付款退回英文

Dear xxx (公司名称或付款机构）Your reference(订单号或付款号）I would like to cancel my order and therefore to ask you to refund my payment.Many thanks for your quality serviceTruly yoursXxxx

Hello,sorry for the inconvenience!Due to the malfunction of the payment system,your payment has been sent back to your account and you may need to order/purchase again.Thank you so much!