is this the right department for returning a product?这里是负责退货的部门吗？

Is this the right number to call for information?这是负责信息咨询的电话吗？

I'm sorry. You've got the wrong department对不起，你找错部门了。

7、确认对方是否在听

Did you get that? / Do you understand?你记下了吗？/你明白了吗？

Are you listening to me? / Are you paying attention?你在听我说话吗？/你在注意听吗

8、请对方再说一遍

I didn't catch that last part.我没听明白最后一部分。

Could you repeat that, please? /One more time, if you don't mind.如果不介意的话，请再说一遍。

Please speak slower /more slowly. 请说得慢一点儿

9、表示自己明白了

I think I got it. / Yeah, I got everything.

10、询问是否要写下来

Are you writing this down?/Are you ready to write this down?/do you have a pen to write it down?

你要写下来吗？/你准备好写下来了吗？

11、没听清或电话信号不好时

I can't hear you./Your voice keeps fading out./I'm only catching parts /bits/pieces of what you're saying.

我听不见。/你的声音总是时高时低。/我只能断断续续听到你的话。

Are you there? Hello? Oh, you're still there. I thought I lost you.

你还在吗？喂？哦，你还在呢。我以为断线了呢。

I’m sorry. You are breaking up. Can you repeat that?

不好意思，你那边断断续续，可以重复一遍吗？

I am having really bad reception. Can you repeat that?

我这边信号不好，你能重复一遍吗？

Could you please speak a little more slowly，please?

（非正式）can you spell that?

（正式）Would you mind spelling that for me, please?

请对方声音大一点

Would you mind speaking up, please?

12、请对方稍等一下

（非正式）Hang on a second.等下

（正式）Would you mind hold on a moment, please?请稍等一下

13、需要留言时

Can I leave a message?能留言吗？

14、询问如何联系某人

You can reach me at this number.你可以打这个电话找我

15、挂电话时

It’s been great talking to you! Have a nice day!

和你谈话很愉快！祝您愉快！

hellothisisXXXspeaking.（你好，我是XXX）CouldIspeaktoXXX,plese?（能请XXX接听电话么？）Hello,I'dliketospeaktoXXX.（我想打给XXX）XX(我）speaking.IsXXXin?（我是XX，XXX在嘛？）Sorry,buthe/shecan'tcometothephonerightnow.Anymessageforhim/her?（对不起。他/她现在不能来接电话。需要给他/她留个口信么？）