退货英文作文

扩音器 loudspeaker,microphone,Amplifier I. USEFUL EXPRESSIONS 常用语 1. How to start your letter? I would like to return the GDE-300 Processor that was delivered last week. I would like to arrange to have the three mowers returned to your warehouse. We have discovered that 50 copies of "Information Management" were mistakenly included in the order you delivered to our store on May 26. Confirming our Monday conversation regarding the defective mowers, we will be returning 15 units for credit. 2. How to ask the supplier to credit your account or send you a replacement? Please credit our account accordingly if the defective fax machines were charged to it. I am shipping the mowers back to your warehouse. Please credit my account accordingly. We are returning, via UPS, the 5 answering machines for credit. Please apply the credit to our account. Please let me know how you would like the fax machine returned and send us a replacement as soon as possible. Please accept the men's sweaters for return and send us 48 women's sweaters as soon as possible. 3. How to end your letter? We trust that future shipments will be of the quality we have come to expect. Thank you for a prompt response. Thank you for handling this matter promptly. II. SAMPLE 范文 Dear ____________: We would like to return the Ace-3 Accounting System you shipped to us on April 20 (invoice #AC45980). When we ordered this software package by phone on Feb. 23, we were assured by your sales representative Helen Rundell that the package would be shipped within two weeks. However, we didn't receive the package until yesterday (April 23). We ordered the software in order to fill an urgent need in our Accounting Department, and we had to install the software no later than April 1. When the package you had promised to ship on time had not arrived by March 15, we had no other choice but to order the same product through another vendor. We informed Ms. Rundell by phone on March 15 that we decided to cancel our order with your firm. Please let me know how you would like this software package returned and credit our account for $898.95. We value your service and would like to order from you again, provided that you could guarantee prompt delivery. Sincerely, ____________ ____________ III. TIPS 掌握写作要领 1. Place your request at the beginning of the letter to capture the recepient's attention. 2. Explain why you want to return the goods. 3. Support your request by facts or evidence if necessary. 4. Maintain good will by ending your letter in a courteous and positive manner.

写作思路：按题目要求，写出手机不满意，要求换货或退款，注意语法不要错。

正文：

Dear Sir

尊敬的先生

I'm writing to tell you about my experience in your store.

我写信是想告诉你我在你们商场的经历。

Three days ago, I just got the mobile phone I ordered from your store.

三天前，我刚从你们店里买了一部手机。

You sent it on time and thanks for that.

你按时寄来的，谢谢。

But I found several problems.

但我发现了几个问题。

First, the color is not what I wanted.

首先，颜色不是我想要的。

I wanted golden, but you gave me silver instead.

我想要金色，但你给了我银色。

I thought that would be OK, if everything else is good enough.

我想如果其他一切都足够好的话，那就没问题了。

The stranger thing happens.

奇怪的事情发生了。

The mobile phone gets five minutes slower every day, so I have to keep correcting it.

手机每天慢了五分钟，所以我得一直修正它。

Because of this, I feel nervous about being late for work.

因此，我总感觉上班迟到感到紧张。

I really cannot stand it any longer.

我真的受不了了。

I would like you to change my mobile phone. Or give me the money back.

我想让你换一下我的手机。或者把钱退给我。

Along with the letter is the copy of the order.

随信附上的是订单副本。

Thank you. I am looking forward to hearing from you.

非常感谢。我期待着您的回音。

Yours sincerely

谨上

dear manager， as a customer，i have some suggestions for your sale。 last month，i bought a digital camera from your store，but after i check it by myself at home，unfortunately，i found that there is something wrong，firstly，the photos taken by it is not very clearly。then i ran to the salesshop for mending，but they refused me。so，i had to ask an expert to testify it，later on，they told me the quality of the quality of the camera is below-average，so i had to write this letter to you and ask you for help，please respond me as soon as possible ，thank you！ Li Hua采纳吧，，打的累死了，呜呜。。。